Find Hotel with a Concierge in Puerto Morelos

"From check in to checkout, exceptional staff and accommodations. Extremely responsive to any requests and questions. Rooms were excellent, clean, well appointed with a great view. Food and drinks were delicious and plentiful. Would go back without hesitation "

"We had wonderful time and enjoy everything there."

"If you want to slow down, this is the place for you. It is a bit removed from the little town of Puerto Morelos, but they do have a daily bike tour that takes you into town and of course it's an easy cab ride. The property is lovely and we had the room with a private pool / hot tub that we loved. All the pools were well heated since it wasn't super hot in January. The staff was all so awesome and accommodating. The activities staff was so great and hard working. We took advantage of the bike tour, water aerobics and a craft project - all included. Kiki and Gracia are wonderful. They also had games and books, etc. There were other activities too but some just don't have enough people at times. I think only 4 showed up for the Pickleball tournament. We also really enjoyed paining pottery for a small added charge. The food is only OK but the little restaurants are nice and it was just so convenient. We didn't want to take any risks with getting sick so we just ate at the resort. We probably enjoyed Mexican night and Italian night the most. The beach is a bit rocky and not as swimmable as you'd like but if you walk down toward the other resorts, it gets calmer and it's technically a public beach so you can swim wherever you want. You just probably can't take chairs at other places. We also did a short presentation at the hotel and got a free trip to the Dolphin experience within walking distance. Our kids absolutely loved that. "

"You could see the ocean from almost every area of the resort. The pools were gorgeous and the resort was quiet. The staff were beyond helpful. "

"This is my third time going amd I will be back in March for my fourth. The food is excellent, the staff are absolutely incredible, so personable, friendly, attentive, and fun. If there was a shortcoming, it's the wifi, which really isn't that much of a bother but for those who require it, your room.is the best spot. "

"Great resort "

"The excellence Riviera Cancun is an extraordinary resort. We have stayed at this property 7 times & absolutely love it. Delicious food, friendly staff, beautiful property & exciting evening entertainment. "

"Excellent service "

"Everything was great, good service, good food and very clean."