Residence Inn by Marriott Playa del Carmen

3.5 star property
Unwind in style with sun loungers by the pool or explore nearby attractions like Centro Maya Shopping Center. Then return to your haven where a free grocery shopping service awaits.

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
In-room safe, laptop workspace, blackout drapes, soundproofing
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
Property amenity
Rooftop terrace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Pet friendly
The current price is SAR 258
SAR 345 total
includes taxes & fees
7 Mar - 8 Mar

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Room options

Available filters for rooms
Showing 5 of 5 rooms

Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 41.06 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 66.15 sq m
  • Golf view
  • Sleeps 6
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 50.67 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 41.37 sq m
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchen
  • 50.37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Playacar Golf Club - 19 min walk
  • Quinta Avenida - 5 min drive
  • Playa del Carmen Maritime Terminal - 5 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive

Restaurants

  • ‪Rosa Roja - ‬6 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪RIU Lupita Resort - ‬16 min walk
  • ‪Starbucks - ‬6 min drive

About this property

Residence Inn by Marriott Playa del Carmen

Hotel near Playacar Golf Club
Located close to Centro Maya Shopping Center and Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen provides free full breakfast, a poolside bar, and a free grocery shopping service. Free in-room WiFi is available to all guests, along with a rooftop terrace and laundry facilities.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Express check-out, 1 meeting room, and luggage storage
  • An elevator, multilingual staff, and wedding services
  • ATM/banking services, a 24-hour front desk, and a computer station
  • Guest reviews speak highly of the overall value, helpful staff, and location
Room features
All 149 rooms boast comforts such as wet bars and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the clean, comfortable rooms at the property.
More amenities include:
  • Free infant beds and free extra beds
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 poolside bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Free grocery shopping service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Braille signage
  • Elevator
  • Elevator door width (inches): 49
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Griddle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Wet bar

More

  • Connecting rooms available
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Residence Inn by Marriott Playa del Carmen pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 20 per pet, per night. Service animals are exempt from fees.

What time is check-in at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Playa del Carmen?

Check-out is at noon.

Where is Residence Inn by Marriott Playa del Carmen located?

Located in Playacar, this hotel is within 1 mi (2 km) of Centro Maya Shopping Center and Playacar Golf Club. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 3 mi (5 km).

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Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 993 reviews
Rating 8 - Good. 166 out of 993 reviews
Rating 6 - Okay. 55 out of 993 reviews
Rating 4 - Poor. 23 out of 993 reviews
Rating 2 - Terrible. 40 out of 993 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome very reasonable price great hotel
Stayed 14 nights in Feb 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy to get around with taxi or collectivo
Stayed 7 nights in Jan 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel, very clean and comfortable
Stayed 1 night in Jan 2025

8/10 Good

Claudia Consuelo Reyes

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the breakfast every morning!
Stayed 6 nights in Jan 2025

8/10 Good

Daisy

Liked: Staff & service, amenities, property conditions & facilities
Great Hotel, good breakfast and amazing staff.
Stayed 6 nights in Dec 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrifc staff- wonderful room- needs more options for food inside the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

YU HUA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is great!
Stayed 8 nights in Feb 2025

10/10 Excellent

Nannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 7 nights in Dec 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff easy and lots of parking Huge room like apartment Great free breakfast described as continental but included hot breakfast dishes inc scrambled eggs Good value very clean
Stayed 1 night in Jan 2025

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Dhavalbhai Rameshbhai

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and had a great amenities for our stay in Playa del carmen
Stayed 4 nights in Nov 2024

6/10 Okay

Jagadisha

Liked: Cleanliness, staff & service, amenities
The hotel staff was great, great breakfast and it’s pretty clean.The only problem we faced was shower was not good and lacks a door and water spills.
Stayed 7 nights in Dec 2024

8/10 Good

Maximiliano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Osiris

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, well taken care property. Clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe! Cameras everywhere and a safe box in the room, I found this relaxing knowing you can leave and find everything where you left it. Parking! Great breakfast with attentive staff for that matter and for anything else. New and fresh modern everything feels good and smells good always clean. Whoever runs this place knows what they are doing. The service approach and care you’d get there doesn’t fall short from 5 stars hotels. If you want a nice comfortable place quiet top quality of material used in building this place, Everything looks great and feels great, I highly recommend.
Stayed 5 nights in Feb 2025

8/10 Good

Roger Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could of been better but ok
Stayed 12 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served breakfast. Had a gym. Full kitchen in the room. Facilityto do laundry. All of the staff were fantastic. Only issue was the distance to 5th Ave, which was a 2 mile walk one way or $10 for a taxi. Overall a great place to stay. I would stay here again.
Stayed 14 nights in Jan 2025

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great loved two two bedrooms that was amazing for the family thank you
Stayed 2 nights in Nov 2024

6/10 Okay

Jason

Liked: Cleanliness
Hotel is a little far away from downtown and sometimes not easy to get transportation. Gym was fantastic. Roof is nice but pool is small. Rooms and amenities were just okay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rogelio Alarcón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice rooms. Good breakfast
Stayed 1 night in Sep 2024

8/10 Good

Raphaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel with parking garage available underground. Offering a gym, a rooftop pool and a laundry room on site which is ideal for families with kids. Front desk staff very friendly. Room was clean, roomy, well appointed and with really comfortable beds. However minor issues were not addressed over our 3 night stay despite being reported on the first day (eg no hairdryer, bathroom sink clogged). Overall we had an excellent experience.
Stayed 3 nights in Dec 2024

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property shows having a bar at pool but It was not open .
Stayed 6 nights in Dec 2024