See all properties
Save

Occidental at Xcaret Destination - All Inclusive

4.0 star property
Relax into an all-inclusive getaway where poolside tranquility meets family-friendly adventures by the ocean.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Interior entrance
Exterior
Poolside bar
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
The price is SAR 1,034
SAR 1,257 total
includes taxes & fees
3 Feb - 4 Feb

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down comforters, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
  • 90 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down comforters, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
Free cribs/infant beds
Free minibar items
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down comforters, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Sofa bed
Premium bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Premium bedding
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LED TV
Separate bedroom
Ceiling fan
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Room

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Pool
Breakfast included
All inclusive
Spa
8.8 out of 10, Excellent, (1278)
The price is SAR 2,973
SAR 3,605 total
includes taxes & fees
3 Feb - 4 Feb
Hotel Xcaret Mexico - All Parks / All Fun Inclusive

About the neighborhood

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a grocery/convenience store, and a shopping mall on site. With a private beach, beach massages, and beach volleyball, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a deep-tissue massage, a facial, or a manicure/pedicure. Be sure to enjoy seafood at one of the 11 on-site restaurants. Enjoy the gym, as well as activities like archery, snorkeling, and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • 2 outdoor tennis courts, babysitting (surcharge), and a reception hall
  • Wedding services, a 24-hour front desk, and concierge services
  • Guest reviews say great things the family-friendly amenities, beach locale, and pool
Room features
All 765 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/closets, balconies, and free infant beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis rackets
Kids club

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 11 restaurants and 1 coffee shop/cafe
  • 11 bars/lounges
  • 24-hour room service

Restaurants on site

  • El Pescador
  • Steak House
  • Los Olivos
  • La Hacienda
  • D Oriental

Things to do

  • 7 outdoor pools
  • 2 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Fitness center
  • Lifeguards on site
  • Mini golf
  • Playground
  • Sauna
  • Shopping mall
  • Shopping
  • Snorkeling
  • Spa services
  • Tennis
  • Volleyball

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 37-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.59 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Check-out is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include mini golf, tennis, volleyball, and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Occidental at Xcaret Destination - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1935 out of 3906 reviews" "
Rating 8 - Good. 914 out of 3906 reviews" "
Rating 6 - Okay. 532 out of 3906 reviews" "
Rating 4 - Poor. 285 out of 3906 reviews" "
Rating 2 - Terrible. 240 out of 3906 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Bret

Traveled with partner
Liked: Property conditions & facilities
Just average…food was average
Stayed 8 nights in Jan 2025

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Marion

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a room with unlimited use of Xecart Park. This is a must!! We stayed 10 days and visited the Park every day! Rooms are good, food is good!
Stayed 10 nights in Jan 2025

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect family vacation. Loved all of the animal interactions. Attentive staff.
Stayed 4 nights in Jan 2025

8/10 Good

Emily Jane

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The proximity to the xcaret park is awesome but there’s still so much to do and places to relax in the resort itself. Food was hit or miss, typical all inclusive food but everyone was always able to find something they liked. This is a sprawling resort built into nature with lots of wildlife. Staff was amazing and always friendly. The tv in our room didn’t work properly all week but we weren’t there to watch tv anyways.
Stayed 6 nights in Jan 2025

10/10 Excellent

Allison

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was so much to do which was very nice. The food was good, many different options for meals. Shopping, drinks, pool, beach- it was so much fun!
Stayed 6 nights in Jan 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I did not like was that you can only make 1 reservation for 1 dinner when you stay at the hotel 3 nights. There should be more oportunities to eat at diferents restaurants the times you want.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centric to all shopping and tourist areas. Food was amazing room was awesome
Stayed 6 nights in Jan 2024

10/10 Excellent

Ruben Fernandez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 6 nights in Jan 2025

6/10 Okay

Elizabeth Mona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying the property is stunning, jungle setting with animals everywhere. It’s a nature-lover’s dream. Monkeys came to our balcony almost daily to hang out. Lots of other animals throughout the property. Easy access to Xcaret Park is a major plus. Beach and pools are nice, definitely a plus for the property. On our third night here, after dinner at the Mexican restaurant, I came down with what I suspect is food poisoning or potentially Norovirus. At about 11:30PM I started getting sick and spent the entire night sick until late into the next morning. After multiple calls to the front desk, no medications could be brought to me because the pharmacy on site was closed, as if they couldn’t open it in case of an emergency. At 7AM the following morning my husband went to the pharmacy and was able to purchase digestive medicines such as Pepto Bismol. I was in bed for the rest of the day after that, very weak and still sick on and off until late morning. The Expedia building concierge was able to arrange toast, bananas, tea, and chicken soup to be delivered to our room since I couldn’t leave. The next day I felt much better but some of the symptoms returned after eating the most mild meals I could find at the buffet and snack bar at which point I stopped eating the food there altogether. If it wasn’t for this food poisoning or whatever this was, I would have given 4 stars, not 5, because I felt the bedding and rooms could be improved. Staff was overall friendly.
Stayed 5 nights in Jan 2025

10/10 Excellent

Jacek

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos at beach buffe was great.
Stayed 6 nights in Jan 2025

8/10 Good

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Angel Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent Resort! Staff was wonderful and helpful,food was great,seen the monkeys,deers and all the other animals running free on the resort was spectacular!! I will recommend this resort to friends and family with out a doubt and will not hesitate to go back!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all the wildlife and natural areas. The buffet had tons of choices. Just wish the coffee bar was included in the "all inclusive" .
Stayed 5 nights in Jan 2025

4/10 Poor

Preston

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The pools and beach are nice and if you are looking for somewhere to lay in a beach chair with a drink this is ok. If you want a luxury beach vacation this is not the place. Food and rooms are mediocre and drinks almost resemble what they are called. Staff are not given the tools by management to provide good customer service.
Stayed 8 nights in Jan 2025

6/10 Okay

lydia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very average. Expedia had only access to certain rooms that were very humid. I saw much better.
Stayed 7 nights in Jan 2025

2/10 Terrible

Ilse

Disliked: Cleanliness, property conditions & facilities
I wouldn’t return

8/10 Good

Isabel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not like that there was not more variety of food at the buffets. They Need a bigger selection. Not repetitive meals.
Stayed 7 nights in Dec 2024

8/10 Good

Alicja

Traveled with family
Liked: Staff & service
Hotel piękny, choć pokoje nieco starsze. Pod prysznicem trudno wyregulować ciepło/zimno wody. Sprzątanie postawowe: śmieci, ręczniki, łóżka, dołożenie napojów. O wytarciu kurzy - można było pomarzyć. Jedzenie czasami było zbyt chłodne. Szczególnie w restauracjach a’la carte. Najlepsza restauracja - orientalna. Dania gorące i pyszne. Ogólnie wybór średni i dania się powtarzały (śniadanie, obiad, kolacja - często te same dania). W barach wszystko super, kelnerzy dbali o nas na plaży i w restauracjach. Drinki pyszne! Wspaniała fauna i Flora: palmy, monstery, juki, papugi, małpki, iguany. Piękne otoczenie hotelu! Bylo fajnie, ale do tego hotelu już nie pojadę.
Stayed 8 nights in Jan 2025

10/10 Excellent

Hester

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place for couples and families with or without children. Looking for a getaway with tons of stuff to do, or just chill vibes? Maybe some sightseeing would be fun, too. Or just lounge around and really unwind. So many options for a sweet vacation! Food is good, a great variety.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love this resort
Stayed 6 nights in Jan 2025

10/10 Excellent

Amilyn

Traveled with family
Liked: Amenities
This property is beautiful especially for families. They have animals all around the properties even monkies in the balcony. The view is amazing especially the beach area and the beach club. It is clean. Lots of beautiful spots and the pool is so nice. It is clean. The only cons comment i can say is the food needs improvement. The taste is bland. But overall this place is a paradise ❣️❣️❣️
Stayed 7 nights in Jan 2025

8/10 Good

Eloy Solis, Channelview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that the showers they don’t have a lot of water pressure and when your showering from hot it turns cold water.
Stayed 5 nights in Jan 2025