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"Super"

"This is a beautiful resort with plenty of everything. Well designed with pathways and trails around the property give you a feeling of a jungle experience along with the wildlife that lives in and around the reaort. Plenty of restaurants to chose from and there is nightly entertainment."

"First all inclusive in Mexico with the family and it was an amazing experience! Thank you to ALL of the staff at the hotel in making this trip memorable! Will definitely see you again soon! Special shout outs to Santiago, Francisco, Pedro, and Alex who made great drinks and our Panini master (by the pool), Jared, Artuero (with his amazing hat) and the entertainment team, Abel (Steakville), our waiters at Alebrijes and Ayami, and Abraham in Toscana! Genaro and David at the spa were also incredible! Big thank you to Jorge, Vero, and the ProDive team for helping with our excursions during our stay! Thank you again so much for making this trip a great one!!!"

"Hyatt recently rebranded this property in December of 2024, so those returning to PDC might remember this as the Thompson. If you reserve the downtown location, it is literally in the middle of everything. The beach house is about 2 blocks away. Regardless of which property you reserve, you have access to both. The beach house is right on the beach. Both locations have pools and restaurants. The downtown location is adults only. The pool at the downtown location is stunning. It's an infinity pool that runs the length of the hotel, has a swim-up bar, and plenty of loungers/seating and cabana type rooms. The pool at the beach house is smaller, but also has loungers and cabanas. The staff at both locations are simply amazing and attentive. If you look closely, the downtown location does need a little maintenance and upkeep, but that is likely on its way with the rebranding. Regardless, I had not known about this property before and I will definitely be back. It's the best of both worlds being able to get a downtown vibe and beach house all at the same time. "

"Entire property was extremely well maintained, all staff were nice and helpful. Being able to visit other hotels within the Barcelo family is nice and offered the kids the ability to try different pools. Would highly recommend this property for any families. Only caveat, in the property description they don't mention the water park/surfing area is an extra charge, along with the bowling and some other activies. Also, if you don't get a reservation for dinner at one of the highly in demand A La Carte restaurants, there only is the buffet available. "

"The staff was very polite and the cleanliness was amazing."

"We truly enjoyed our stay and Carlos really took care of us and made my birthday special! "

"We enjoyed our time here. Our kids loved the kids club events. Good food, nice staff and great vibes. Lots of staff made our stay enjoyable…wish I could remember all their names….Shoutout to Osvaldo at check-in, Damian - bike tour guide, Cynthia/Juli…all the lovely staff at kids club. "

"Fue una excelente experiencia!! Lo único q pudiera mejorar un poco es las opciones en los restaurantes a la carta para la cena ,por lo demás todo excelente!! El servicio en la arena es increíblemente bueno !! Rigo se encargó de hacernos pasar unas de las mejores vacaciones en los últimos años,excelente muchacho,respetuoso y amable como pocos !! Gracias en nombre de toda mi familia 🙏 La limpieza en general es excelente y en las habitaciones insuperables esa chicas !! "