Chalets in Quintana Roo

"This is what a vacation should be! Spacious room with ocean views (I upgraded). My bathroom & balcony were HUGE (shower & a large tub). I loved all the lighting options- dim, mood lighting as well as brighter lights as needed. The balcony with 2 loungers was great because if I didn't feel like joining the nightly entertainment, I could enjoy the view from my balcony (room #945). FOOD: Noriku is excellent! The teppanyaki is a must-try, and even the regular menu is very good. The rodizio buffet is so good! Loved it and would highly recommend. Luce (Italian) is not great. I didn't enjoy what I ate there (except for the tiramisu) and the service is slow. Steakhouse is yummy (skip the "truffle parmesan fries"). The breakfasts are good here but go early for the best table, service & options. Don't sleep on the iced lattes offered at the café. For lunch, the buffet has better options than Seasalt but it's fun to try all. Gym was great too. Beach is awesome but waves are SO STRONG. Cons: during rush hour, the elevators were incredibly frustraing. There should be a service elevator for employees to use. Towel service: it should start at 7am, when the sun rises and early birds want to hit the beach! There were a few dirty patches in my room that weren't cleaned but overall, this is a very clean property. I traveled as a solo female traveler and felt very safe. The pool activities are way too loud and the nightly entertainment is a little too PG-13. Not much to do as a single person."

"This resort is beautiful! All the staff were very friendly and helpful. They found out it was my birthday and made the day feel really special :) Would highly recommend this resort, especially anyone interested in any of the xcaret parks. There is a little boat that will take you straight from the resort the xcaret next door!"

"party time"

"Would definitely come here again, made out trip so perfect and safe! Loved the food and the area !! "

"Highly recommend "

"Everyone was super nice and friendly. The stay was nice and place was cleaned every day. "

"First time stay this property, it’s an expectation experience, food is good, ocean front room recommend."

"The beach is perfection; clean, gentle, not deep free of seaweed, and great for swimming. The property is clean and the air conditioning works great. The staff is so friendly and the food was delicious. The only downside is it hosts a younger crowd and can be noisy. But overall, a wonderful stay. "

"Check in was fast, room is really nice (actually nicer than the room at the resort we stayed at) very impressed. Great option for our 1 night stay."