Grand Palladium Kantenah Resort & Spa All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium Kantenah Resort & Spa All Inclusive

Aerial view
Private beach, white sand, sun loungers, beach umbrellas
Private beach, white sand, sun loungers, beach umbrellas
Lobby
32-inch flat-screen TV with cable channels, TV, iPod dock

Reviews

8.0 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Room service
  • Hot Tub
  • Pool
  • Breakfast included

Room options

Available filters for rooms
Showing 35 of 35 rooms

Deluxe Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Rainfall showerhead
Bathrobes
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Deluxe Triple Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 36.9 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Selection Junior Suite Rooftop with Private Pool

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Sigle use Garden View

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed
Rainfall showerhead
  • 36.9 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Family Selection Suite Beachside

Highlights

Furnished balcony
Private hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed - double
  • 103 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Selection Junior Suite Swim-up

Highlights

Furnished balcony
Private pool
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Family Selection Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2023
Blackout drapes/curtains
Sofa bed - double
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room Deluxe With View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Room Deluxe With View

  • Sleeps 1
  • 1 Twin Bed(s)

Room Deluxe With View

  • Sleeps 2
  • 1 Full Bed(s)

Room Deluxe With View

  • Sleeps 4
  • 2 Full Bed(s)

Room Deluxe With View

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 2
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Junior With Garden View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Master With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Master With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 1
  • 1 King Bed(s) OR 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Junior With Garden View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 1
  • 2 Full Bed(s) OR 1 King Bed(s)

Suite Premium With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Suite Premium With Pool View

  • Sleeps 4
  • 2 Full Bed(s)

Suite Luxury With Pool View

  • Sleeps 3
  • 2 Full Bed(s)

Similar properties

About the neighborhood

Map
Carretera Chetumal, Puerto Juarez KM 256-100, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 7 min drive - 7.9 km
  • Akumal Beach - 10 min drive - 11.1 km
  • Yal-ku Lagoon - 14 min drive - 13.2 km
  • Half Moon Bay - 16 min drive - 12.2 km
  • Xel-Há Park - 17 min drive - 20.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Guacamayas Bar - ‬5 min drive
  • ‪Mezcal Lobby Bar - ‬8 min drive
  • ‪Beach Bbq - ‬5 min drive
  • ‪Lobby Bar White Sand - ‬6 min walk

About this property

Grand Palladium Kantenah Resort & Spa All Inclusive

Upscale all-inclusive property refurbished in 2023 and located near Puerto Aventuras Marina
Located close to Akumal Beach, Grand Palladium Kantenah Resort & Spa All Inclusive provides a free breakfast buffet, a bowling alley, and 2 swim-up bars. With a private beach, a beach bar, and beach massages, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, a body scrub, or a manicure/pedicure at Zentropia, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 11 on-site restaurants. The gym offers Pilates classes and yoga classes; other things to do include boat tours, basketball, and archery. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks include:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, express check-in, and babysitting (surcharge)
  • Luggage storage, a banquet hall, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 252 rooms offer comforts such as furnished balconies and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and rainfall showers
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Language
Water fitness

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 11 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Adelita
  • El Dorado
  • Sumptuori
  • Portofino

Things to do

  • 6 outdoor pools
  • 5 hot tubs
  • Fitness classes
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's club
  • Children's games
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas
  • Games
  • Renovated entire property - December 2023

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Facilities fee: USD 35 per person, per day and includes use of: sauna; hot tub

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium Kantenah Solidaridad
Grand Palladium Kantenah Resort All Inclusive
Kantenah Grand Palladium
Grand Palladium Kantenah
Grand Palladium Kantenah All Inclusive
Grand Palladium Kantenah Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium Kantenah Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Grand Palladium Kantenah Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium Kantenah Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium Kantenah Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium Kantenah Resort & Spa All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium Kantenah Resort & Spa All Inclusive located?

This Kantenah property is on the beach, 6.6 mi (10.6 km) from Puerto Aventuras Marina, and within 16 mi (25 km) of Akumal Beach and Xel-Há Park.

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Grand Palladium Kantenah Resort & Spa All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 436 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 130 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 64 out of 1002 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beaches, good food, friendly staff
Stayed 7 nights in Feb 2025

10/10 Excellent

Dmitriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacation.
Stayed 6 nights in Feb 2025

10/10 Excellent

dian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place Been there 5 times now and will go again
Stayed 7 nights in Feb 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort !!
Stayed 9 nights in Jan 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in the family selection. Staff is great butler service was a plus. Would recommend to family’s with children
Stayed 9 nights in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. Had the opportunity to stay in a swim up beachside room FS which was great. Service from Emmanuel and Luis our butlers was more than top notch. We are already looking forward to next years trip!
Stayed 8 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing in making our stay a great experience. Our butler Abraham was exceptionally.
Stayed 5 nights in Dec 2024

8/10 Good

Shaylene

Gorgeous property. Room was very clean. Beach was rocky in areas. Nightly entertainment needs improvement. Buffet was good, however could use some more variety.
Stayed 7 nights in Jan 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super nice The beach was so clean and pretty Great service everywhere
Stayed 8 nights in Nov 2024

10/10 Excellent

Saulius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for hospitality, we had such a great time
Stayed 4 nights in Nov 2024

10/10 Excellent

Vaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach, good food. Nice resort. The only thing - they need background music in main Kantanah lobby
Stayed 5 nights in Nov 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape are so beautifull. I don't like the long lines to the buffets, didn't fix the problems inside the room, evening time bad trolley transport.
Stayed 4 nights in Jan 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty great resort with plenty to do as well as many different dining options
Stayed 4 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this resort and will consider going back. The food can be hit or miss but we were always able to find something we enjoyed.
Stayed 7 nights in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roof top suite with plunge pool was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in a resort In Mexico and i loved it. I Will definitely stay here again, I stayed at the swim up room and that room was right outside the beach. I recommend this place
Stayed 4 nights in Sep 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Waiting for golf carts was not very convenient. Took 3 days to get face cloths. Issues with arm bands not working. Pool and pool bar closes too early. Inconvenient always needing reservations for the restaurants. Property was clean and semi updated.
Stayed 9 nights in Dec 2024

10/10 Excellent

edwin

Liked: Cleanliness, staff & service
Property is quite impressive, though they are doing construction in a different location from where I’m staying I would highly recommend this place for Vacation.
Stayed 6 nights in Aug 2024

10/10 Excellent

Brooke

Liked: Staff & service, property conditions & facilities
It was difficult to know what was included in our package. We travelled with a group who each booked individually and we didn’t all have access to the same areas and services. wood be easier if all guests were treated equally
Stayed 7 nights in Dec 2024

2/10 Terrible

Roberto c

Disliked: Cleanliness, staff & service, property conditions & facilities
Service was horrible Had to speak to managers multiple times for the amount of money paid it wasn’t worth it We had sheets that were dirty same with towels and blanket
Stayed 6 nights in Nov 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying here. The beach was cleaner than I have ever seen it! Unfortunately we did get some bad weather due to the tail end of the storm, but it was still an excellent time. Lots to do, and perfect for kids! The new rooms at Kantenah were great. Although we booked a king room and were put in a room with 2 doubles, but we made jt work.
Stayed 7 nights in Oct 2024

10/10 Excellent

Andre Gutierrez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time ! Can’t wait to be back !
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Grand Palladium Kantenah! The staff is incredible. The food was great, rooms were very clean, great beach. We brought our kids and stayed in the family selection. Couldn’t think of a more ideal set up. Special shoutout to Erick and Emmanuel
Stayed 3 nights in Oct 2024

10/10 Excellent

Cytionna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, kid friendly environment. We absolutely loved seeing all the animals roaming around. Fernanda, the server at the colonial lobby bar was the best!! She was so friendly and took the time to get to know my children. I also want to say Jose, the server at the Nest, provided us with top notch service. These 2 people made our trip extra special!! We would definitely recommend this resort and would love the opportunity to revisit!
Stayed 6 nights in Oct 2024