Find hotels near Xel-Há Park, Tulum from SAR 595

"Lots of dining options & nightly entertainment; staff was very attentive and accommodating "

"We loved the hotel and the food and service was actually very good. Only complaint is the shuttles to main entrance don’t always stop for you."

"Great service "

"Great place to experience the wilderness and the forest as well as cenotes. Exceptional service in a remote area. Very nice staff. Be mindful that if you plan a trip at night the roads are too bad only good if you want an off-roading experience. We got delayed and the roads were scary."

"Our first time vacation in Tulum, Mexico. Was really excited about it but it didn't meet the expectations. The hotel is in a remote location and there was to transportation out of hotel to the Tulum city or surrounding areas! You either have to have a rental car or taxi! I was so surprised that a 5 star hotel didn't have airport pickup in their all inclusive packages! Had to pay almost $200 extra to go to hotel and back in airport. Hotel facilities was ok. Junior suit should have slippers to use in the room but there wasn't any! Bathtub and sinks Water wouldn't clear fast. Villas are spread out too far. Had to walk 10 mins from the room to lobby and buffet areas every meal time! There were carts/ trains available with a wait. Food options was ok but full of pork!! It was just disgusting that they would put pork with chicken and beef without any label on which is what!! Breakfast had minimum varieties mostly eggs everywhere! Instead of giving that much alcoholic drinks for free, they could've given us fresh coconuts! Instead they were selling coconuts for $800 pesos each!! All inclusive option didn't include all the restaurants within the Grand Tulum hotel area which i didn't know, otherwise i could've booked in Luxury Akumal or Sian kan! Grand Tulum had better reviews online. Anyway..overall an average experience. Might look for othet hotel options next year. "

"Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent. "

"Had some issues with our room initially, staff was able to get us into a much better room the next day."

"it’s a clean, nice property. Lots of vegetation, really nice ! Bedrooms are very Spacious ! good size pool. and the Staff is super Nice."

"Having a cenote almost for ourself and included in the rental is amazing, it's also really pretty and quiet. The guardian is here 24/7 and was very nice, he tried to help us with disfonctionning lights in the pool. That's the part that was a bit disappointing, the equipments weren't of great quality and we only had cold water in the shower. But in general it's a really good place to stay if you have a car."