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Fairmont Mayakoba

5.0 star property
Luxury hotel on the beach, with 5 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Mayakoba

5 outdoor pools, pool umbrellas, sun loungers
Aerial view
View from property
65-inch LED TV with satellite channels, TV, toys
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Pet friendly
The price is SAR 965
SAR 1,437 total
includes taxes & fees
16 Dec - 17 Dec

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Beach Area Casita Suite, 1 King Bed, Private Pool, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 103 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Casita, Room, 2 Queen Beds, Canal View, Beachside

Casita, Room, 2 Queen Beds, Canal View, Beachside | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita, Deluxe Room, 1 King Bed, Non Smoking

Casita, Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Casita, Signature Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Signature Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita, Signature Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Signature Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Beachfront

65-inch LED TV with satellite channels, TV, toys

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Casita, Suite, 1 King Bed, Non Smoking, Beachfront | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 89 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Casita Signature, Suite, 2 Queen Beds

Casita Signature, Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita Signature, Suite, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Egyptian cotton linens
  • 47 sq m
  • Canal view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita Signature, Suite, 1 King Bed with Sofa bed, Non Smoking, Canal View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
  • 85 sq m
  • Canal view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 41 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Bambu Suite, 1 King Bed, Private Pool, Resort View

Bambu Suite, 1 King Bed, Private Pool, Resort View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Bambu Suite, 1 King Bed, Private Pool, Resort View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 172 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Casita, Room, 1 King Bed, Canal View, Beachside

Casita, Room, 1 King Bed, Canal View, Beachside | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Ceiling fan
Egyptian cotton linens
  • 43 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Camaleon)

Presidential Suite, 1 King Bed (Camaleon) | Terrace/patio

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Tortuga)

Presidential Suite, 1 King Bed (Tortuga) | Living room | 65-inch LED TV with satellite channels, TV, toys

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 198 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Coral)

Suite, 1 King Bed, Non Smoking (Coral) | Terrace/patio

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
  • 139 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

Similar properties

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ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

On private beach
Pool
Hot Tub
All inclusive
9.4 out of 10, Exceptional, (501)
The price is SAR 631
SAR 1,029 total
includes taxes & fees
10 Dec - 11 Dec
ANDAZ MAYAKOBA RESORT RIVIERA MAYA, BY HYATT

About the neighborhood

Map
Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 2 min walk - 0.2 km
  • Gran Coyote Golf - 6 min drive - 4.4 km
  • Playa Xcalacoco - 9 min drive - 6.3 km
  • Tres Rios Ecopark - 9 min drive - 5.1 km
  • Playa del Carmen Main Beach - 11 min drive - 9.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 35 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬9 min drive
  • ‪Cafe Antoinette - ‬5 min walk
  • ‪Buffet Riviera - ‬9 min drive
  • ‪La Copa - ‬8 min drive
  • ‪Coco Café - ‬8 min drive

About this property

Fairmont Mayakoba

Luxury eco-certified hotel near Tres Rios Ecopark
You can look forward to a golf course, a swim-up bar, and a poolside bar at Fairmont Mayakoba . With a white sand beach, beachfront dining, and free beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body treatment, reflexology, or a body wrap at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers Pilates classes and fitness classes; other things to do include ecotours, beach yoga, and racquetball/squash. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also find perks like:
  • 5 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, full breakfast (surcharge), and free bicycle rentals
  • An outdoor tennis court, an electric car charging station, and express check-out
  • Guest reviews speak highly of the helpful staff
Room features
All 401 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Changing tables, children's books, and art supplies
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • 65-inch LED TVs with streaming services and premium channels
  • Furnished balconies or patios, childcare services, and free infant beds

All inclusive details

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours (limited menu)

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 25-32 per person
  • 8 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Cantina
  • Tauro Steakhouse
  • La Laguna
  • Ki Beach Bar & Korean BBQ
  • Hix Bar & Lobby Lounge

Things to do

  • 24-hour fitness center
  • 5 outdoor pools
  • Fitness classes
  • Archery
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sailing
  • Sauna
  • Snorkeling
  • Steam room
  • Surfing/body boarding
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Art supplies
  • Babysitting (surcharge)
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (40000 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 65-inch LED TV
  • Pay movies
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 25 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 55.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.00 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25 to 32 per person
  • Airport shuttle fee: USD 256 per vehicle (roundtrip)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Mayakoba
Fairmont Mayakoba Hotel
Fairmont Mayakoba Hotel Playa del Carmen
Fairmont Mayakoba Playa del Carmen
Mayakoba Fairmont
Fairmont Hotel Playa Del Carmen
Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Fairmont Playa Del Carmen
Playa Del Carmen Fairmont
Fairmont Mayakoba Resort Playa del Carmen
Fairmont Mayakoba l Carmen

Frequently asked questions

Does Fairmont Mayakoba have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Fairmont Mayakoba pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 25 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Fairmont Mayakoba ?

Self parking and valet parking are free at this property.

What time is check-in at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Fairmont Mayakoba ?

Check-out is at noon.

Does Fairmont Mayakoba provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 256 per vehicle applies.

Are there all-inclusive benefits at Fairmont Mayakoba ?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Mayakoba located?

Nestled on the beach, this Playa del Carmen hotel is steps from El Camaleón Mayakoba Golf Course and 2 mi (3.3 km) from Gran Coyote Golf. Playa del Carmen Main Beach and Maroma Beach are also within 6 mi (10 km).

Fairmont Mayakoba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1000 reviews" "
Rating 8 - Good. 176 out of 1000 reviews" "
Rating 6 - Okay. 44 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 14 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Madeline, scotch plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property well maintained. holiday lighting especially special Service was outstanding and consistently friendly and helpful. Food options very good but a bit overpriced. We had a super time!
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcia Z., scotch plains

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a marvelous stay. Gorgeous property and the most trained and friendly staff! Most restaurants were excellent. Beach area gorgeous and service on the beach outstanding. The size of the property felt overwhelming though. I think better maps are needed and a more comprehensive orientation at checkin. Also, coffee and water should be available 24 hours a day in the lobby. This was a big miss. We did have a super time and highly recommend.

8/10 Good

Codrut, Ho Ho Kus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Thanksgiving dinner at La Lagună was outrageously expensive for a buffet dinner…
Stayed 4 nights in Nov 2024

4/10 Poor

Carolina

Liked: Cleanliness
The place is beautiful but the hotel does not have the infrastructure to host as many guests as it intends to. You couldn’t find and available chair at the beach or the pool after 9:00 am food was average if not poor. Service was ok. I would go to the Banyan Tree instead.
Stayed 4 nights in Nov 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Loved it!
Stayed 7 nights in Nov 2024

10/10 Excellent

Aziza

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect
Stayed 5 nights in Nov 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba was exceptional. The beautiful grounds and the fantastic, helpful staff were highlights of our trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Samir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Fairmont. Food and service was exceptional!
Stayed 6 nights in Nov 2024

8/10 Good

Tony, Morgan Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, too spread out for my liking
Stayed 4 nights in Nov 2024

10/10 Excellent

Michèle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Leonardo Jose Marquez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Muhammad

Stayed 4 nights in Sep 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 5th time to this hotel and I love it! The staff are amazingly helpful, friendly, and the food is excellent. Special thanks to the ladies at the host stand at Laguna, the staff at Bassano & Brisas, and Gabriela my cleaning lady. Thank you for a wonderful holiday!
Stayed 7 nights in Oct 2024

10/10 Excellent

Arti, Hicksville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property set in a lush jungle environment. Dreamy surroundings with beautiful landscaping, both manicured and natural. Meticulous housekeeping services, spotless rooms. Seemingly endless choices of restaurants. Gracious, genuine, warm hearted staff, everyone with a smile on their face and willing to help. Highly recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great overall experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Meghan

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This resort is nearly flawless! Had a magical time will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 1 night in May 2024

10/10 Excellent

Oluwagbemiga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba is an experience! This was our third time visiting this property and it was amazing! The entire property has an incredible variety of unique and enchanting elements that make this place unique. The staff are very welcoming, knowledgeable and friendly. The accommodations and restaurants are great!
Stayed 4 nights in Sep 2024

10/10 Excellent

XAVIER R

Stayed 4 nights in Aug 2024

2/10 Terrible

Rafael M

Stayed 5 nights in Aug 2024

10/10 Excellent

Andrea Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairmont Mayakoba is a 5 star resort. We were there for 5 nights and thoroughly enjoyed our time there. Check-in to Check-out was amazing with no issues. Customer service is excellent. Everyone was very kind, helpful, and happy to help. We upgraded to a Casita room which was so worth it. The resort is absolutely stunning. It's like being in a different planet. Transportation by bike or golf cart was easy and accessible. Never had to wait long. The food and drink were amazing as well. We will surely be back soon.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a dream place
Stayed 6 nights in Jul 2024

10/10 Excellent

Pier

Traveled with family
Great service m
Stayed 1 night in Aug 2024