Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property
Family-friendly fun at the beach, with 2 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
2 outdoor pools, sun loungers
On the beach, white sand, sun loungers, beach towels
On the beach, white sand, sun loungers, beach towels
2 outdoor pools, sun loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All inclusive
The price is SAR 1,283
SAR 1,339 total
includes taxes & fees
18 Jan - 19 Jan

Room options

Available filters for rooms
Showing 10 of 10 rooms

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Ceiling fan
  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

One Bedroom Suite Platinum

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite With Jacuzzi

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Junior Suite Platinum

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Studio With Jacuzzi

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Three Bedroom Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Pillow menu
Premium bedding
Ceiling fan
3 bedrooms
  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

Luxury Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Ceiling fan
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
TV
Pillow menu
Ceiling fan
  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Murphy Bed

Similar properties

About the neighborhood

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 3 min drive - 2.4 km
  • Ojo de Agua Beach - 7 min drive - 2.5 km
  • Crococun Zoo - 9 min drive - 7.7 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 11 min drive - 7.3 km
  • Puerto Morelos Beach - 12 min drive - 5.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Ile de France - ‬3 min walk
  • ‪Arrecife Restaurant - ‬5 min walk
  • ‪La Alhambra - ‬2 min walk
  • ‪Trattoria D'Gulio - ‬2 min walk
  • ‪Zan-Za Bar - ‬3 min walk

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Upscale all-inclusive property
You can look forward to a free breakfast buffet, a marina, and a swim-up bar at Hotel Marina El Cid Spa & Beach Resort All Inclusive. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Treat yourself to a facial, a body wrap, or a manicure/pedicure at the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. The gym offers fitness classes and yoga classes; other things to do include ecotours, kayaking, and fishing. Guests can also expect to find a poolside bar, a rooftop terrace and shopping on site.
Other perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and a swim-up bar
  • Express check-out, express check-in, and babysitting (surcharge)
  • A 24-hour front desk, an elevator, and a porter/bellhop
  • Coffee/tea in the lobby, tour/ticket assistance, and wedding services
  • Guest reviews speak highly of the family-friendly amenities, dining options, and overall value
Room features
All 500 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • TVs with satellite channels
  • Balconies, childcare services, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 5 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Hacienda Arrecife
  • Alhambra
  • El Alcazar
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Marina onsite
  • Pool sun loungers
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 59
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Frequently asked questions

Does Hotel Marina El Cid Spa & Beach Resort All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Hotel Marina El Cid Spa & Beach Resort All Inclusive pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Check-in start time: 3 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Marina El Cid Spa & Beach Resort All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, kayaking, surfing/body boarding, and more.

Where is Hotel Marina El Cid Spa & Beach Resort All Inclusive located?

Nestled on the beach, this Puerto Morelos property is within 2 mi (3 km) of Arrecife de Puerto Morelos National Park, Ojo de Agua Beach, and Puerto Morelos Artists’ Cooperative. San Jose Catholic Parish and Puerto Morelos Town Square are also within 2 mi (3 km).

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1086 out of 1915 reviews" "
Rating 8 - Good. 496 out of 1915 reviews" "
Rating 6 - Okay. 194 out of 1915 reviews" "
Rating 4 - Poor. 73 out of 1915 reviews" "
Rating 2 - Terrible. 66 out of 1915 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yesun, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so good
Stayed 5 nights in Dec 2024

10/10 Excellent

youngho

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Several restaurants nd good food, many shows
Stayed 5 nights in Dec 2024

2/10 Terrible

Juanita

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The. Absolute. Worse. Stay! I don’t even know where to start. Be prepared to walk a very far way as the resort is large. The property and staff really don’t care about you. The bar tenders got grouchy for having to make a beverage at 8:50 when they don’t close until 9. The resort shuts down completely by 10. There is nothing to do for entertainment. The try and provide entertainment at the big pool (which is so cold - the ocean is warmer) and the employees just yell into the microphone. It gets old and tiring. Pool chairs are saved as early as 6 am and NOBODY enforces the hour limit. Buffet food is terrible and so are the waiters. They take the drink orders and never return. We booked the bell hops to pick up our items at 11:30 for checkout at 12, and they never showed up. The beach sucks. They have big barriers in the ocean and it takes away from the beauty of the waters. The resort lacks amenities. We stayed for 10 days and wanted to go home after 4! We will never stay with the name again.
Stayed 10 nights in Dec 2024

8/10 Good

YOSUP

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 5 nights in Dec 2024

6/10 Okay

Zulema

Traveled with family
Disliked: Amenities
Overall the resort was nice and clean but I did have a couple issues that would’ve deterred me from choosing this resort. 1. Upon checking in I was told in order to have dinner in one of the restaurants, I needed reservations. I attempted to make reservation and every restaurant included in resort was booked for most of the days we were there which was upsetting. Fortunately, we were able to get into one of the restaurants but after some wait time. 2. They only provided internet access to 2 of our 3 guests and we needed to pay an extra fee for every extra guest. 3. On our last night we arrived from one of our excursions and found bugs and a cockroach in our bathroom. I called front desk to have someone check out the bugs and they refused, said they could have someone fumigate the room in the morning and refused to come check out the room. I understand that it was late but it would’ve been nice to have someone check and clean it up for us. 4. It was not very convenient to the main hotel area and a lot of water adventures are offered like parasailing or kayaking like in other beach/resort areas.
Stayed 5 nights in Dec 2024

10/10 Excellent

prabaharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please increase HOT TUB timing to 9:30pm or 10:30pm instead of 7pm. Awesome room service and food , wtc
Stayed 5 nights in Dec 2024

10/10 Excellent

Nicole C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great Christmas getaway for my daughter and I! If you are looking to get in the water this is not the place. It water is rocky with a lot of sea grass. But the facility is wonderful! They have great pools and the staff is amazing! The food is decent as well. We really enjoyed our stay!
Stayed 4 nights in Dec 2024

10/10 Excellent

Delphine Nathalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation! Staff is so friendly and food is really good.
Stayed 6 nights in Dec 2024

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept property and excellent staff, but room service choices were extremely limited, evening reservations were limited, and the experience was not all-inclusive, to the tune of $300 massages! Yikes. Otherwise, very nice.
Stayed 4 nights in Dec 2024

6/10 Okay

Kamesh

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is old and has a rundown look. Staff was nice and helpful though.
Stayed 6 nights in Dec 2024

10/10 Excellent

YiRe, Calgary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Marina El cid made our family’s first Cancun trip extraordinary. We had great experiences at the hotel. All three properties are easy to go with a golf cart(bigger than that). Food was good and variety options to choose. Some swimming pools are warm to swim with baby. We didn’t go to beach since we are not that fan of beach so we didn’t really care about the seaweed they have. Overall it was 8/10 experience!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jaewon

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Dec 2024

8/10 Good

DIEP NGOC, sanjose

Traveled with family
Liked: Amenities, property conditions & facilities
On the date we arrived late (10pm) the restaurant reservations for the next date was full and cannot make it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Keisha Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was outstanding!!!
Stayed 5 nights in Dec 2024

8/10 Good

Chien-yu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The resort is good and the beach is pretty clean which you can see a lot of fish. However room service isn’t that great, I ordered two chicken nuggets and never received them. Also one of the tuna sandwich was sour. Golf carts needs to wait for awhile to get it because too many people are using it. Air conditioner controller is broken so it stays at 20 degree all the time. Dinner reservations always give you 5 pm or 9 pm options lol.
Stayed 6 nights in Dec 2024

8/10 Good

Li

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experience overall.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jean Spliant

I was very satisfied
Stayed 5 nights in Dec 2024

8/10 Good

Anita D

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very comfortable and clean. Well maintained.
Stayed 7 nights in Dec 2024

6/10 Okay

TARIK

Traveled with family and small children
Liked: Staff & service
There are several checkpoints when getting into the property so it feels safe. Property is beautiful, lots of walking, and all of the nature/landscaping are gorgeous. Pools and hot tubss are great, although the one with the jumping rock is freezing. We found a heated pool after our 2nd day and stayed there. Kids club is amazing, our daughter used it twice and loved it. I accidentally left my phone there when signing her in and when i came back for it, it had been turned in to lost and found and security brought it back to me. All of the staff we encountered were very nice, friendly and helpful. Our room was bad--everything was old and it had a horrible mold smell, and a smell coming from the pipes. All of the paper that we had in the room was moist from the mold/moisture. Beds were made daily, trash taken and new towels brought but the floor was never cleaned and the tables were dirty/never wiped down before we got there. We called reception several times, once for more drinks for the room and once for transportation, and they never arrived. The food is very mediocre and options limited. We mostly had breakfast at the restaurant where the main lobby is. Buffet is very small and options limited. Lunch was also buffet style at hacienda, and they have steak and chicken they can grill for you. For dinner, restaurants usually dont answer the phone and you have to make reservations through the concierge, if there is space. There is no beach to swim, so pools are your only options.
Stayed 5 nights in Dec 2024

10/10 Excellent

JIEUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Danielle Wonhrath Stathakis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but you get what you pay. Food is okay, nothing we ate we can say was amazing. All but one restaurant need reservations and it was nearly impossible to get one. Drinks were so inconsistent with most times being actually not good. The buffet restaurant had crazy lines for anything fresh made which was a bit annoying and sometimes was really hard to get a waiter at the pool or beach. They have cards for you to get towels for beach/ pool but if you loose this card is a $40 fee so it was annoying having to crazily keep tabs of our towels and cards all the time. Overall a good hotel, but I don’t plan on coming back.
Stayed 7 nights in Dec 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort. So much to do there. Lots of great food options
Stayed 10 nights in Dec 2024

4/10 Poor

Belva Liliana

Traveled with family
Disliked: Staff & service
Not treated as good as a white tourist. The guest next door ordered umbrellas on a raining day, I ordered 1 didn’t get any. mean while the white guest next door had 4 umbrellas including for their little kids. We kept asking room service for at least one and they sure shortly. As of now we are still waiting for one. I wish the best to the next guest. For dinner we had a horrible experience at ventus xa. It took us 1 hr to served dinner and we waited so long for our dessert we decided to leave without it. There is obviously a great preference for white tourists. Been twice and last time for sure in Marina el Cid .
Stayed 6 nights in Dec 2024

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. The amenities are great
Stayed 6 nights in Dec 2024