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Hyatt Ziva Riviera Cancun - All Inclusive

4.5 star property
Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Riviera Cancun - All Inclusive

Aerial view
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
5 bars/lounges, 3 poolside bars, swim-up bar
Children's activities
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
The current price is SAR 1,100
SAR 1,100 total
includes taxes & fees
11 May - 12 May

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Water Park View Family Junior Suite King

Premium bedding, minibar, in-room safe, desk

Water Park View Family Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Park view
  • Sleeps 5
  • 1 King Bed

View all photos for Water Park View Family Junior Suite Double

View from room

Water Park View Family Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Ocean Front Junior Suite Pool View King

Premium bedding, minibar, in-room safe, desk

Club Ocean Front Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Junior Suite Pool View Double

Premium bedding, minibar, in-room safe, desk

Club Ocean Front Junior Suite Pool View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Pool View King

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Pool View Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Pool View Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Tropical View Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Tropical View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, minibar, in-room safe, desk

Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sleeps 3
  • 1 King Bed

View all photos for Tropical View Junior Suite King

Premium bedding, minibar, in-room safe, desk

Tropical View Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sleeps 4
  • 1 King Bed

View all photos for Club Master Suite

55-inch Smart TV with satellite channels, TV, toys

Club Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Sofa bed - king
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Ocean Front Master Suite

Premium bedding, minibar, in-room safe, desk

Club Ocean Front Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Premium bedding
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Junior Suite King

Premium bedding, minibar, in-room safe, desk

Ocean Front Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean Front Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Ocean Front Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Junior Suite King

Premium bedding, minibar, in-room safe, desk

Ocean View Junior Suite King

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, minibar, in-room safe, desk

Ocean View Junior Suite Double

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Smart TV
Renovated in 2021
Ceiling fan
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean View Roof Top Master Suite

Premium bedding, minibar, in-room safe, desk

Club Ocean View Roof Top Master Suite

Highlights

Furnished balcony or patio
Air conditioning
Dining table
Smart TV
Renovated in 2021
Ceiling fan
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Garden View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior With Garden View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Master

Premium bedding, minibar, in-room safe, desk

Suite Master

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Junior With Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Master With Ocean View

Premium bedding, minibar, in-room safe, desk

Suite Master With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite Junior With Pool View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior With Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Junior With Ocean View

Bathroom | Separate tub and shower, jetted tub, rainfall showerhead

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Master With Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Master With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Garden View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior With Ocean View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior With Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Junior

Premium bedding, minibar, in-room safe, desk

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Pool View

Living area | 55-inch Smart TV with satellite channels, TV, toys

Suite Junior With Pool View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Bahia de Petempich, SM 12, MZ 31, Lote 14-02, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk - 0.0 km
  • Crococun Zoo - 12 min drive - 8.1 km
  • Puerto Morelos Town Square - 19 min drive - 12.5 km
  • Puerto Morelos Beach - 23 min drive - 3.0 km
  • Ojo de Agua Beach - 31 min drive - 6.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Market Cafe - ‬16 min drive
  • ‪Sensai - ‬17 min drive
  • ‪Preferred Club Lounge - ‬16 min drive
  • ‪Casa del Mar - ‬17 min drive
  • ‪Preferred Club Bar - ‬7 min drive

About this property

Hyatt Ziva Riviera Cancun - All Inclusive

Luxury all-inclusive property remodeled in 2021 and located near Puerto Morelos Beach
Consider a stay at Hyatt Ziva Riviera Cancun - All Inclusive and take advantage of a free breakfast buffet, free water park access, and 3 poolside bars. Active travelers can enjoy fitness classes, Pilates, and paddleboards at this property. Treat yourself to a manicure/pedicure, aromatherapy, or a body wrap at the onsite spa. Be sure to enjoy Asian cuisine at one of the 10 on-site restaurants. Yoga classes are offered at the 24-hour gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a swim-up bar and a terrace.
You'll also find perks like:
  • 9 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking
  • Supervised childcare (surcharge), wedding services, and water sports equipment
  • A paddleboard on site, massage treatment rooms, and beach towels
  • Guest reviews speak highly of the family-friendly amenities, breakfast, and pool
Room features
All 438 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch Smart TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

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Moon Palace Cancun - All Inclusive

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  • Spa
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The price is SAR 1,322
SAR 1,615 total
includes taxes & fees
7 May - 8 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 3 poolside bars
  • 5 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Afthonia
  • Ki
  • Miyako
  • Rue de Rivoli
  • Vivace

Things to do

  • 24-hour gym
  • 9 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Kayaking
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide
  • Wine tasting room
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free children's club
  • Free water park access
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 51,000 square feet of conference space

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - September 2021

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 1300 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hyatt Ziva Riviera Cancun - All Inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

Is Hyatt Ziva Riviera Cancun - All Inclusive pet-friendly?

Yes, Hyatt Ziva Riviera Cancun - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 1300 per pet, per day. Service animals are exempt from fees.

How much is parking at Hyatt Ziva Riviera Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at Hyatt Ziva Riviera Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hyatt Ziva Riviera Cancun - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Riviera Cancun - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, pilates classes, and more.

Where is Hyatt Ziva Riviera Cancun - All Inclusive located?

Nestled on the beach, this Puerto Morelos property is steps from Petempich Bay and 1.8 mi (2.9 km) from Puerto Morelos Beach. Moon Palace Golf Club and Ojo de Agua Beach are also within 9 mi (15 km).

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Hyatt Ziva Riviera Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 536 out of 1204 reviews
Rating 8 - Good. 296 out of 1204 reviews
Rating 6 - Okay. 172 out of 1204 reviews
Rating 4 - Poor. 94 out of 1204 reviews
Rating 2 - Terrible. 106 out of 1204 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingggg place & staff!
Stayed 6 nights in Apr 2025

10/10 Excellent

Sytia

Liked: Cleanliness, staff & service, property conditions & facilities
I did a solo trip there and it was nothing short of amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the resort was clean, and lot of
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like it the fact that there were a lot of food choices , enterteiment daily , good and friendly stuff , pritty much everything was super nice
Stayed 7 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice all inclusive experience
Stayed 4 nights in Mar 2025

8/10 Good

Elisabeth Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel. The beach is very little and rocky though making it impossible to play in the ocean.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paula Mariz

Liked: Amenities
We had an amazing experience❤️

8/10 Good

Harman

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and family friendly resort. Whole family had a blast!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so awesome and friendly. The food was fabulous and the resort was clean and easy to navigate.
Stayed 7 nights in Mar 2025

6/10 Okay

Jeffrey

While the staff is accommodating, property amenities, and food quality is average. This place is good for families; couples and families with teens should search elsewhere. The pool area is crowded so be prepared to lock down your spot by 7am.
Stayed 4 nights in Apr 2025

8/10 Good

Chelsea

Liked: Staff & service, property conditions & facilities
Well maintained resort, great for families but I wouldn’t recommend if you want an experience free of children yelling and playing. The food was nothing to write home about, and the elevators were out intermittently, however it was overall a great stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aja

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay as a family. Food and dining experiences were excellent. Like the majority of the rooms on the first floor we had a pool right outside our room. The little kids pool area was perfect and they have huge water slides for older kids. Nighttime entertainment was also good and the staff were friendly and helpful. Buy/bring your own water floats (the big donut shaped ones for the water slides if you want).
Stayed 4 nights in Apr 2025

10/10 Excellent

Sophy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice and quiet, food are good but could be better, the location is not too great if you want to leave the hotel. Uber to other place is kind of expansive. Overall, we had a great time with Hyatt.
Stayed 6 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Was a great experience with the children. Clean and undated rooms.
Stayed 4 nights in Mar 2025

4/10 Poor

Myounglae

Liked: Cleanliness, amenities
Doesn’t have beach and private area separately which can not be accessible for normal visitors.
Stayed 4 nights in Apr 2025

8/10 Good

Jisun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and resort app made everything so convenient but the food was ok Italian food was good, other than that the food was not good. They have taco stands at night and BBQ near the pool during lunch that saved us.
Stayed 5 nights in Mar 2025

8/10 Good

Lizleydis

Liked: Staff & service, amenities, property conditions & facilities
Food was really good, and the staff were nice. What we didn’t like is the pool was dirty specially on the walls, and the beach had too many rocks
Stayed 4 nights in Mar 2025

10/10 Excellent

rhett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family, including kids loved it
Stayed 6 nights in Mar 2025

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, excellent service. Pool chairs situation typical of many resort, people walking up at the crack of dawn to snag spots. Great selection of drinks both for kids and adults. Beach area is rocky, bring water shoes. All staff was amazing! Great entertainment!
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to this place feb 1 to the 6 th 2025 it’s in amazing place to go for a vacation
Stayed 4 nights in Feb 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to navigate throughout property. Good nightly entertainment and variety. The staff were very welcoming, helpful snd friendly. The restaurants were excellent as was the buffet no line ups . Waterfront view was excellent but no sandy beach for swimming. Great stay!
Stayed 10 nights in Mar 2025

10/10 Excellent

SUKHDEEP SINGH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We had an incredible family vacation at the resort, which offered amazing water slides that our kids absolutely loved. Didier, one of the best butlers, provided exceptional service and went above and beyond to ensure our trip was memorable. His assistance truly made a difference, and we are grateful for his help.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jaskaran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We as a family had a great time at Hyatt Ziva Riviera Cancun. The staff, food, service everything was beyond exceptional. The pool and the servers were amazing as well. The entertainers did exceptionally well keeping the crowd entertaining.
Stayed 7 nights in Feb 2025