Find 5 Star Hotels in Playa del Carmen from SAR 760

"So many positives and so many negatives. The resort is in desperate need of an upgrade. There is many things they could do to improve the facilities to make it more pleasing on the eyes. There is peeling paint and debris that could be easily fixed. The other thing that most people complained about it the fact that they only had one bartender working the busy Fantasy bar. We counted 250 people for the foam party and only 1 bartender. People were pretty upset. We thought the food was great. Lot of...

"The food was fantastic especially the Italian and Asian restaurants. Entertainment in the party pool was top notch. Plenty of activities to keep you busy… the guacamole class was great!! Excellent staff and bartenders. Beautiful and entertaining fire show!! We will be back!! "

"Super"

"Good hotel and food, not good beach and sometimes rood staff. "

"Es totalmente maravilloso, el mejor por mucho "

"Excellent location,staff and overall experience!"

"In my and my teenage daughter’s opinion, fairmont is the best in all of mayakoba. Tauro and dinner at la laguna was a highlight. The Concierge do such a great job to make sure you can get into the restaurants. Needing reservations is definitely a must. We highly recommend taking one of their boat rides to get the lay of the land. All the water sports people were so much fun and helpful. Housekeeping was super sweet and did a great job considering all the towels we used. Word of warning. DO NOT...

"Family property exterior was not well maintained Needs touch up paint and staining wood pergolas. We paid for concierge service and it definitely was not worth ir. Check in was very slow. Correspondence before and during was poor. Had to get up at 5;00 to reserve lounge chairs in the shade by children’s pool. Good was very good. The kids slides pool was way too deep and dangerous for young kids. Also it was very very cold. Picked this property for the slides but spent about an hour there out...