Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

5.0 star property
Luxury hotel on the beach, with free water park

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Photo gallery for Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Restaurant
Outdoor pool, free cabanas, sun loungers
Building design
Lair Suite | Frette Italian sheets, premium bedding, memory foam beds, free minibar
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pool
  • Bar
  • All inclusive
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 18 of 18 rooms

Big Kahuna Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 108 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Lair Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 108 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Suite, Oceanfront (SWIM-UP QUEEN)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL QUEEN)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Oceanfront (SWIM-UP POOL DECK LEVEL KING)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Connecting Rooms, Oceanfront (SWIM-UP SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms (SWIM-UP POOL DECK LEVEL)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 1 Twin Murphy Bed, 2 Double Sofa Beds and 2 Queen Beds

Suite, Connecting Rooms, Oceanfront (SWIM-UP)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Sleeps 10
  • 1 King Bed, 2 Queen Beds, 2 Double Sofa Beds and 1 Twin Murphy Bed

Suite, Oceanfront (SWIM-UP KING)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP QUEEN SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Penthouse, Oceanfront (SWIM-UP KING SUITE)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 54 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Pineapple Suite

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 108 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds, 1 Twin Murphy Bed and 1 Twin Sofa Bed

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

Suite With Sea View

  • Sea view
  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

Suite Premium With Pool View

  • Sleeps 7
  • 2 Full Sofa Bed(s) and 2 Queen Bed(s)

Suite Standard With Sea View

  • Sea view
  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Queen Bed(s)

Suite With Sea View

  • Sea view
  • Sleeps 8
  • 2 Full Sofa Bed(s) and 1 King Bed(s) and 1 Queen Bed(s)

Suite Superior With Sea View

  • Sea view
  • Sleeps 5
  • 1 Full Sofa Bed(s) and 2 Queen Bed(s)

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About the neighborhood

Map
Carretera Cancun Tulum Km 45, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 10 min drive - 6.0 km
  • Puerto Morelos Beach - 15 min drive - 14.2 km
  • Puerto Morelos Town Square - 15 min drive - 10.8 km
  • Ojo de Agua Beach - 15 min drive - 10.9 km
  • Maroma Beach - 17 min drive - 10.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬12 min drive
  • ‪Huama - ‬12 min drive
  • ‪El Mar y Tierra - ‬9 min drive
  • ‪Limon y Sal - ‬12 min drive
  • ‪Don Miquel - ‬10 min drive

About this property

Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive

Luxury all-inclusive hotel near Cirque du Soleil Boutique at Vidanta Riviera Maya
A free roundtrip airport shuttle, free water park access, and 2 swim-up bars are just a few of the amenities provided at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive. This hotel is a great place to bask in the sun with a beachfront location and scuba diving. Indulge in a hot stone massage, a body scrub, and aromatherapy at NÁAY SPA, the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Pilates classes and yoga classes are offered at the 24-hour health club; Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive also has a free grocery shopping service, a free daily manager's reception, and shopping on site. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and 2 swim-up bars
  • Free self parking
  • Limo/town car service, supervised childcare (surcharge), and a porter/bellhop
  • Coffee/tea in the lobby, multilingual staff, and a gift shop
  • Guest reviews give top marks for the family-friendly amenities and helpful staff
Room features
All 280 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like furnished balconies and laptop-friendly workspaces.
Other amenities include:
  • Changing tables, children's slippers, and children's dinnerware
  • Hypo-allergenic bedding, Frette Italian sheets, and memory foam beds
  • 2 bathrooms with rainfall showers and deep soaking tubs
  • Smart TVs with satellite channels
  • Wardrobes/closets, separate sitting areas, and childcare services

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

American (Sign language), English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • 2 swim-up bars
  • 3 bars/lounges
  • 6 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • BIKINI BOTTOM BAR™ & GOUR
  • GOOD BURGER™
  • LE SPATULA – MARKET DININ
  • PIAZZA™
  • YACHT CLUB, WORLD CUISINE

Things to do

  • 24-hour health club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Lazy river
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 6 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Property Registration Number OPERADORA GENTION SA DE CV

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Nickelodeon Hotels Resorts Riviera Maya
Nickelodeon Hotels Resorts All Inclusive Riviera Maya
Nickelodeon Hotels Resorts Riviera Maya Gourmet by Karisma

Frequently asked questions

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Self parking is free at this property.

What time is check-in at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Check-out is at 11:00 AM.

Does Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Are there all-inclusive benefits at Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, cooking classes, pilates classes, and more.

Where is Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive located?

Nestled on the beach, this Playa del Carmen hotel is within 6 mi (10 km) of Playa Paraiso Golf Course, Paradise Beach, and Nicklaus Design Golf Course. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet by Karisma - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 636 out of 1100 reviews
Rating 8 - Good. 194 out of 1100 reviews
Rating 6 - Okay. 121 out of 1100 reviews
Rating 4 - Poor. 67 out of 1100 reviews
Rating 2 - Terrible. 82 out of 1100 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 7 nights in Feb 2025

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel perfect for kids and adults
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great overall experience highly recommend me and my family enjoy our stay we will be returning
Stayed 3 nights in Feb 2025

10/10 Excellent

nelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern and delicious food and great entertainment and food
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great family resort with options for everyone! We had a wonderful time with our family and made tons of memories.
Stayed 7 nights in Mar 2025

10/10 Excellent

RUBEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place !!!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful time!
Stayed 4 nights in Mar 2025

10/10 Excellent

Adelaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. I’ve done other all inclusive places, but this is what all inclusive should be like. The food was delicious we tried all the restaurants and everything was amazing. Service staff were top notch, the park was amazing. My son rated it as the best vacation destination, he is 9. An amazing experience for our family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Cecilia

This is a must visit for family vacation! It exceeded my expectations. It just great! The staff was beyond professional, friendly, polite and attentive! The resort/ hotel was super clean always. Exceptional! Definitely recommend and will travel back yearly!
Stayed 5 nights in Mar 2025

6/10 Okay

Katrina Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel but the food was TERRIBLE! Breakfast, lunch, dinner and drinks… all terrible!
Stayed 4 nights in Mar 2025

10/10 Excellent

Leidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Mar 2025

10/10 Excellent

Jerrom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've now done the Punta Cana and Cancun Nick resorts and they're both great and have advantages and disadvantages. Overall we liked Cancun better.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout and the water park was nice. More entertainment (and starting before () would have been great in the main lounge
Stayed 7 nights in Feb 2025

10/10 Excellent

Johnnet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort I’ve ever been to.
Stayed 3 nights in Jan 2025

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun
Stayed 6 nights in Feb 2025

10/10 Excellent

Mateus

Liked: Cleanliness, staff & service, property conditions & facilities
The Best Resort, highly recommended !
Stayed 1 night in Jan 2025

8/10 Good

amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay , wonderful staff , resort is clean and overall good time .
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, food and drinks are 5 star. Room was great and clean but layout was a bit tight
Stayed 5 nights in Feb 2025

10/10 Excellent

Heily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re a Nickelodeon fan or traveling with kids, this resort is a dream come true! The themed suites, character meet-and-greets, and massive water park make it a paradise for families. The food is surprisingly good for an all-inclusive, with plenty of variety, and the service is excellent. The SpongeBob and Teenage Mutant Ninja Turtles experiences are especially fun. That said, it can be pricey, and some areas get crowded. If you’re looking for a quiet, relaxing vacation, this might not be the best fit. But for families wanting non-stop fun, it’s worth it!
Stayed 4 nights in Mar 2025

10/10 Excellent

farnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Kids friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Rosa Arely

Liked: Amenities, property conditions & facilities
Todo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids experiencing
Stayed 2 nights in Jan 2025

6/10 Okay

Anastasiia

Liked: Property conditions & facilities
Disliked: Staff & service
Aqua Park was great
Stayed 2 nights in Jan 2025

8/10 Good

Cassandre

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel is amazing but they are over priced! Especially in the gift shop. Things that I seen for maybe $25-$40 home it was being sold for $ $100-$125.
Stayed 5 nights in Feb 2025