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Hotel Xcaret Mexico - All Parks / All Fun Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Water park
10 outdoor pools, pool umbrellas, sun loungers
11 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Sauna, spa tub, steam room, Turkish bath, body treatments, mud baths
Water park

Reviews

8.8 out of 10

Excellent

Popular amenities

The price is SAR 2,315
SAR 2,946 total
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults) | Outdoor pool | 10 outdoor pools, pool umbrellas, sun loungers

Room, Oceanfront (Swim-up Adults)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Day bed
Separate bedroom
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim-up)

Room (Swim-up) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room (Swim-up)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

Suite, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Ocean View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

Suite River | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 61 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite River Adults

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite River Spa Adults

Suite River Spa Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite River Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden Spa Adults

Suite Garden Spa Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Spa Adults

Junior Suite Spa Adults | View from room

Junior Suite Spa Adults

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Adults

Junior Suite Adults | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite Adults

Highlights

Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Garden

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Garden

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Oceanfront (Adults)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, Oceanfront (Adults)

Highlights

Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 53 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Oceanfront

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 58 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite With River View

  • River view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 2 King Bed(s)

View all photos for Suite Superior With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Luxury With Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury With Garden View

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior With River View

  • River view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Premium With Sea View

Living room | Flat-screen TV

Suite Premium With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Deluxe With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 2 King Bed(s)

View all photos for Suite Luxury With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Luxury With River View

  • River view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite With Garden View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite With Garden View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 2 King Bed(s)

View all photos for Suite With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 2 King Bed(s)

View all photos for Suite Junior With Sea View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Junior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Premium With River View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite Premium With River View

  • River view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

On private beach
Pool
Breakfast included
All inclusive
8.2 out of 10, Very Good, (3899)
The price is SAR 1,552
SAR 1,884 total
includes taxes & fees
29 Jan - 30 Jan
Occidental at Xcaret Destination - All Inclusive

About the neighborhood

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Xenses Park - 15 min walk
  • Xcaret Eco Theme Park - 19 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Luxury eco-certified property near Xcaret Eco Theme Park
Located close to Cenote Santa Cruz and Xenses Park, Hotel Xcaret Mexico - All Parks / All Fun Inclusive provides free full breakfast, a free roundtrip airport shuttle, and 2 swim-up bars. This property is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in a body wrap, a body treatment, and hydrotherapy at the onsite spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mexican cuisine. The 24-hour gym offers fitness classes and yoga classes; other things to do include hiking/biking, rowing/canoeing, and fishing. Guests can also expect to find 2 poolside bars, a terrace and designer stores on site.
You'll also find perks like:
  • 10 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, an outdoor tennis court, and supervised childcare (surcharge)
  • A gift shop, a front-desk safe, and a banquet hall
  • Guest reviews speak highly of the helpful staff
Room features
All 900 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and hair dryers
  • Flat-screen TVs with digital channels
  • LED light bulbs, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Snorkeling

Land activities

Kids club

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Korean, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars and 14 bars/lounges
  • 24-hour room service

Restaurants on site

  • CHIBALI
  • LA CANTINA
  • XIN GAO
  • LA TRAJINERA
  • MERCADO LA MERCED

Things to do

  • 24-hour fitness center
  • 10 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Designer stores
  • Fishing
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms
  • Stroller
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Handrails in stairways
  • Stairway handrail height (inches): 40
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 3000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 3000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

Is Hotel Xcaret Mexico - All Parks / All Fun Inclusive pet-friendly?

Yes, this property allows dogs with a maximum weight of up to 22 lbs per pet. There's a fee of MXN 3000 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Self parking is free at this property.

What time is check-in at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Check-out is at noon.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at Hotel Xcaret Mexico - All Parks / All Fun Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Hotel Xcaret Mexico - All Parks / All Fun Inclusive located?

Located in Playa del Carmen, this beachfront property is on the riverwalk and within 1 mi (2 km) of Xenses Park, Cenote Santa Cruz, and Xcaret Eco Theme Park. Xplor Theme Park and Mahi Golf Course are also within 6 mi (10 km).

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 917 out of 1285 reviews" "
Rating 8 - Good. 144 out of 1285 reviews" "
Rating 6 - Okay. 78 out of 1285 reviews" "
Rating 4 - Poor. 58 out of 1285 reviews" "
Rating 2 - Terrible. 88 out of 1285 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK THRU EXPEDIA. This was a fantastic resort….beautiful location, excellent service, great food. and fun things to do that were all included in the rate. Writing this review and giving it one star however as a warning to others. I booked thru Expedia and clearly indicated I was an adult bringing 2 minors. As Expedia even forces you to input the children’s ages when booking I did this and specified they were 14 and 17. I expected to pay ~4k for the stay - which is a lot for me - but I wanted to treat my family so I budgeted for it. When I arrived I was told that the rate I paid thru Expedia was incorrect as it would only apply if the minors were babies (i.e. not eating the all inclusive food or enjoying the all inclusive activities). I had to pay the difference at check in and ended up paying twice what I budgeted - over ~9 k total. Am now unexpectedly in debt and of course Expedia takes no responsibility for misleading me and making the rate error. Watch out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't have a single bad thing to say about the hotel. Service was exceptional, food was good quality, parks are amazing. Totally recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

william

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great-only if you use the parks. If not then expensive
Stayed 6 nights in Dec 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could live at Hotel Xcaret. The parks and excursions are so much fun, the hotel is luxurious with a variety of different dining options, including the ability to eat clean if you want.

10/10 Excellent

Manuel G

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with excellent food and lots of fun Highly recommended, it's worth what you pay for everything you enjoy.
Stayed 6 nights in Dec 2024

10/10 Excellent

Patricio

Stayed 5 nights in Dec 2024

10/10 Excellent

Katie

Stayed 4 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

4/10 Poor

Heemin

Liked: Cleanliness, amenities, property conditions & facilities
The resort as it is was good. But they keep pushing for membership. That ruined entire trips
Stayed 5 nights in Dec 2024

10/10 Excellent

munsook

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Juan L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a full inclusive resort experience. Just try to focus on the vacation and not waste valuable time with the membership sales presentation.
Stayed 3 nights in Dec 2024

2/10 Terrible

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

jose manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Dec 2024

4/10 Poor

Yrania Rodriguez

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor Service at Grupo Xcaret Mexico: A Disappointing Stay Our recent visit to Grupo Xcaret Mexico (12/13–12/18/2024) was a stark disappointment compared to our exceptional experience two years ago. Arrival and Check-In: The welcome was unremarkable, with long waits and disorganization. Small but thoughtful details, like refreshing towels, were missing. Rigid Policies: Activity cancellations were unnecessarily rigid, even during unpredictable weather. Errors in their system caused frustrating delays at checkout, with little accountability from staff. Rooms: The rooms showed clear neglect: unreplenished amenities, irregular linen changes, balcony leaks, and mold on the walls. Restaurants: Dining was repetitive, with limited options for children. Requests for non-spicy food were often denied, and waits for tables and high chairs were long. Customer Service: Staff attitudes were inconsistent and overly reliant on tips. Professionalism was noticeably lacking. Airport Departure: Transport to the airport was efficient, but the boarding process was chaotic, with passengers crowded onto buses and forced to carry luggage up airplane stairs. Conclusion: Grupo Xcaret Mexico has seen a troubling decline in service, maintenance, and guest care. What was once a premium experience has devolved into a poorly managed operation. We cannot recommend this hotel and urge them to address these significant issues to regain their former quality.

2/10 Terrible

Sand, North Bergen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Karla

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay and plan to return within the next year.
Stayed 5 nights in Dec 2024

4/10 Poor

wei

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Adeel Hafeez

Stayed 5 nights in Nov 2024

10/10 Excellent

Ludi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Xcaret offers an amazing all-inclusive experience that combines convenience and relaxation. I had everything preplanned for us by sending our wishlist ahead of time, which allowed us to enjoy the resort’s stunning amenities, nature-inspired design, and access to nearby parks without a worry. It was the perfect spot for a stress-free getaway. Tip: I recommend booking your Sunday brunch directly at Las Cuevas to avoid being redirected to a sales presentation. I didn’t know this and tried booking through the concierge, but little did we know, they were trying to make us to attend the free breakfast with a sales presentation. We were all confused, as I knew the brunch wasn’t supposed to be free. The language barrier didn’t help either in that situation.
Stayed 5 nights in Dec 2024

4/10 Poor

Jiannan

Traveled with partner
Disliked: Staff & service
Not good as expected, have to ask multiple times to refill bottle of water and towels
Stayed 4 nights in Dec 2024

8/10 Good

zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
noiseness is the only issue.
Stayed 4 nights in Dec 2024

10/10 Excellent

gerardo

Stayed 4 nights in Nov 2024

10/10 Excellent

Nhi

Stayed 2 nights in Nov 2024

8/10 Good

Ponciano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024