Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
11 restaurants, Mexican cuisine
Private beach, white sand, sun loungers, beach umbrellas
Bar (on property)
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 35 of 35 rooms

Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Triple Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Selection Junior Suite Rooftop with Private Pool

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Sofa bed
Blackout drapes/curtains
Shower/tub combination
  • 36.9 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Selection Suite Beachside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe With View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Room Deluxe With View

  • Sleeps 1
  • 1 Twin Bed(s)

Room Deluxe With View

  • Sleeps 2
  • 1 Full Bed(s)

Room Deluxe With View

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Junior With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 1
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Premium With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 7 min drive - 7.9 km
  • Akumal Beach - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 14 min drive - 13.2 km
  • Half Moon Bay - 16 min drive - 12.2 km
  • Xel-Há Park - 17 min drive - 20.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Upscale all-inclusive property renovated in 2023 and located near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley, and 2 swim-up bars. With a private beach, a beach bar, and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a body wrap, hydrotherapy, or a body scrub at Zentropia, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 11 on-site restaurants. The gym offers fitness classes and yoga classes; other things to do include basketball, windsurfing, and beach volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, express check-in, and babysitting (surcharge)
  • Luggage storage, a gift shop, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 252 rooms offer comforts such as furnished balconies and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 restaurants
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • Portofino
  • Sumptuori

Things to do

  • 5 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's club
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 buildings
  • 2 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Lifeguards
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Facilities fee: USD 2 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

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Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1007 reviews
Rating 8 - Good. 300 out of 1007 reviews
Rating 6 - Okay. 130 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - friendly staff, clean resort, lots of options for food and drinks and no long lines. The beach and pool were nice as well.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property.
Stayed 8 nights in Dec 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, good food, friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Andrea DJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was absolutely wonderful! The rooms are beautiful! The pools were exceptional and the food was amazing. Looking forward to coming back!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
This property is incredible
Stayed 7 nights in Feb 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation.
Stayed 6 nights in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-amazing beach -very helpful and friendly staff -many good food choices -Family Selection was awesome -would go back in a heartbeat
Stayed 7 nights in Mar 2025

10/10 Excellent

Keri Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only thing that needs improvement is the nightly entertainment
Stayed 6 nights in Mar 2025

10/10 Excellent

dian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Been there 5 times now and will go again
Stayed 7 nights in Feb 2025

10/10 Excellent

Triamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience
Stayed 3 nights in Mar 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort !!
Stayed 9 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 22 people and the resort did an amazing job at accommodating such a large group. Special shout out to our butler Abraham for taking such great care of us. I would highly recommend this resort.
Stayed 7 nights in Mar 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Meeting Christian, an amazing bartender/mixologist at Churchill’s, was a highlight of our trip! He’s a great guy and makes amazing cocktails. It was so fun to see him create!
Stayed 7 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at The Grand Palladium Kantenah Resort! Check-in was seamless, and the staff was incredibly friendly and helpful. The entire resort, including the rooms, was spotless and well-maintained. The food was delicious, and the restaurants offered fantastic dining experiences. The servers and bartenders were attentive and provided excellent service. The beaches were beautiful and well-kept. We would absolutely stay here again!
Stayed 6 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Mar 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Family selection we were pampered and treated like family. The areas were well kept. Attention to kids activities were very important to us. Our kids 7,5 loved it. They could have a little more activities during the evening. Property was clean and food was good. You did not go thirsty either.
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. Had the opportunity to stay in a swim up beachside room FS which was great. Service from Emmanuel and Luis our butlers was more than top notch. We are already looking forward to next years trip!
Stayed 8 nights in Feb 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in the family selection. Staff is great butler service was a plus. Would recommend to family’s with children
Stayed 9 nights in Feb 2025

8/10 Good

Emily

Liked: Amenities
I loved the environment and being a little bit in the jungle, but was unprepared for how much walking I would do just getting from my room to the lobby or pool a few times a day. Bring good walking shoes!
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good foods , drinks and nice place to relax.
Stayed 6 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing in making our stay a great experience. Our butler Abraham was exceptionally.
Stayed 5 nights in Dec 2024

8/10 Good

Shaylene

Gorgeous property. Room was very clean. Beach was rocky in areas. Nightly entertainment needs improvement. Buffet was good, however could use some more variety.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice The beach was so clean and pretty Great service everywhere
Stayed 8 nights in Nov 2024

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for hospitality, we had such a great time
Stayed 4 nights in Nov 2024