6/10 Okay
Janice
Traveled with family and small children
20 December 2024
Disliked: Staff & service
Came for a wedding. Was shocked at how subpar this resort was for the money it cost, and star rating it has.
The food at the buffet was literally the exact same every day, every meal. On top of that, it wasn’t good, and was never hot either.
The staff are mostly very unfriendly.
The grounds/activities/pools were very average, nothing great.
Someone came to “clean” our room every day, but the only thing they did was make beds (which is the least necessary cleaning service we needed). Our counters didn’t get wiped/cleaned once during our one week stay, and ended up with a bunch of bugs attracted to the drink rings left on them.
The entertainment was practically non-existent.
The only one good thing we have to say about this resort is that the kids club was great. Lots of staff, and did lots of great activities with the kids throughout the day.
Overall, we felt very ripped off for what we paid. We paid almost half the price to go to Grand Sirenis next door, and even though it is only a 4 star, it looks and feels far more like a 5 star than Palladium. Food, staff, grounds, activities, entertainment, housekeeping -all of it is exponentially better at GS, and way more on offer too.
Would never recommend Grand Palladium to anyone.
Janice
Stayed 6 nights in Nov 2024