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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

5.0 star property
Luxury property on the beach, with 4 outdoor pools

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Photo gallery for Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

4 outdoor pools, pool umbrellas, sun loungers
On the beach, beach cabanas, sun loungers, beach umbrellas
Building design
6 bars/lounges, 3 poolside bars, swim-up bar, beach bar
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Room service

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite (Swim Up Paradise)

View from room

Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Paradise)

Property amenity

Room (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Paradise Suite

Premium bedding, down comforters, free minibar, in-room safe

Paradise Suite

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise)

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite (Paradise)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Ocean View (Paradise)

Room, Ocean View (Paradise) | View from room

Room, Ocean View (Paradise)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Swim Up Paradise)

View from room

Junior Suite (Swim Up Paradise)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite (PARADISE CHILL OUT SWIM UP)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Sleeps 4
  • 1 King Bed

Suite (PARADISE CHILL OUT )

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Km 27.5 Mza. 37 SM. 12, Bahia Petempich, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 1 min walk - 0.1 km
  • Crococun Zoo - 7 min drive - 4.5 km
  • Puerto Morelos Town Square - 13 min drive - 12.3 km
  • Puerto Morelos Beach - 14 min drive - 10.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Market Cafe - ‬14 min drive
  • ‪Sensai - ‬15 min drive
  • ‪Casa del Mar - ‬15 min drive
  • ‪Preferred Club Bar - ‬6 min drive
  • ‪Moments Lobby Bar - ‬14 min drive

About this property

Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All

Luxury all-inclusive property by the ocean, rejuvenated in 2020
You can look forward to 3 poolside bars, a swim-up bar, and a beach bar at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All. With a beachfront location, beachfront dining, and beach cabanas, this property is the perfect place to soak up some sun. Indulge in a hot stone massage, a facial, and a body treatment at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes and fitness classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and concerts and live shows.
Other perks at this property include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Bicycle parking, karaoke, and games
  • Multilingual staff, outdoor furniture, and a 24-hour front desk
  • Guest reviews give top marks for the dining options, beach locale, and helpful staff
Room features
All 148 individually furnished rooms include comforts such as 24-hour room service and free international calls, as well as thoughtful touches like premium bedding and wet bars. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Changing tables, highchairs, and baby baths
  • Hypo-allergenic bedding, down comforters, and free rollaway/extra beds
  • Bathrooms with rainfall showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and mini fridges

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 6 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • The Beach House
  • Rita's Taco House
  • Frank & Lola's
  • Latino
  • 5 O'Clock Somewhere Bar

Things to do

  • 4 outdoor pools
  • 3 hot tubs
  • Fitness classes
  • Beach yoga
  • Bike parking
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Karaoke
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Baby bath
  • Changing table
  • Children's games
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Games
  • Renovated entire property - March 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini-fridge
  • Wet bar

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Turndown service
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Margaritaville Island Reserve Riviera Cancun
Margaritaville Island Reserve Riviera Cancun All Inclusive

Frequently asked questions

Does Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All have a pool?

Yes, this property has 4 outdoor pools.

Is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Self parking and valet parking are free at this property.

What time is check-in at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All?

Yes, the property is all-inclusive. Activities include aerobics classes, bartending classes, language classes, and more.

Where is Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All located?

Nestled on the beach, this Puerto Morelos property is steps from Petempich Bay and 1.8 mi (2.9 km) from Puerto Morelos Beach. Arrecife de Puerto Morelos National Park is just steps away.

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Margaritaville Island Reserve Riviera Cancún - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 751 out of 1165 reviews
Rating 8 - Good. 213 out of 1165 reviews
Rating 6 - Okay. 109 out of 1165 reviews
Rating 4 - Poor. 43 out of 1165 reviews
Rating 2 - Terrible. 49 out of 1165 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 7 nights in Nov 2024

10/10 Excellent

Aaron

Outstanding stay all around
Stayed 7 nights in Feb 2025

10/10 Excellent

Edward Haakon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, facilities, guests and beach.
Stayed 14 nights in Jan 2025

10/10 Excellent

Kalyani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Had a wonderful time here with my hubby.
Stayed 6 nights in Feb 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small resort .. very quiet not much nightlife
Stayed 4 nights in Feb 2025

10/10 Excellent

Koby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great chill trip, great service and food, very accommodating for food allergies. It is dated but very clean
Stayed 6 nights in Feb 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the quiet nature of the resort
Stayed 7 nights in Jan 2025

10/10 Excellent

Thorleif Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and welcoming staff. Just a very enjoyable stay with good noighttime entertainment.
Stayed 8 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet nice clean hotel. Good dining options, wish there was a steakhouse, however you can order a steak at two of the restaurants. More activities could be planned. Would highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a quiet resort but we really enjoyed our stay. Staff is attentive to every need. The resort is beautiful. Quiet is what we wanted and needed, so it was perfect!
Stayed 6 nights in Feb 2025

10/10 Excellent

Kristin Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, friendly staff, comfortable beds, good food-especially at the taco house. Just wish the smoothie bar was open all day!
Stayed 6 nights in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay, and the staff was very friendly and helpful.
Stayed 6 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good all inclusive hotel right on the beach with lovely pools and landscaping. I was upgraded to a swim up room which was lovely. The hotel had a Mexican fiesta on the beach one night with dancers and musicians and I did the morning yoga. The restaurants are menu service for lunch and dinner. The only downside is the hotel is not near a town centre and has a very poor road to get to it. Overall I enjoyed my stay here!
Stayed 2 nights in Feb 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Small enough to meet new people every day.
Stayed 4 nights in Feb 2025

8/10 Good

Stephen Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that the resort was was smaller/less crowded, and the swim-up room was awesome!. Staff was very helpful and kind. Beds were a little hard on the back and the food was just okay.
Stayed 7 nights in Feb 2025

8/10 Good

Machelle L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice, not too crowded and clean but the food was very disappointing. Everything was very bland.
Stayed 7 nights in Feb 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff (all around) It not to big (a lot of people) the food and entertainment. The room and swimming pool and Bar tender. People were all pleasant to be around.
Stayed 7 nights in Feb 2025

8/10 Good

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, small resort. The service in the restaurants and bars was excellent except for the poolside servers….The food is very good
Stayed 8 nights in Jan 2025

8/10 Good

Shani Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around and very clean
Stayed 4 nights in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, staff was excellent. Property was continuously being cleaned. Nothing at all around the area in walking distance. Limited activities on site. The food was average but good. Best thing about the stay was the people staying at the resort. It was small enough that you were able to see the same people and get to know them during your stay.
Stayed 6 nights in Feb 2025

10/10 Excellent

Laura Dale

Liked: Cleanliness, staff & service, property conditions & facilities
The spa is beautiful, very professional, the beach special dinners are delicious and a great treat, Rita's Taco house has a great assortment of tacos and beverages and the staff are wonderful...nothing is too much trouble. The beach is beautiful and clean.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ty
Stayed 5 nights in Feb 2025

8/10 Good

Dyamond

Liked: Cleanliness, staff & service, property conditions & facilities
I love the staff in general, especially Hector!
Stayed 4 nights in Jan 2025

8/10 Good

Farnoosh Javadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the vibe of Margarita Ville. Staff were so friendly and welcoming, providing the best service.They all seemed to like their job.There were also many activities you could attend each day like paddle boarding, painting classes, chocolate tasting, dinners at the beach, etc. Food had a good variety but the quality was on the medium side rather than excellent. But I will go back for sure and recommend to others as I am not a foodie. Lol
Stayed 6 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is small quiet resort. The room we had was absolutely terrific - large and extremely comfortable. There is a breakfast buffet, all other meals are restaurant style - it works. Lots of loungers. The beach is good - shallow for non-swimmers. Snorkeling is poor. Apparently, weekly beach meals/barbecue. The staff are friendly and helpful. As with most resorts, there is constant "music" playing throughout the property.
Stayed 10 nights in Feb 2025