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Sofía by Bunik

2.5 star property
Unleash your inner fun-seeker near Quinta Avenida! Enjoy poolside lounging or explore nearby beaches.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofía by Bunik

Rooftop terrace
Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen
The price is SAR 190
SAR 237 total
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Premium Loft

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Loft

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Free extra futon mattress
  • 50.22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Traditional Studio

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Microwave
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Loft

Highlights

Air conditioning
Kitchenette
Full-sized refrigerator/freezer
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 34.62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Pool
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Parking included
8.0 out of 10, Very Good, (1009)
The price is SAR 278
SAR 342 total
includes taxes & fees
22 Jan - 23 Jan
The Palm at Playa

About the neighborhood

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 6 min walk
  • Quinta Alegría Shopping Mall - 7 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Main Beach - 11 min walk
  • Playa del Carmen Maritime Terminal - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Choux Choux Cafe - ‬2 min walk
  • ‪La Ceiba de la 30 - ‬3 min walk
  • ‪Papa Charly - ‬3 min walk
  • ‪Basic Foodie - ‬2 min walk
  • ‪Lali Pastelería - ‬2 min walk

About this property

Sofía by Bunik

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Sofía by Bunik provides a terrace, an outdoor entertainment area, and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools
  • Smoke-free premises, a billiards/pool table, and concierge services
  • A 24-hour front desk, multilingual staff, and outdoor furniture
  • Beach towels, an elevator, and luggage storage
  • Guest reviews give top marks for the pool, helpful staff, and location
Room features
All guestrooms at Sofía by Bunik include perks such as air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, kitchenettes, and full-sized refrigerators/freezers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Spa services

Family friendly

  • 2 outdoor pools
  • Full-sized refrigerator
  • Kitchenette
  • Microwave

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • In-room massage
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Frequently asked questions

Does Sofía by Bunik have a pool?

Yes, this property has 2 outdoor pools.

Is Sofía by Bunik pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofía by Bunik?

This hotel doesn't offer parking.

What time is check-in at Sofía by Bunik?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sofía by Bunik?

Check-out is at noon.

Where is Sofía by Bunik located?

Located in Downtown Playa del Carmen, this hotel is within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within 10 minutes.

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 952 reviews" "
Rating 8 - Good. 187 out of 952 reviews" "
Rating 6 - Okay. 80 out of 952 reviews" "
Rating 4 - Poor. 23 out of 952 reviews" "
Rating 2 - Terrible. 42 out of 952 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay for those who want to explore and have a comfortable and clean room to return to in the evening. Just outside of the busy tourist area and close to everything. Lovely staff. We will definitely be back!
Stayed 7 nights in Jan 2025

6/10 Okay

Douglas, Barrie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
My wife and I had a good stay here but the do need to do some work to make this better. The biggest issue was the water pressure and lack of hot water. I could pee more than what comes out of the taps and no hot water in the kitchen made it difficult to wash dishes. They need to supply a kettle and more of the basics when there is a kitchenet. Good property, nice people and a great location made it a good stay all in all
Stayed 7 nights in Jan 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and good price
Stayed 3 nights in Jan 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for price.
Stayed 4 nights in Sep 2024

8/10 Good

htemo

Liked: Cleanliness, amenities
The safe in my room did not work properly, so I almost missed my flight home.
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a magnificent property. It’s close to the beach and the staff is friendly.
Stayed 7 nights in Jan 2025

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean very walkable to La Quinta Avenue ADO Bus is close by. You can get tickets to train Maya and go to Tulum. Juan Carlos in the front desk was very helpful. Great staff.
Stayed 6 nights in Jan 2025

8/10 Good

Ahmed Abdur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location from Sofia to Fifth Ave and the beach. It was quiet area and the rooftop pool was a plus. The only negative was we are a family of 5 and our room was 1 king and the kids had to sleep on super hard pullouts. Other than that we were happy with the stay. Make sure to go to Choux Choux for breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

Rex, Columbus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Mega store.
Stayed 10 nights in Dec 2024

10/10 Excellent

Keon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The rooms are nice., well equipped and clean. The staff were very friendly and helpful. The location is also very good. It’s only two blocks from my grocery store and many restaurants. I will definitely stay here again
Stayed 1 night in Jan 2025

6/10 Okay

Shannon Ashley

Traveled with partner
Liked: Cleanliness, staff & service
It was convenient and staff were very friendly……. Unfortunately we ended up with probably the only room with no patio on the main floor (room S009) located by the janitor closet and elevator. It was constantly noisy due to the expected foot traffic. Due to our location, this was an expected so no issue there. On New Year’s morning we arrived back late after a fantastic celebratory evening/morning to then experience what can only be described as a rather rude awakening. At 5 am the room across the hall from us had to be broken open due to a malfunctioning lock. As we understand that these things happen, it was a 2 hour ordeal of constant loud physical smashing by staff as the guests had a flight to catch and the door had to be bashed in to gain access. We understand that these things happen however we were very disappointed in the concierge indifference to the situation when our experience and attempt to rest was so brutally interrupted. This is where our experience could have been better…. In the morning after getting absolutely no sleep, we attempted to explain our experience to the staff at the front desk. We were then met with complete indifference and there was absolutely no attempt to reconcile or any attempt to “make right” or even acknowledge our experience we had as guests. Even a simple acknowledgment of the inconvenience that we as guests experienced would have been enough however this was our biggest disappointment.
Stayed 10 nights in Dec 2024

8/10 Good

Wenling

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I enjoyed our stay at Sofia. It is perfect if you're low maintenance and looking for a simple place. We made our own meals in the kitchenette and bought groceries from the nearby Walmart and Mega. The central area is only 15-20 min by foot, and there is also a BiciPlaya station right outside the hotel. You can also catch the Colectivo a block away.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ricardo, Cancún

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! Rooms are nice and clean with a modern esthetic. The root top is amazing! I would stay here again!
Stayed 2 nights in Jan 2025

8/10 Good

Brigette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location & the Staff😊 Great location and felt safe. The only bad thing was the bed, it was so hard!
Stayed 7 nights in Dec 2024

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. Couldnt ask for more.
Stayed 1 night in Nov 2024

8/10 Good

December

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had a great stay here for 6 nights, very clean and comfortable room, central area,.extra thanks to Ed at front desk. Low sound proofing, but we didn't mind as we were not planning on staying in the room all day. excellent value. Anything we needed was known to be available for us during our stay.
Stayed 7 nights in Dec 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it and it was close to everything!
Stayed 7 nights in Dec 2024

10/10 Excellent

Michael, Galveston

Stayed 7 nights in Dec 2024

10/10 Excellent

Richie

Stayed 1 night in Dec 2024

8/10 Good

Michael, Orcutt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, property conditions & facilities
The property it self is ok just to many things went wrong. 1st the hotel new they didnt have power didnt notfiy none of the guest who was arriving before hand or try to accommodate or give some type of refund for the inconvenience. 2 they changed my room moved my stuff without my permission and now missing a pair of shoes. 3 the last nite staying there the room they moved me 2 having problems with the door lock since they moved me now i cant get in my room and i had a flight to catch at 8am. They literally had to take the door apart. So i can get my passport and bags. Im fighting now to get a refund. For my entire stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and welcoming! Will go beyond to help with your needs. Definitely another visit if I decide to go back to PDC!
Stayed 4 nights in Dec 2024

4/10 Poor

Lucas

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Although this property is in an excellent area, the actual hotel lost its electricity on our second night. We were forced to be in the dark with no Wi-Fi, no air conditioning, and all of our food in the mini fridge spoiled. The staff had no plan to fix or move us into an air-conditioned unit, which there were a few!! The front desk was very complacent, not caring about our comfort at all. We ended up having to leave and they actually encouraged us to go find alternative arrangements to contact our booking provider for a refund.
Stayed 5 nights in Dec 2024