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Platinum Yucatan Princess Adults Only - All Inclusive

5.0 star property
Adults-only beachfront property with 13 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Platinum Yucatan Princess Adults Only - All Inclusive

View from property
13 outdoor pools, pool umbrellas, sun loungers
8 bars/lounges, 2 poolside bars, beach bar
8 bars/lounges, 2 poolside bars, beach bar
Aerial view

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Hot Tub
The price is SAR 1,732
SAR 1,732 total
includes taxes & fees
2 Jan - 3 January 2025

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Round Bed, Swimout (Honeymoon)

Suite, Round Bed, Swimout (Honeymoon) | Living area | 42-inch plasma TV with satellite channels, TV

Suite, Round Bed, Swimout (Honeymoon)

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Swimout (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, Swimout (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, Hot Tub (deluxe)

Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Hot Tub (deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Round Bed (Honeymoon)

Suite, Round Bed (Honeymoon) | Free minibar, in-room safe, desk, blackout drapes

Suite, Round Bed (Honeymoon)

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Platinum)

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room (Platinum)

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Pool Access ((Swimout) Deluxe)

Junior Suite, Pool Access ((Swimout) Deluxe) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool Access ((Swimout) Deluxe)

Highlights

Furnished balcony
Air conditioning
Free minibar items
Plasma TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Exterior detail

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Pool
All inclusive
Spa
Free WiFi
8.6 out of 10, Excellent, (2672)
The price is SAR 1,182
SAR 1,182 total
includes taxes & fees
7 Jan - 8 January 2025
Wyndham Alltra Playa del Carmen Adults Only All Inclusive

About the neighborhood

Map
Prolongacion 5ta Avenida, Mz 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Gran Coyote Golf - 7 min drive - 3.9 km
  • El Camaleón Mayakoba Golf Course - 8 min drive - 3.8 km
  • Tres Rios Ecopark - 12 min drive - 7.4 km
  • Punta Esmeralda Beach - 14 min drive - 5.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬9 min walk
  • ‪Privilege Lounge - ‬13 min walk
  • ‪Piano Bar - ‬6 min drive
  • ‪Restaurante Hacienda - ‬15 min walk

About this property

Platinum Yucatan Princess Adults Only - All Inclusive

Luxury all-inclusive property
At Platinum Yucatan Princess Adults Only - All Inclusive , you can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars. With a white sand beach, a beach bar, and beach volleyball, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, hydrotherapy, or a hot stone massage at Princess Spa Platinum, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include basketball, archery, and volleyball. In addition to a grocery/convenience store and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 13 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and tour/ticket assistance
  • A porter/bellhop, a banquet hall, and coffee/tea in the lobby
  • Guest reviews say great things the dining options, breakfast, and beach locale
Room features
All 470 rooms have comforts such as 24-hour room service and furnished balconies, in addition to perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 42-inch plasma TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and LED light bulbs

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 6 restaurants
  • 2 poolside bars, 8 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Yucatan
  • Bruschetta
  • Rodeo Grill
  • Aroma
  • Asiatico

Things to do

  • 13 outdoor pools
  • 6 outdoor tennis courts
  • Fitness classes
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Nightclub
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (6426 square feet)

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
This property enforces a strict dress code in the restaurants.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Platinum Yucatan Princess Adu
Platinum Yucatan Princess All Suites Playa del Carmen
Platinum Yucatan Princess All Suites Resort
Platinum Yucatan Princess All Suites Resort Playa del Carmen
Platinum Yucatan Princess Adults All inclusive Playa del Carmen
Platinum Yucatan Princess Adults Playa del Carmen
Platinum Yucatan Princess Adults

Frequently asked questions

Does Platinum Yucatan Princess Adults Only - All Inclusive have a pool?

Yes, this property has 13 outdoor pools.

Is Platinum Yucatan Princess Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Platinum Yucatan Princess Adults Only - All Inclusive ?

Self parking is free at this property.

What time is check-in at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Platinum Yucatan Princess Adults Only - All Inclusive ?

Check-out is at noon.

Are there all-inclusive benefits at Platinum Yucatan Princess Adults Only - All Inclusive ?

Yes, the property is all-inclusive. All food and beverages are included, and activities include soccer, tennis, volleyball, and more.

Where is Platinum Yucatan Princess Adults Only - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). Punta Esmeralda Beach and Playa 88 are also within 3 mi (5 km).

Platinum Yucatan Princess Adults Only - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1169 out of 2354 reviews" "
Rating 8 - Good. 604 out of 2354 reviews" "
Rating 6 - Okay. 307 out of 2354 reviews" "
Rating 4 - Poor. 149 out of 2354 reviews" "
Rating 2 - Terrible. 125 out of 2354 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

KANANG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were very friendly and accommodating. We went in December so it was quiet and no crowds, which was wonderful. And it was all adults only, so there was no kids running around, which is a plus!
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was better than expected! We went for relaxation purposes but Can’t wait to go again and see/do all the things we missed! Adding this as one of our GO TO stops for sure!
Stayed 4 nights in Dec 2024

4/10 Poor

George

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge service was typically rude and unhelpful when trying to solve any problem or even something simple as getting new beach towels. We used the same beach towels our entire stay, could not acquire new ones no matter what we did, it was rather displeasing and gross by the end of the trip. The food was far from satisfactory and took way too long to order anything at the dine in a la carte restaurants and the servers would limit your ordering. Portions were small and tried to be gourmet , but the food was usually cold by the time it came out. Ordering drinks was unpleasant as well. The servers would take forever to get anything let alone if you asked for anything other than tequila the servers were annoyed to have to go make a coffee or tea for my girlfriend. Beach area was small but nice to bask in the sun with plenty of shade if you need. Although the ocean bed was very rocky and uncomfortable and close to impossible to step foot out into the water for a swim. Would never stay here again, it's an overpriced and over rated resort.
Stayed 5 nights in Dec 2024

6/10 Okay

Ricardo, Dorado

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 5 night, I loved being in a Only Adult hotel for the quietness, minimalist facilities, very calm to be in a real noise free vacation, the food was great, even I’m not fan for the buffet, I can say this was one of the best I’m been with vegan options! The services was very good, the people service was great, the only comment I can express is the Concierge that was mediocre, when I request pool towels never came, they told me use the rooms towels, never again received it. My poor experience was the A/C that is controlled to 22c and NEVER sleep well, I told them 3 times and never help on this, I even sleep with no blankets because I felt warm. I could return this facility, but one of the main reason for vacation is to rest well, and no worries about feel bad when sleep, so I will not return because their people doesn’t want to help on this. I feel they don’t mind about the customer to have comfort on there…
Stayed 5 nights in Dec 2024

10/10 Excellent

Avery

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Would not hesitate to book again in the future.
Stayed 9 nights in Dec 2024

10/10 Excellent

Bianca Jamillet

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff and service super friendly staff
Stayed 5 nights in Dec 2024

6/10 Okay

William Leo

Traveled with family
Liked: Cleanliness
Friendly quiet hotel. Nice beach area.
Stayed 3 nights in Dec 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service
Stayed 10 nights in Dec 2024

10/10 Excellent

Melodye

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the food was delicious. Our room was the best. Had a hot tub on our deck! Booked two excursions through Expedia as well and they picked us up right at the resort. The whole trip was amazing!
Stayed 7 nights in Dec 2024

4/10 Poor

Karina

Disliked: Cleanliness, amenities, property conditions & facilities
Overall go somewhere else
Stayed 4 nights in Dec 2024

10/10 Excellent

Maliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Jason Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Candyce, Jamaica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimout room is amazing Shower took a while to get hot Watch out for the animals
Stayed 3 nights in Dec 2024

8/10 Good

Ashly Wei-Yun

Liked: Staff & service, property conditions & facilities
Honest review from solo Canadian female traveller: Thank you for a great experience! Location (9/10) - shuttle to 5th Avenue Playa Del Carmen is $5 USD and only takes 20 minutes. - discounts for excursions if you walk up to the Best Day counter and book when you get to the resort. Do not book online on other sites as it will be more expensive. - very very large beach to easily walk to. Very relaxing. - Quite a bit of seaweed and few nice seashells, but that's ok Food (8/10) - good selection of different cuisines from Habachi grill to Italian - lobster pizza at the Italian restaurant is excellent - buffet is generous, and everyday the food is different - solid effort in preparing all of these different menus - unfortunately the rice and pasta taste like heavy butter. The food is made with an American diet in mind. Suggestion to add more seasoning, less butter, more olive oil. - Incredible Habachi Grill show and the rice was excellent, but miso soup was too salty and chicken was quite dry. - it would be great to have more authentic Mexican food. Cleanliness (7/10) - The facilities are clean most of the time. No outrageous offenses. - glasses in my room were not cleaned - cleaning supplies leaves not a great scent Safety (9/10) - I felt safe at the resort City (from solo female experience): 5/10 - recommend group excursions with Best Day. Those were fun and safe. - In the city, a lot of men catcall. Very uncomfortable experience. I would not go back to Cancun alone.
Stayed 7 nights in Dec 2024

10/10 Excellent

Andy

Stayed 7 nights in Nov 2024

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Dec 2024

4/10 Poor

JAVAL

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Ants, Broken Promises, and Disrespectful Staff – Avoid This Resort My recent stay at Platinum Princess Yucatan was a disaster. What should have been a relaxing vacation turned into a stressful experience due to severe health hazards, failed promises, and unprofessional staff. Ant Infestation Within an hour of arriving, our room was overrun by ants—on the sink, tables, and even in our luggage. Despite two calls, it took an hour for staff to arrive, only to dismiss the issue, claiming “they don’t bite.” We experienced itching and had to wait hours to switch rooms, missing dinner and planned activities. Failed Compensation The resort attempted to compensate us with: Hydrotherapy at the spa (a $30 service!!!), A canopy dinner reservation, Late checkout. Yet, there was no dinner reservation when we arrived—staff confirmed it was never made—and we were turned away after dismissive exchanges that felt disrespectful. On our final day, we were denied the promised late checkout and forced to rush out at the regular time. Health and Safety Negligence The ant infestation was a serious health concern, but the staff’s dismissive and careless response made it worse. Their unprofessional behavior, including laughter during serious matters, came across as both insulting and insensitive. Final Thoughts This resort failed on every level: cleanliness, professionalism, and basic hospitality. I wouldn’t recommend it to anyone. Future guests, beware.

8/10 Good

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Great atmosphere! Food could be better but great drinks and entertainment!
Stayed 2 nights in Dec 2024

10/10 Excellent

Micayla

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

8/10 Good

Daniel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort! Great facilities, friendly staff, overall great experience.
Stayed 5 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Defi itely needs so e maintenance on areas around swim out rooms. Broken and uneven concrete hard to walk on barefoot. Staff excellent especiallu aurellio who looked after daughters wedding
Stayed 7 nights in Nov 2024

6/10 Okay

Ruben Junior

Traveled with partner

2/10 Terrible

Abdalla

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It's the worst trip I have ever took! The hotel is less than average! The gym open from 7-7 and most of the gym equipment is not functioning properly! The staff sometimes can be rude! The pool is dirty! The room serves can talke more than an hour to bring you cup of coffee! Everything you're trying to do they trying to take advantage of you! The room is not clean and most of the furniture are dameged and the bed not comfortable! The experience overall is terrible! I don’t recommend it !!
Stayed 3 nights in Dec 2024