Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
Terrace/patio
Aerial view
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 41 of 41 rooms

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Sofa bed - single
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Room (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.6 km
  • Riviera Maya Golf Club - 17 min walk - 1.5 km
  • Aktun Chen - 17 min walk - 1.5 km
  • Akumal Beach - 9 min drive - 5.7 km
  • Half Moon Bay - 15 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Yucatan - ‬15 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

Luxury all-inclusive property near Akumal Beach
Consider a stay at Bahia Principe Luxury Akumal - All Inclusive and take advantage of a free breakfast buffet, a golf course, and a nightclub. With a private beach, 2 beach bars, and beach massages, this property is the perfect place to soak up some sun. Indulge in reflexology, a body scrub, and a facial at Bahia Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like beach volleyball, sailing, and basketball. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Free bicycle rentals, 5 outdoor tennis courts, and an electric car charging station
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 758 individually furnished rooms boast comforts such as 24-hour room service and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 2 beach bars, 3 poolside bars, 8 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Riviera
  • Frutos del Mar
  • Arlequin
  • Dolce Vita
  • Rodizio Los Corales

Things to do

  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tour information
  • Bicycling
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Dining table
  • Free babysitting
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Nature reserve
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

Does Bahia Principe Luxury Akumal - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Bahia Principe Luxury Akumal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Akumal - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Luxury Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Luxury Akumal - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Bahia Principe Luxury Akumal - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Luxury Akumal - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach is 1.6 mi (2.6 km) away.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 724 out of 1335 reviews" "
Rating 8 - Good. 315 out of 1335 reviews" "
Rating 6 - Okay. 143 out of 1335 reviews" "
Rating 4 - Poor. 81 out of 1335 reviews" "
Rating 2 - Terrible. 72 out of 1335 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and grounds were very nice. It was all kept very clean. The service was ok. The food was hit and miss. It depended on where we ate. I could suggest that the staff be a bit quieter.
Stayed 6 nights in Dec 2024

8/10 Good

Derek

Stayed 7 nights in Nov 2024

10/10 Excellent

Domingas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They me me feel especial on my birthday and are extremely nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tomasz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, large property, had a wonderful time with my family
Stayed 10 nights in Dec 2024

4/10 Poor

Mohima

Stayed 7 nights in Nov 2024

10/10 Excellent

Regina del Carmen Glass, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Nov 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay over all. The staff were fantastic in every department. Everything was very clean. Any requests for additional service were readily met. Our only real criticism is the food. Many buffet items were not properly labelled or labelled at all. They did seem to be in the process of upgrading the label system as we were leaving though. In addition, we found that the food while fresh was often bland. And the desserts looked very pretty but also lacked any real flavour.
Stayed 10 nights in Nov 2024

2/10 Terrible

Faheem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast, and efficient. Staff were always friendly and accommodating. Food was delicious, and our room was spotless, quiet, and fully stocked with our favourite drinks.
Stayed 7 nights in Nov 2024

10/10 Excellent

Natasha Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at this resort is so friendly, the ocean front view stay was breathtaking.
Stayed 15 nights in Nov 2024

4/10 Poor

Derrick

Traveled with partner
Liked: Staff & service
The buffet was like Denny’s restaurant on welfare… location was nice. But not much outside of resort to do… not much to do inside resort either. For singles unless ur a partier.. staff was nice helpful where they could. But front staff didn’t know anything about booking restaurants answer was … go to app…. I’m not an app person… front staff should know about restaurants how to book them etc… we lost out on 11 nights trying to figure it out!!! What’s piss off onky restaurant worth while was French one small portions.. also when restaurants say strict pants for men they should enforce that… we baught pants for that and not one outta 3 enforced the pants policy another huge piss off… was really disappointed in food and staff lack of knowledge
Stayed 11 nights in Sep 2024

4/10 Poor

Brad.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff great family atmosphere beachs clean and well maintaned
Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher toni philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff good atmosphere great place to relax
Stayed 10 nights in Nov 2024

8/10 Good

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, food was good, and loved that with the luxury resorts we had access to all four resorts from Bahia Principe, which included dining! However rooms were outdated and AC didn’t work. Everything else we enjoyed!
Stayed 4 nights in Aug 2024

6/10 Okay

Joshua

Stayed 7 nights in Oct 2024

8/10 Good

Sharon, Red Deer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Pawel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal hotel the best vacation ever
Stayed 6 nights in Nov 2024

10/10 Excellent

Melissa Diaz

Stayed 6 nights in Oct 2024

6/10 Okay

DENISE, Glenmont

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The infinity pool was amazing. Staffers were polite. We had access to the other properties and restaurants, which was nice, but booking was entirely too difficult, and the Brazilian restaurant was not available a single night of our stay, and this was echoed by many other guest we met. The property needs a lot of updating. I’m not quite sure what was luxury about it in comparison to the other resorts.
Stayed 4 nights in Nov 2024

4/10 Poor

Brady

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were overcharged at every opportunity from sanitation, to the shows and the spa. Our first room was bad, AC, refrigerator and toilet not working at all, so we had to pay to get a working room (over$500USD). Some of the staff were very friendly while others should not be in the service industry if they hate people that much. The reservation requiring restaurants were hit or miss, overall the food was OK. However there is no food at the pools AT ALL. I can understand this is to keep animals away and the pool areas clean, but this also creates a huge problem of the only available food at lunch time running out and having very long lines for what little food is available. Last the area was very secluded and getting anywhere in a taxi was very expensive. The Hacienda area for shopping was just 30 vendors all selling exactly the same stuff at super inflated price, like over $60usd for a bad pair of shorts (not worth it at all) but it's $50 one way to playa in a taxi to go shopping so they know they can charge you whatever they want. Overall we will not be returning to this resort or hotel chain. I have stayed at many other resorts and feel food, prices, and hospitality are better elsewhere.

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, the food at the restaurants was delicious!! Great service from everyone we came in contact.
Stayed 7 nights in Nov 2024

8/10 Good

Sandra

Stayed 5 nights in Oct 2024