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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Luxury property on the beach, with 4 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
On the beach, beach cabanas, sun loungers, beach umbrellas
Building design
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Balcony view
Located on the beachfront, Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All offers a luxurious retreat with 3 poolside bars and a swim-up bar. Indulge in international cuisine at one of the four on-site restaurants, unwind at the onsite spa, or practice yoga by the ocean. With free in-room WiFi and helpful staff always ready to assist.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down comforters, free minibar, in-room safe

Paradise Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Puerto Morelos Town Square - 13 min drive
  • Puerto Morelos Beach - 14 min drive
  • Ojo de Agua Beach - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury all-inclusive property by the ocean, rejuvenated in 2020
You can look forward to 3 poolside bars, a swim-up bar, and a beach bar at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. With a beachfront location, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a facial, a manicure/pedicure, and a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and concerts and live shows.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Coffee/tea in the lobby, ATM/banking services, and massage treatment rooms
  • A gift shop, concierge services, and smoke-free premises
  • Guest reviews give top marks for the dining options, beach locale, and helpful staff
Room features
All 148 individually furnished rooms include comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and wet bars. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and mini fridges

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Beach House
  • Rita's Taco House
  • Frank & Lola's
  • Latino
  • 5 O'Clock Somewhere Bar

Things to do

  • 4 outdoor pools
  • 3 hot tubs
  • Fitness classes
  • Beach yoga
  • Bike parking
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Games
  • Renovated entire property - March 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini-fridge
  • Wet bar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a pool?

Yes, this property has 4 outdoor pools.

Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Self parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, the property is all-inclusive. Activities include aerobics classes, bartending classes, language classes, and more.

Where is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All located?

Nestled on the beach, this Puerto Morelos property is within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 745 out of 1149 reviews
Rating 8 - Good. 204 out of 1149 reviews
Rating 6 - Okay. 110 out of 1149 reviews
Rating 4 - Poor. 42 out of 1149 reviews
Rating 2 - Terrible. 48 out of 1149 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet resort but we really enjoyed our stay. Staff is attentive to every need. The resort is beautiful. Quiet is what we wanted and needed, so it was perfect!
Stayed 6 nights in Feb 2025

10/10 Excellent

Edward Haakon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities, guests and beach.
Stayed 14 nights in Jan 2025

6/10 Okay

Tamara

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Roger

Traveled with partner
Liked: Staff & service, property conditions & facilities
The ocean was nice, but I did not like their money hungry marketing and prices. They were not customer friendly
Stayed 6 nights in Jan 2025

10/10 Excellent

Kristin Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, friendly staff, comfortable beds, good food-especially at the taco house. Just wish the smoothie bar was open all day!
Stayed 6 nights in Jan 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet nature of the resort
Stayed 7 nights in Jan 2025

4/10 Poor

SE KYUNG

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
we only allow to have a buffet meal every other day. my first time to get a limited days of access for buffet restaurant.
Stayed 7 nights in Jan 2025

8/10 Good

Lucille

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, small resort. The service in the restaurants and bars was excellent except for the poolside servers….The food is very good
Stayed 8 nights in Jan 2025

4/10 Poor

Hope

Disliked: Property conditions & facilities
Stayed 10 nights in Jan 2025

4/10 Poor

Daniel

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The property was clean and staff was friendly. The food wasn't good . Same menu all the time and was expecting buffet. They have a points system for.snacks didnt like as well.
Stayed 5 nights in Jan 2025

6/10 Okay

Matthew

Liked: Cleanliness, staff & service

6/10 Okay

Marielys, Perth Amboy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
El hotel es muy pequeño, a parte el clima no estuvo bueno, casi no tiene entretenimiento, decía que era solo adultos y allá vi niños. La cena a la carta si es buena idea pero la comida debería de ser buffet.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maureen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed a week, and would definitely recommend if you want a laid back vacation. The property was clean and beautiful, the beds are very comfortable and the staff is amazing. Frank and Lola's and Latino are the two dinner locations that require a reservation, highly recommend. The Beach House was ok for all meals. Ritas Taco house on the beach is open from 11-5, and is a winner. Snacks are limited, so if your a snacker you may want to stock up before you get there. The beach is really nice and you dont have to fight for chairs. The SOS swim up bar is kind of hidden in the back, but good if you want out of the wind.
Stayed 7 nights in Jan 2025

8/10 Good

Dyamond

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff in general, especially Hector!
Stayed 4 nights in Jan 2025

10/10 Excellent

david jack

Traveled with partner
Liked: Amenities
We have stayed at 20 of more all inclusive resorts and would place this as our 2nd favorite. I won’t tell you our favorite. This is the prettiest, with big comfortable rooms, great food, and the best most friendly staff we have encountered, by far. If there was something that wasn’t right, they went overboard with making it right.
Stayed 9 nights in Jan 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 3 nights in Jan 2025

6/10 Okay

Bianca

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Jan 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here was beyond amazing. Always ready to help. It’s very very clean. No bad meals. We never had to wait for a drink , a table or food. Wonderful resort
Stayed 7 nights in Jan 2025

8/10 Good

Shani Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around and very clean
Stayed 4 nights in Jan 2025

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were disappointed at what we received. Booked a swim up room which was very pricey and when we were showed to our room we realized we were on the second floor. Obviously not a swim up. Guy showing us to our room was overly confused at how we booked. Went back to reception where the staff were also confused. I had to explain multiple times that we distinctly booked a swim up. Showed our confirmation which said swim up. Mass confusion. After staring at the computer for 10 mins they agreed that we booked a swim up but were being upgraded. We said “No thank you, we only came here for the swim up”. More confusion before they told us that they had no swim up’s in the category we booked. All were full. Confusion about why we didn’t want the upgrade and time ticking away. Finally they “found” a swim up but it wasn’t what we booked and they claimed it was an upgraded swim up but without the king bed we distinctly booked however, they would change it for a king bed the next day. Also the room wasn’t ready yet? Finally got to the room after 5PM which was the whole afternoon gone. It definitely was not an upgrade and we never heard from them again about the king bed. Weird smell of mold or sewer outside our room. No sun at all on our balcony the entire stay and our pool was way colder than the other pools. The area we had booked was always in sun, warmer pool and obviously where the king beds were. Pretty disappointing.
Stayed 4 nights in Jan 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It is a quiet, charming resort with beautiful property. However, it would be nice to have more entertainment options and perhaps an additional restaurant. The food was underwhelming, and it was sometimes difficult to find seating at any of the restaurants. Room service was slow to the point of being impractical. On a positive note, the alcohol was all brand-name, and the drinks were excellent. The resort features several pools, including an adults-only area. I had expected a hot tub on-site, but it was only available in the spa, which required an additional fee. I was disappointed that you had to pay extra for day beds ($100 USD) and paddleboards, which appeared to be in poor condition. They also charged $2 per day for beach access. Additionally, my husband and I won a complimentary spa service, but they attempted to charge us for half of it.
Stayed 7 nights in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, and the staff was very friendly and helpful.
Stayed 6 nights in Dec 2024

6/10 Okay

ELMIRA

Traveled with family
Liked: Amenities
The staff was very kind, the service was perfect Alone we left the room shared a very bad pedestal And the sea shared a cesspool they emptied the bad waters inside All inclusive ???? We had the same menu every day and if we wanted anything else, we had to pay to eat fish
Stayed 11 nights in Dec 2024

10/10 Excellent

Andrew Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Hotel & rooms are spotlessly clean and well kept. Staff are so friendly and helpful. Food Beach House Restaurant This was where you have breakfast, lunch & dinner. Breakfast was acceptable with lots of choice. Most lunches you choose from a menu although we did not eat lunch here. Dinner was buffet with other choices from the menu. Food was ok but not exciting. Service was excellent. Rita Taco House Open for lunch until about 5pm Loved it here. Excellent food and service. Frank & Lola’s (Italian - need to book) Ate here once. Food was very cold and not great. Lumpy mashed potato and meat that looked steamed. Other people we spoke to seemed to like it, so maybe we had a different chef. Iatino (Fusion - need to book) Excellent food and service. We ate here many times and never disappointed. Blended Bar Smoothie bar, really good. Excellent friendly service with a big smile. Beech When we stayed, seaweed was being constantly washed up but they had a team clearing it away, so it was never a problem. Lots of sun-beds and beautiful soft white sand. Entertainment Lots going each and everyday. Live bands at the main pool bar most nights. We had a great time and really enjoyed our stay (12 nights). Could not fault the hotel. The hotel is small with 149 rooms but it has everything you need for a relaxing and enjoyable stay. Nothing nearby but get an Uber to Puerto Morelos and have a wander around. We would certainly stay again. Download the APP.
Stayed 12 nights in Dec 2024

6/10 Okay

Xi

Stayed 5 nights in Dec 2024