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Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5.0 star property
Luxury property on the beach, with 5 outdoor pools

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Photo gallery for Paradisus Playa del Carmen – Riviera Maya - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
5 outdoor pools, pool umbrellas, sun loungers
Restaurant
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All inclusive
  • Hot Tub
  • Parking included
  • Room service
The current price is SAR 2,188
SAR 2,665 total
includes taxes & fees
24 Mar - 25 Mar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Family Concierge Junior Suite SwimUp

Family Concierge Junior Suite SwimUp | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Junior Suite SwimUp

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 58 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Concierge Suite SwimUp

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Suite SwimUp

Highlights

Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 78 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Master Suite Nature View

Premium bedding, down comforters, minibar, in-room safe

Master Suite Nature View

Highlights

Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Concierge Master Suite SwimUp

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Master Suite SwimUp

Highlights

Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 106 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Nature View)

Premium bedding, down comforters, minibar, in-room safe

Junior Suite (Nature View)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Concierge Suite Nature View

Premium bedding, down comforters, minibar, in-room safe

Family Concierge Suite Nature View

Highlights

Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 78 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Roulette Room Playa del Carmen or La Perla

Premium bedding, down comforters, minibar, in-room safe

Roulette Room Playa del Carmen or La Perla

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 58 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Nature View

Family Concierge Junior Suite Nature View | Premium bedding, down comforters, minibar, in-room safe

Family Concierge Junior Suite Nature View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Down duvet
Sofa bed - single
Separate bedroom
  • 58 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Master Suite

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
2 bedrooms
Blackout drapes/curtains
Down duvet
  • 184 sq m
  • Sleeps 10
  • 1 Double Bed and 1 King Bed

View all photos for Family Concierge Master Suite Nature View

Family Concierge Master Suite Nature View | View from room

Family Concierge Master Suite Nature View

Highlights

Separate dining area
Private rooftop hot tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 106 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Nature View)

Premium bedding, down comforters, minibar, in-room safe

Suite (Nature View)

Highlights

Separate dining area
Private rooftop hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
  • 78 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
8.8 out of 10, Excellent, (1711)
The price is SAR 1,089
SAR 1,328 total
includes taxes & fees
5 Apr - 6 Apr
The Royal Haciendas All Inclusive

About the neighborhood

Map
5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719

What's nearby

  • Punta Esmeralda Beach - 12 min walk - 0.7 km
  • Mamitas Beach - 5 min drive - 3.4 km
  • Quinta Avenida - 6 min drive - 3.5 km
  • Quinta Alegría Shopping Mall - 6 min drive - 3.9 km
  • Playa del Carmen Main Beach - 9 min drive - 2.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Naos - ‬1 min drive
  • ‪Illy Cafe - ‬3 min walk
  • ‪Hadar - ‬1 min drive
  • ‪Crisol - ‬4 min drive
  • ‪Capella - ‬3 min walk

About this property

Paradisus Playa del Carmen – Riviera Maya - All Inclusive

Luxury all-inclusive property near Quinta Avenida
Located close to Quinta Alegría Shopping Mall, Paradisus Playa del Carmen – Riviera Maya - All Inclusive provides free water park access, a swim-up bar, and a beach bar. Indulge in a body treatment, a body wrap, and a body scrub at Yhi Spa, the onsite spa. Be sure to enjoy a meal at any of the 13 on-site restaurants. Pilates classes and fitness classes are offered at the health club; Paradisus Playa del Carmen – Riviera Maya - All Inclusive also has shopping on site, a coffee shop/cafe, and a playground. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/game room.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • An elevator, wedding services, and ATM/banking services
  • Concierge services, a 24-hour front desk, and beach umbrellas
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 488 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rainfall showers, designer toiletries, and tubs or showers
  • 50-inch flat-screen TVs with cable channels and DVD players
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service

Lessons/classes/games

Bartending
Cooking
Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 restaurants and 1 coffee shop/cafe
  • 16 bars/lounges, 1 beach bar and 1 swim-up bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Sal Steak Cave
  • Capella
  • Kanna Beach Club
  • The Lunch Box
  • Tori

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Children's pool
  • Free water park access
  • Full-service spa
  • Health club
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (25005 square feet of space)
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Dock
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • Cable channels
  • DVD player

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 34 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool, health club, or hot tub without adult supervision

Frequently asked questions

Does Paradisus Playa del Carmen – Riviera Maya - All Inclusive have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Paradisus Playa del Carmen – Riviera Maya - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Paradisus Playa del Carmen – Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. Activities include bartending classes, cooking classes, dance classes, and more.

Where is Paradisus Playa del Carmen – Riviera Maya - All Inclusive located?

Nestled on the beach, this Luis Donaldo Colosio property is within 3 mi (5 km) of Quinta Avenida and Quinta Alegría Shopping Mall. Río Secreto and Xplor Theme Park are also within 9 mi (15 km).

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Paradisus Playa del Carmen – Riviera Maya - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 92 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 44 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing service and good. Was absolutely a 5 star experience.
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Beach right at the doorstep. Great food options for breakfast, lunch and dinner.
Stayed 8 nights in Feb 2025

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, food and amenities were excellent. Our flight was delayed by one day and their guest service was very accommodative and were able to extend our stay without any extra charge or hassle.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing , very clean and so many options for food and things to do, was there for a wedding and it couldn’t have been more beautiful. If you’re thinking of a place to stay in Mexico this is a must.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vinoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an all inclusive resort that is great for families with small children. there is a water park and lots of activities to keep kids happy and the almost 24 hour buffet is very convenient. beautiful spacious rooms, excellent staff and service. will definitely visit again
Stayed 2 nights in Feb 2025

10/10 Excellent

Ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff and facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Vasile

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place
Stayed 2 nights in Nov 2024

10/10 Excellent

Maricarmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whether you’re looking for a romantic getaway or a family vacation, this beach resort is a fantastic choice. Highly recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Abbas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 7 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is super nice and the restaurants are all good. Highly recommend this place
Stayed 6 nights in Dec 2024

10/10 Excellent

KATE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my new favourite places to go in the main Riviera area. I have travelled extensively to this part of Mexico and this hotel hits it all, but is larger if you have an aversion to walking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing
Stayed 5 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, families have access to the Kidsdom (kids club) so that you can enjoy dinner and entertainment without children. Entertainment is great for both parents and children, there are many pools and water park on premises.
Stayed 7 nights in Jan 2025

8/10 Good

Shantunu

Liked: Cleanliness, staff & service, amenities
Great resort and dining options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 5 nights in Nov 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The best part was the friendly staff and how well kept the property is. Definitely will be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Karolis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, long beach and helpful staff.
Stayed 7 nights in Nov 2024

10/10 Excellent

Arely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really recommended this hotel really loved it.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jaci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive I’ve been to! So much to do, amazing food options, great pools and amenities. The staff is so friendly and really aims to please. The only complaint I have is that it’s difficult to make dinner reservations and when you do get them, they are often very late in the night which was not ideal for children. I waited in line at the reservation for 30-45 mins each day, only to get 9pm reservations at a restaurant. But the food was definitely worth it! Just a schedule adjustment for us.
Stayed 6 nights in Feb 2025

10/10 Excellent

Elka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! The hotel was clean, good food choices, big hotel rooms, and very friendly staff. The waterpark and kids club were a lot of fun.
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Great for families. Food was outstanding and better than our last stay a few years ago.
Stayed 7 nights in Oct 2024

10/10 Excellent

JIMMY

Good place to stay !
Stayed 5 nights in Sep 2024

10/10 Excellent

Zaraan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with great variety of food & drinks. Would love to come back definitely
Stayed 5 nights in Nov 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property. Good for families with kids.
Stayed 6 nights in Nov 2024