Dreams Tulum Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

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Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Exterior
Preferred Club Junior Suite Ocean Front Double | Down comforters, in-room safe, individually decorated
Outdoor wedding area
2 outdoor pools, pool umbrellas, sun loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • All inclusive
The current price is SAR 1,720
SAR 1,720 total
includes taxes & fees
18 Mar - 19 Mar

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Room options

Available filters for rooms
Showing 26 of 26 rooms

Preferred Club Hacienda Presidencial Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 181 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Preferred Club Deluxe Swimout Adult Garden Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

Deluxe Junior Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Preferred Club Junior Suite Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Hacienda Preferred Club Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite Garden View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

Preferred Club Deluxe Swimout Adult Garden King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Garden View King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean View Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Swimout Garden Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean View Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Honeymoon Suite Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Family Suite, Garden View (Deluxe)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Preferred Club Deluxe Swimout Garden King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Garden View Double

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Adult Garden View King

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Room of the House Offer

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

About the neighborhood

Map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 19 min walk - 1.6 km
  • Cenote Manatí - 4 min drive - 2.7 km
  • Xel-Há Park - 8 min drive - 9.5 km
  • Tulum Mayan Ruins - 10 min drive - 9.8 km
  • Gran Cenote - 11 min drive - 13.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪Zona Arqueológica de Tulum - ‬11 min drive
  • ‪Mulut Jach Ki - ‬6 min drive
  • ‪Templo Dios del Viento - ‬10 min drive
  • ‪World Cafe - ‬7 min walk
  • ‪La Fiesta Mexicana - ‬7 min drive

About this property

Dreams Tulum Resort & Spa - All Inclusive

Luxury all-inclusive property near Tulum National Park
Located close to LabnaHa Ecopark Adventures, Dreams Tulum Resort & Spa - All Inclusive provides a free breakfast buffet, an adjacent golf course, and an attached winery. This property is a great place to bask in the sun with a private beach, free beach cabanas, and beach massages. Treat yourself to a facial, a hot stone massage, or aromatherapy at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and French cuisine. Enjoy the health club, as well as activities like scuba diving, beach yoga, and volleyball. Free in-room WiFi is available to all guests, along with a nightclub and a swim-up bar.
Other perks at this property include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • An outdoor tennis court, babysitting (surcharge), and concierge services
  • Massage treatment rooms, tour/ticket assistance, and beach umbrellas
  • Guest reviews say great things about the helpful staff
Room features
All 432 individually furnished rooms boast comforts such as 24-hour room service and free international calls, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds, and free extra beds
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, LED light bulbs, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:30 AM
  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Volleyball
  • Winery attached

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (5460 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture & ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Frequently asked questions

Does Dreams Tulum Resort & Spa - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Dreams Tulum Resort & Spa - All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Dreams Tulum Resort & Spa - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Dreams Tulum Resort & Spa - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Dreams Tulum Resort & Spa - All Inclusive?

Check-out is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at Dreams Tulum Resort & Spa - All Inclusive?

Yes, the property is all-inclusive. Activities include yoga classes.

Where is Dreams Tulum Resort & Spa - All Inclusive located?

Located in Tulum, this beachfront property is next to a golf course and within 3 mi (5 km) of Tulum National Park and LabnaHa Ecopark Adventures. Xel-Há Park and Tulum Mayan Ruins are also within 6 mi (10 km).

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Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 415 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 171 out of 1001 reviews
Rating 4 - Poor. 101 out of 1001 reviews
Rating 2 - Terrible. 103 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great with plenty to do. The staff was very kind and food was good with many options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at this resort! Food was incredible pool and beach areas were awesome plenty of seats if you get there by 10:00! We used amstar for all our excursions and it was great having them right on the resort for questions and confirmations! Activities were fun and unique! Only thing I would say is I wish there was more seating near sugar bar for after dinner drinks!
Stayed 6 nights in Feb 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort with excellent food.
Stayed 6 nights in Nov 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location. Incredibly helpful staff. Beautiful rooms, beaches and facilities.
Stayed 6 nights in Dec 2024

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility was amazing. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 4 nights in Nov 2024

6/10 Okay

Jesse

Disliked: Cleanliness, amenities, property conditions & facilities
I will not be returning to this experience again. The country was amazing, but not the resort if you’re looking for a low budget experience this might be the right one for you but not for the price point that I paid for.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ernie M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They kept you well informed of all our activities unbelievable staff
Stayed 4 nights in Jan 2025

8/10 Good

Bharti

Liked: Amenities, property conditions & facilities
beautiful resort
Stayed 3 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent assistance on any topic. Staff made our stay so easy and fun. Pool area could use another lunch options
Stayed 10 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice!! But the food could’ve been better..
Stayed 5 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dated but clean. Wait time at French restaurant was unacceptable especially for the meal you received, very average. Needs an adult only pool. Paid for adult suite, but rooms next to me had kids, why did I pay for this upgrade? Entertainment was good. Staff was friendly and attentive.
Stayed 7 nights in Feb 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive venue! The staff was always very helpful and considerate. Dining options were great and the outdoor atmosphere (pools/beach) were easily accessible and beautiful!
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful place, the beach it’s amazing, facilities are refurbished and looks really nice, all the staff is so kind and helpful, pool is really cool. It’s a amazing place to spend great time with family or couple. The only opp to me are the drinks in the pool bars, taste is like the same no matter what you ask. Not the best ones.
Stayed 3 nights in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to visit, staff was awesome
Stayed 4 nights in Sep 2024

10/10 Excellent

Hemanth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Dec 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Did not like meal/drink options, prefer option upgrade alcohol and food options
Stayed 5 nights in Jan 2025

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited dining options and lines to the restaurants to be improved.
Stayed 6 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience, people were cordial and attentive. Edgar who served us at the seaside grill was extremely friendly and attentive to all the details that made us feel at home. He is someone who has class and cares about the people that visit the resort
Stayed 9 nights in Dec 2024

2/10 Terrible

Emelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Transportation was incredibly overpriced. Concierge staff was so rude.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leif C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made the trip. Great resort as well.
Stayed 5 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Aug 2024

6/10 Okay

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was great. The staff was amazing, especially the restaurant servers and those ar the pool and the beach. My only complaint is the restaurant reservation system or lack there of. You are unable to make reservations and sometimes they have multiple restaurants closed at the same time. It ends up being a mad dash with everyone trying to a place to eat. Unless you want to eat at the buffet (and I didn’t pay that amount of money to eat at the buffet every night) you may have to wait up to 2 hours. I felt sorry for the excellent staff, who had to deal with all of the frustrated hungry people. If I was in charge of that operation, I would put everything online so that as soon you’ve arranged and paid for your vacation, you are given access to a reservation page. It would alleviate the frustrion for the vacationers and be much more fair to the staff.
Stayed 7 nights in Feb 2025