Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with free breakfast and a 24-hour fitness center

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Rooftop terrace
Property amenity
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
In-room safe, laptop workspace, blackout drapes, soundproofing

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet friendly
The current price is SAR 296
SAR 380 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 19 min walk - 1.7 km
  • Quinta Avenida - 5 min drive - 3.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.1 km
  • Playa del Carmen Main Beach - 10 min drive - 3.4 km
  • Xcaret Eco Theme Park - 10 min drive - 7.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Hotel near Playacar Golf Club
Located close to Centro Maya Shopping Center and Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen provides free full breakfast, a poolside bar, and a free grocery shopping service. Free in-room WiFi is available to all guests, along with a rooftop terrace and laundry facilities.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Express check-out, meeting rooms, and a water dispenser
  • Smoke-free premises, a TV in the lobby, and luggage storage
  • A reception hall, outdoor furniture, and a 24-hour front desk
  • Guest reviews speak highly of the overall value, helpful staff, and location
Room features
All 149 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Residence Inn by Marriott Playa del Carmen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Playa del Carmen?

Check-out is at noon.

Where is Residence Inn by Marriott Playa del Carmen located?

Located in Playacar, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

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Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 715 out of 1005 reviews
Rating 8 - Good. 172 out of 1005 reviews
Rating 6 - Okay. 54 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Great hotel to stay particularly is you have a Family and a Dog
Stayed 8 nights in Feb 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome very reasonable price great hotel
Stayed 14 nights in Feb 2025

8/10 Good

Luis Edwar Mejia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, clean
Stayed 5 nights in Mar 2025

10/10 Excellent

Brandon Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean and quiet. Perfect to just get away.
Stayed 7 nights in Mar 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, very clean and comfortable
Stayed 1 night in Jan 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with taxi or collectivo
Stayed 7 nights in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, our room was always clean an shiny (thank you Noemi) and all the experience in the hotel was wonderful. We will come back here for sure.
Stayed 6 nights in Mar 2025

8/10 Good

Daisy

Liked: Staff & service, amenities, property conditions & facilities
Great Hotel, good breakfast and amazing staff.
Stayed 6 nights in Dec 2024

8/10 Good

Claudia Consuelo Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast every morning!
Stayed 6 nights in Jan 2025

8/10 Good

veronica

Liked: Cleanliness, staff & service, amenities
Hotel was great. There was some issues with water leak, and the last night we didn’t have ac
Stayed 4 nights in Mar 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Al is ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Katerine

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrifc staff- wonderful room- needs more options for food inside the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities
Very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

YU HUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Nannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 7 nights in Dec 2024

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had basically an apartment for my room. I had 2 bedrooms, 2 bathrooms living room, Dining and kitchen 3 TVs. Wonderful
Stayed 1 night in Mar 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff easy and lots of parking Huge room like apartment Great free breakfast described as continental but included hot breakfast dishes inc scrambled eggs Good value very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Dhavalbhai Rameshbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and had a great amenities for our stay in Playa del carmen
Stayed 4 nights in Nov 2024

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

6/10 Okay

Jagadisha

Liked: Cleanliness, staff & service, amenities
The hotel staff was great, great breakfast and it’s pretty clean.The only problem we faced was shower was not good and lacks a door and water spills.
Stayed 7 nights in Dec 2024

10/10 Excellent

Osiris

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great loved two two bedrooms that was amazing for the family thank you
Stayed 2 nights in Nov 2024