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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Luxury property on the beach, with 4 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
On the beach, beach cabanas, sun loungers, beach umbrellas
Balcony view
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Building design

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Gym
The price is SAR 1,902
SAR 1,902 total
includes taxes & fees
21 Jan - 22 Jan

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down comforters, free minibar, in-room safe

Paradise Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Crococun Zoo - 7 min drive - 4.5 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km
  • Ojo de Agua Beach - 16 min drive - 12.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury all-inclusive property by the ocean, rejuvenated in 2020
You can look forward to 3 poolside bars, a swim-up bar, and a beach bar at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. With a beachfront location, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a manicure/pedicure, and reflexology at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and concerts and live shows.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • An elevator, wedding services, and tour/ticket assistance
  • A gift shop, beach umbrellas, and concierge services
  • Guest reviews give top marks for the dining options, beach locale, and helpful staff
Room features
All 148 individually furnished rooms include comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and wet bars. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and mini fridges

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Beach House
  • Rita's Taco House
  • Frank & Lola's
  • Latino
  • 5 O'Clock Somewhere Bar

Things to do

  • 4 outdoor pools
  • 3 spa tubs
  • Fitness classes
  • Beach yoga
  • Bike parking
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Games
  • Renovated entire property - March 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini-fridge
  • Wet bar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a pool?

Yes, this property has 4 outdoor pools.

Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Self parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, the property is all-inclusive. Activities include aerobics classes, bartending classes, language classes, and more.

Where is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All located?

Nestled on the beach, this Puerto Morelos property is within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 754 out of 1152 reviews" "
Rating 8 - Good. 203 out of 1152 reviews" "
Rating 6 - Okay. 108 out of 1152 reviews" "
Rating 4 - Poor. 38 out of 1152 reviews" "
Rating 2 - Terrible. 49 out of 1152 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is a quiet, charming resort with beautiful property. However, it would be nice to have more entertainment options and perhaps an additional restaurant. The food was underwhelming, and it was sometimes difficult to find seating at any of the restaurants. Room service was slow to the point of being impractical. On a positive note, the alcohol was all brand-name, and the drinks were excellent. The resort features several pools, including an adults-only area. I had expected a hot tub on-site, but it was only available in the spa, which required an additional fee. I was disappointed that you had to pay extra for day beds ($100 USD) and paddleboards, which appeared to be in poor condition. They also charged $2 per day for beach access. Additionally, my husband and I won a complimentary spa service, but they attempted to charge us for half of it.
Stayed 7 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, and the staff was very friendly and helpful.
Stayed 6 nights in Dec 2024

6/10 Okay

ELMIRA

Traveled with family
Liked: Amenities
The staff was very kind, the service was perfect Alone we left the room shared a very bad pedestal And the sea shared a cesspool they emptied the bad waters inside All inclusive ???? We had the same menu every day and if we wanted anything else, we had to pay to eat fish
Stayed 11 nights in Dec 2024

10/10 Excellent

Andrew Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Hotel & rooms are spotlessly clean and well kept. Staff are so friendly and helpful. Food Beach House Restaurant This was where you have breakfast, lunch & dinner. Breakfast was acceptable with lots of choice. Most lunches you choose from a menu although we did not eat lunch here. Dinner was buffet with other choices from the menu. Food was ok but not exciting. Service was excellent. Rita Taco House Open for lunch until about 5pm Loved it here. Excellent food and service. Frank & Lola’s (Italian - need to book) Ate here once. Food was very cold and not great. Lumpy mashed potato and meat that looked steamed. Other people we spoke to seemed to like it, so maybe we had a different chef. Iatino (Fusion - need to book) Excellent food and service. We ate here many times and never disappointed. Blended Bar Smoothie bar, really good. Excellent friendly service with a big smile. Beech When we stayed, seaweed was being constantly washed up but they had a team clearing it away, so it was never a problem. Lots of sun-beds and beautiful soft white sand. Entertainment Lots going each and everyday. Live bands at the main pool bar most nights. We had a great time and really enjoyed our stay (12 nights). Could not fault the hotel. The hotel is small with 149 rooms but it has everything you need for a relaxing and enjoyable stay. Nothing nearby but get an Uber to Puerto Morelos and have a wander around. We would certainly stay again. Download the APP.
Stayed 12 nights in Dec 2024

10/10 Excellent

Renee, Lebanon

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the small non party type atmosphere. Very personable. Very clean!! Friendly staff. Could use a real good coffee bar.
Stayed 5 nights in Dec 2024

6/10 Okay

sara, scott depot

Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice, but unfortunately my fiancee and i both got very sick
Stayed 4 nights in Dec 2024

8/10 Good

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We came back to this resort, but brought our children as the facility is family friendly, safe & fun. We went in December, so it’s likely that we visited during “down time” for PM services. Several pools were out of service, hottub wasn’t heating & there was an aroma of sewage outside our room. The room was nice, but our swim up area was small & water was milky looking, so we remained out of it. The 2 ladies that do the kids activities were beyond stellar!! I cannot recall their names, I believe Tonya and the other started with an “L” were caliber and attentive to our kids. Hands down the best part of our trip! All of our servers when we ate were also 5 star! They were attentive, got to know our kids & knew what we liked. Rose in Joe Merchants was a blessing! She was wonderfully sweet and remembered my girls names and what they wanted before they ordered. My girls loved to see her as much as they did to get a snack! I was slightly disappointed in the selection in Joe Merchant. When we visited a few months prior they had a large variety - including local fresh foods. This go round was processed foods and canned drinks only. The biggest concern I had with the resort, was o requested how to get a taxi to take us to a mall Or shopping as we had a mid size group with kids. We were pointed to the direction of the Excursion Desk next to the resort reservations desk. We booked an “excursion” assuming it was safe & jeapordized our trip, burning an entire day and never taken to shop.
Stayed 4 nights in Dec 2024

8/10 Good

Emma M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great relaxing stay here. Staff was very friendly; food was ok nothing crazy but good for all inclusive. Very quiet resort, nice beach access but a lot of seaweed on beach but nothing too bad!
Stayed 6 nights in Dec 2024

10/10 Excellent

meagan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 6 nights in Dec 2024

6/10 Okay

Bishop

Liked: Staff & service
Stayed 7 nights in Dec 2024

8/10 Good

Seyedahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is worth what you pay for it!
Stayed 6 nights in Dec 2024

10/10 Excellent

Seth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the beach was a little cleaner.
Stayed 7 nights in Nov 2024

10/10 Excellent

Shayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The MOST incredible staff, property, beaches & food!! We had the best time & enjoyed every second. Everything was easy & convenient & we enjoyed every second of our time! We can’t wait to come back!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lynn Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was small and intimate! The staff was the most friendly ever and the food was excellent! And it was super clean!
Stayed 14 nights in Nov 2024

10/10 Excellent

JANYRA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Margarita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s private
Stayed 4 nights in Nov 2024

8/10 Good

Nelson

Stayed 5 nights in Oct 2024

6/10 Okay

Jennifer

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining options were very limited, and the room service was disappointing, often forgetting items we requested. The room itself had an awkward layout, was not clean, and lacked proper storage for clothing. Nowhere to go around this resort. The road leading to the resort was in terrible condition, riddled with potholes and frequently flooded, making it difficult to get anywhere. Arranging transportation was also a challenge, as it was in a secluded area, and the front desk staff were unhelpful and rude. They even quoted an exorbitant $180 for a taxi ride to a destination only 15 minutes away. Told us Uber was a 2 hour wait. Staff were a bunch of scammers! Literally giggling Infront of our faces. Got an Uber in 20 min. Koodos to our Uber driver that when through the treacherous roads. Hope his car is ok LOL.
Stayed 6 nights in Nov 2024

6/10 Okay

Lindsey

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Boring and limited dining. Lacks entertainment. Food was okay but not great. Definitely not luxury and no upgrades or VIP amenities offered. Family side was absolutely dead!
Stayed 8 nights in Nov 2024

8/10 Good

Le Nhi

Liked: Cleanliness, staff & service, property conditions & facilities
Like: Isoloated Dislike: not much activities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Eddy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a calm vacation, I will just have to say that I wish there was more activities to do at night time. Overall experience I would recommend this to go relax and nothing more.
Stayed 3 nights in Nov 2024

10/10 Excellent

vladimir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Green oasis!!!! Wonderful service! Only one minus- not enough smoking areas..... if you on the beach you have going to front to get smoke ((((
Stayed 10 nights in Nov 2024

10/10 Excellent

Jessica, Salt Lake City

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We just completed a 9 day stay at the property. I feel like we got to know the resort well before we left. Whether you would enjoy your stay greatly depends on what kind of traveler you are. Are you there for drinking or adventure? Do you want quiet or a swim up room by the bar? My husband and I were in room 415 and my adult sons were pin 403. Originally they put us in the bottom floor 403 that looks right into the License to Chill bar. That was better suited for the 20 something’s that didn’t mind hearing music from 9-5, so we switched rooms. The downstairs patio opened to the courtyard, so they could bring a drink from the bar to their room. We preferred the upper balcony of 415 & corner window that looked over the ocean. It was ideal for watching the sunrise.Our beach was meticulously cleaned of plastic and seagrass every morning by hardworking groundskeepers. It is much easier to get an alcohol drink than water. The bartenders are friendly and good at their craft. We were always able to find a chair on the beach. There is an excursion desk that’s easy to use if you’d like a day out. I tried to get information before our trip to plan ahead, but had a difficult time. I even got misinformation on Chichén Itzá, so I booked a private tour. Our trip to Isla Mujeres booked through the resort was fun. The resort is isolated. There isn’t much area to explore or places to run or walk around. There is a stuffy, indoor gym with no view. I’d recommend only 4-5 days to keep it fresh.
Stayed 9 nights in Nov 2024

8/10 Good

Haley

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Nov 2024