Find Hotel with a Concierge in Xetna

"Barcelo maya was everything we wanted. The beach was absolutely beautiful. But the main reason i chose this resort was for the snorkling right off the beach. It did not dissapoint. It was absolutely beautiful with coral and fish and sea turtles all in their natural environment. My son and i would definitely come here again."

"We enjoyed the rooftop pool and dining options. Service 5*. Close proximity to 5th Ave restaurants and shops. We are already thinking of a return visit!"

"My husband and I recently went to TRS Yucatan and had a great time! The grounds are beautiful and massive! We liked how we had access to all 4 resorts, each with their own charm. The pools were clean and great, and the drinks were great. The food was among some of the best we've had at all inclusive in the past. Overall, great experience. My one critique would be dinner reservations and the butler services. It was extremely difficult to find dinner reservations (granted, we were a large group but we found similar issues when the group went down to 6 and then 4), We would try to make reservations with our butler and were told they were unable to make them. Then we would go to concierge in the lobby and they were able to make them. There is a lack of communication between the butlers and the reservation system they use is primitive. That being said, We HIGHLY recommend this resort and are planning on coming back!"

"The room was very nice and location close to everything "

"Proximity to Xcaret and other eco-sites in Yucatán, really excellent attentive and engaging service, well maintained grounds. "

"Service here was impeccable. Jorge, Ana, Maria, Melanie, Eduardt, Adrien, Gerardo - everyone went out of their way to ensure we were enjoying our stay. We can’t wait to come back. "

"I liked that the layout and style of the buildings. Only 3 stories high made it feel more secluded and not like a big resort complex. Also, the architecture looks more traditional to the area than some of those big resort complexes. Being on the beach was a plus in addition to the 2 pools. The grounds were beautiful and very well maintained. "

"It is a great resort. The staff couldn't have been any more accommodating and kind. The food was incredible and the entertainment was epic. The only downside was that the beach was small and the whole waterfront was difficult to walk with all of the cabanas, boats and other resorts build so close to the water. However not the fault of the resort just human buildup"

"We had a wonderful time. Everything was amazing. Great food. Kind, caring and superb staff. Beautiful clean modern rooms (love the remodel from when we were there 8 years ago) Cant say enough good about the service, staff and food, as well as entertainment. Our only complaint would be that of Kathleen with the timeshare or as she says "membership". She is a liar and she is much too pushy. She does not know what NO means. We told her on day 1, No! we do not want anything to do with it but yet she continued to follow us around and harass us trying to get us to go sit through this timeshare presentation. She would hang near us at the entrance and ask where we were going while waiting for a taxi as well as ask when we would be back. I finally had to get stern with her and tell her it was none of her business. She bugged us about 4 different days of the 6 we were there. That is a total turn off. Get rid of the pushy timeshare people and we will most definitely be back. "