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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

5.0 star property
Luxury hotel on the beach, with free water park

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Photo gallery for Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Restaurant
Building design
Water park
Outdoor pool, free cabanas, sun loungers
Lair Suite | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • All inclusive
  • Parking included
  • Room service

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Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Big Kahuna Suite

Big Kahuna Suite | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Big Kahuna Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Lair Suite

Lair Suite | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Lair Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP QUEEN)

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite, Oceanfront (SWIM-UP QUEEN)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

View all photos for Suite, Oceanfront (SWIM-UP KING)

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite, Oceanfront (SWIM-UP KING)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Penthouse, Oceanfront (SWIM-UP KING SUITE)

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Pineapple Suite

Pineapple Suite | Frette Italian sheets, premium bedding, memory foam beds, free minibar

Pineapple Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • 108 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

View all photos for Suite With Sea View

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Suite With Sea View

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Suite Premium With Pool View

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite Premium With Pool View

  • Sleeps 7
  • 2 Full Sofa Bed(s) and 2 Queen Bed(s)

View all photos for Suite Standard With Sea View

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite Standard With Sea View

  • Sea view
  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Queen Bed(s)

View all photos for Suite With Sea View

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite With Sea View

  • Sea view
  • Sleeps 8
  • 2 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

View all photos for Suite Superior With Sea View

Frette Italian sheets, premium bedding, memory foam beds, free minibar

Suite Superior With Sea View

  • Sea view
  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Queen Bed(s)

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About the neighborhood

Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive
  • Puerto Morelos Beach - 15 min drive
  • Puerto Morelos Town Square - 15 min drive
  • Ojo de Agua Beach - 15 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬12 min drive
  • ‪Huama - ‬12 min drive
  • ‪El Mar y Tierra - ‬9 min drive
  • ‪Limon y Sal - ‬12 min drive
  • ‪Don Miquel - ‬10 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury all-inclusive hotel near Cirque du Soleil Boutique at Vidanta Riviera Maya
A free roundtrip airport shuttle, free water park access, and 2 swim-up bars are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a hot stone massage, a facial, and a body scrub at NÁAY SPA, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has a free grocery shopping service, a free daily manager's reception, and shopping on site. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and 2 swim-up bars
  • Free self parking
  • Limo/town car service, supervised childcare (surcharge), and a 24-hour front desk
  • Smoke-free premises, evening entertainment, and an elevator
  • Guest reviews give top marks for the family-friendly amenities and helpful staff
Room features
All 280 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and laptop-friendly workspaces.
Other amenities include:
  • Changing tables, children's slippers, and children's dinnerware
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • 2 bathrooms with rainfall showers and deep soaking tubs
  • Smart TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and childcare services

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free 24-hour roundtrip airport shuttle
  • Limo/town car service

Food and drink

  • 6 restaurants
  • 2 swim-up bars and 3 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • YACHT CLUB, WORLD CUISINE
  • GOOD BURGER™
  • BIKINI BOTTOM BAR™ & GOUR
  • PIAZZA™
  • LE SPATULA – MARKET DININ

Things to do

  • 24-hour health club
  • Fitness classes
  • Children's pool
  • Evening entertainment
  • Free water park access
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Changing table
  • Children's games
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free water park access
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • 2 bathrooms
  • Bathrobes
  • Children's robes
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Self parking is free at this property.

What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-out is at 11:00 AM.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, cooking classes, pilates classes, and more.

Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 6 mi (10 km) of Playa Paraiso Golf Course, Paradise Beach, and Nicklaus Design Golf Course. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 614 out of 1060 reviews
Rating 8 - Good. 184 out of 1060 reviews
Rating 6 - Okay. 117 out of 1060 reviews
Rating 4 - Poor. 68 out of 1060 reviews
Rating 2 - Terrible. 77 out of 1060 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Johnnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve ever been to.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Resort, highly recommended !
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food and drinks are 5 star. Room was great and clean but layout was a bit tight
Stayed 5 nights in Feb 2025

10/10 Excellent

farnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Kids friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosa Arely

Liked: Amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best experience ever
Stayed 4 nights in Feb 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids experiencing
Stayed 2 nights in Jan 2025

6/10 Okay

Anastasiia

Liked: Property conditions & facilities
Disliked: Staff & service
Aqua Park was great
Stayed 2 nights in Jan 2025

10/10 Excellent

Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Jan 2025

8/10 Good

Johnnie Ruthinia

Liked: Cleanliness, staff & service, property conditions & facilities
The swim up bar was nice. The kids pool was nice and the pool area was accessible for toddlers.
Stayed 3 nights in Dec 2024

10/10 Excellent

Arturo Arredondo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place fun for kids love the room pool
Stayed 2 nights in Oct 2024

10/10 Excellent

Jemella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And Nickelodeon result was a perfect for my son. He did not want to leave. The food was accommodating for kids me and my husband had a couple choices. we did the character breakfast, but realize we seen all the characters throughout the park already the bathrooms was super clean one of my pet peeve. The rooms was clean. Will definitely take my son back.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brendalis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family with kids.
Stayed 3 nights in Nov 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun trip with our guys! We did nearly miss an excursion because we couldn’t contact the front desk for a shuttle to the main lobby which was nerve racking. Otherwise a fun trip!
Stayed 5 nights in Oct 2024

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
It was the best family trip.
Stayed 3 nights in Aug 2024

10/10 Excellent

Akeem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very fun activities for the kids, hospitality is very good.
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 6 nights in Dec 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property for the kids
Stayed 5 nights in Nov 2024

10/10 Excellent

Osnielkys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a must if you have kids. The best
Stayed 3 nights in Nov 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic, everything is new ,staff is very friendly, the show that they have for kids are fantastic, but the food is not that good and the service for drinks at the park and restaurants it takes a while, I also ask for two life jackets for my kid so they can enjoy the pool in front of my room and they said I need 1 hour and a half, and they never call us back for the life jacket , they apologized for the life jacket.
Stayed 5 nights in Feb 2025

6/10 Okay

Julio

Liked: Cleanliness, property conditions & facilities
I would probably not stay here again. The breakfast restaurant and the hotel are far away and you have to wait for transportation. You have to pay for cabanas over 250 dollars near the pool (or wake up very early for a chair with shade ) They sell things near the pool ten times its original price for example chips are 17 dollars. Sunblock 45-50 dollars. Ridiculous.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jenika Yanique

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, good staff very clean, my kids loved the entertainment. Food was okay could be better.
Stayed 6 nights in Nov 2024

2/10 Terrible

Michael H

Not worth the money
Stayed 4 nights in Feb 2025