Bahia Principe Luxury Akumal - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
Aerial view
Aerial view
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Bar
  • Breakfast included
  • All inclusive
  • Room service

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 41 of 41 rooms

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Premium)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Room (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite (Deluxe Swim Up)

Highlights

Furnished balcony
Individually furnished
Private plunge pool
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Ceiling fan
Blackout drapes/curtains
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Room (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe-Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Adults Only)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Room (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe)

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Dining table
TV
Blackout drapes/curtains
Ceiling fan
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760

What's nearby

  • Dolphinaris Tulum - 6 min walk
  • Riviera Maya Golf Club - 17 min walk
  • Akumal Beach - 9 min drive
  • Yal-ku Lagoon - 11 min drive
  • Half Moon Bay - 15 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Yucatan - ‬15 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

Luxury all-inclusive property near Akumal Beach
Consider a stay at Bahia Principe Luxury Akumal - All Inclusive and take advantage of a free breakfast buffet, a golf course, and a nightclub. With a private beach, 2 beach bars, and beach massages, this property is the perfect place to soak up some sun. Indulge in a body treatment, hydrotherapy, and reflexology at Bahia Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy the gym, as well as activities like basketball, volleyball, and kayaking. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Free bicycle rentals, 5 outdoor tennis courts, and an electric car charging station
  • Express check-out, express check-in, and supervised childcare (surcharge)
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 758 individually furnished rooms boast comforts such as 24-hour room service and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with jetted tubs and rainfall showers
  • TVs with satellite channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 2 beach bars, 3 poolside bars, 8 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Riviera
  • Frutos del Mar
  • Arlequin
  • Dolce Vita
  • Rodizio Los Corales

Things to do

  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle tour information
  • Bicycling
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Kayaking
  • Motorized watercraft
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Dining table
  • Free babysitting
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare (surcharge)
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Nature reserve
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • This property does not have elevators

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Frequently asked questions

Does Bahia Principe Luxury Akumal - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Bahia Principe Luxury Akumal - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bahia Principe Luxury Akumal - All Inclusive?

Self parking is free at this property.

What time is check-in at Bahia Principe Luxury Akumal - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Bahia Principe Luxury Akumal - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Bahia Principe Luxury Akumal - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Bahia Principe Luxury Akumal - All Inclusive located?

Nestled on the beach, this Akumal property is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach is 1.6 mi (2.6 km) away.

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 721 out of 1312 reviews" "
Rating 8 - Good. 311 out of 1312 reviews" "
Rating 6 - Okay. 136 out of 1312 reviews" "
Rating 4 - Poor. 76 out of 1312 reviews" "
Rating 2 - Terrible. 68 out of 1312 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food options was incredible. Beautifully presented & delicious. The staff was very attentive. There was shows, games & activities going on all the time. Our phone didn’t work in our room.
Stayed 4 nights in Jan 2025

8/10 Good

Deborah

Liked: Staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Felipe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing, staff were top tier
Stayed 4 nights in Dec 2024

8/10 Good

janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious grounds and exceptional grounds keeping
Stayed 9 nights in Jan 2025

10/10 Excellent

Jonnathan

Liked: Staff & service, property conditions & facilities
Overall great service just a couple of issues with our room but everything was taking care of as soon as we reported
Stayed 5 nights in Dec 2024

10/10 Excellent

Umesh Jaikrishna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family vacation!
Stayed 4 nights in Dec 2024

8/10 Good

Normand

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Did 2 excursions on our trip Cazumel and the Pyramid.
Stayed 13 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Brenda Lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. I much enjoyed staying there. It was a beautiful resort and having the option.I've been able to use all three resorts was excellent.The staff was outstanding
Stayed 7 nights in Nov 2024

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very clean and the staff worked really hard to make our stay a good one. Rooms are a bit dated and need some repairs, but it was not an issue for us. Loved our vacation
Stayed 16 nights in Dec 2024

4/10 Poor

Yogesh

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Property did not honor booking credit. Limited food options after 10:30. Room service doesn’t pick up phone ( 3 days in row) after 11pm despite advertising 24/7, no customization on room service menu. Callous supervisor (Luis). No affect of complaint. Premium wine which was basically everything at restaurant other than house wine. All restaurants were solidly booked and had no choice on which one you wanted to go to
Stayed 5 nights in Dec 2024

10/10 Excellent

Bryce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
went for our honeymoon and we had the best time! amazing staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the full facility of the property staying in Akumal and definitely enjoyed. The pools however are nicer at Tulum and more active. More beach in Akumal and have Bar 66 right on the beach. Biggest thing to know is that you must sign in and check in the 1st day you can and reserve reservations for ala carte dinners. We had 9-930 dinners a couple nights because we held off booking for 2 days hoping another restaurant would open. We saw many people arrive not having reservations therefore they were left to the buffet every day. There was next to no chance of changing/moving a reservation while there unless maybe a table of 2 and then very lucky. The Restaurants some were a 10 and some were a 5. Depending on what you ordered.
Stayed 6 nights in Dec 2024

10/10 Excellent

vitaliy, southampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Dec 2024

10/10 Excellent

Khammany

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty. Right by the beach.
Stayed 7 nights in Dec 2024

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and grounds were very nice. It was all kept very clean. The service was ok. The food was hit and miss. It depended on where we ate. I could suggest that the staff be a bit quieter.
Stayed 6 nights in Dec 2024

10/10 Excellent

Beth

Stayed 6 nights in Dec 2024

8/10 Good

Derek

Stayed 7 nights in Nov 2024

10/10 Excellent

Ashley

Stayed 3 nights in Nov 2024

10/10 Excellent

Domingas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They me me feel especial on my birthday and are extremely nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel J.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tomasz

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, large property, had a wonderful time with my family
Stayed 10 nights in Dec 2024

4/10 Poor

Mohima

Stayed 7 nights in Nov 2024

10/10 Excellent

Regina del Carmen Glass, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Nov 2024