4/10 Poor
Nicholas
Traveled with partner
18 December 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated modern property in need of major upgrades and investment. The property is aging and in need of repairs and updating. The bedrooms are large but badly designed. We had a plunge pool which was very cold, half empty and tired. The decking was uneven and loose. The towels are mainly frayed and threadbare. Nowhere to hang anything in the bathroom and the wardrobe was inside the bathroom. The shower merely dribbled. A hard modern look which was very dated. The TVs didn't support Netflix etc and the Chromecast didn't work.
The Grill restaurant was Kosher and were unable to eat there due to Shabat. The Cochina was the alternative which was ok but more fast cafeteria than fine dining.
The bars were open plan in the impressive foyer, but sit was unfortunately always windy and there was nowhere cosy and quiet to drink.
the Club room was convenient and the buffets had much choice but very limited vegetarian/vegan options. Staff were very nice though.
the Spa was limited to male and female jacuzzi, steam and sauna so we just didn't use them. What a waste of space having this! The massage was nice and the imposing relaxing pool inside the stone dome was very cool experience.
Nicholas
Stayed 2 nights in Dec 2024