Find all hotels by Viceroy Hotel Group in Xpu-Ha from SAR 2,698

"Staff are amazing, rooms are clean and fully stocked! Ample choices for places to eat! All around an amazing experience! "

"One of the best resorts we have been to in Mexico. Loved that we didn’t have to make reservations at the restaurants. Food was good and the service was excellent!"

"This has to be the cleanest resort i have ever stayed in. They are always cleaning the rooms, dining area's, loby, hallways. I would recommend this resort to everyone. "

"Many pools, great beach front, several restaurants to choose from keeps the food assortment unique"

"I reviewed some of the reviews prior to traveling. Do not take the negative reviews with much weight. I wholeheartedly would give this resort a 5/5. The place was beautiful (yes, a little dated, but beautiful). The staff were so welcoming, funny, kind, consistent, and absolute professionals. The resort's pools were absolutely overwhelming. They were the biggest pools that I have ever seen in my life. The animals and nature were also amazing. I have never seen some of the animals. There were coatis everywhere! They were so cute. The location was convenient to Downtown Playa Del Carmen. There was a resort shuttle for 10 dollars round trip per person; the shuttle was great! A note of caution! Book a taxi from the airport PRIOR to getting to Mexico. The taxi experience is frustrating when you do it the day of. Never, ever, pay the first price they tell you. We paid 220 for two people to get to and from the resort. You can likely find cheaper. All of the critics seem to be not down to earth. This is an affordable and welcoming resort. You get what you pay for with respect to fancy food. The food was what you would expect for an affordable resort. It was good, but nothing I would rave about. There is only one criticism that I do agree with. I think the reservations for the restaurants fill up wayyyy too quickly. Make sure to book a reservation as soon as you check in. Plan your dinner times out to be conveinant for your plans. Otherwise you will not get a reservation. <3"

"Good quality was good, drinks were good but room service food quality wasn’t the best and that’s not included in all inclusive package. Less cabanas and more chair around the pool would have been nice. Perfect location for walking downtown. "

"The resort was amazing! The staff is so friendly and helpful, they made the experience very welcoming. TRS is very walkable, you can reach many delicious dining options and the beach is just a stones throw away! ( depending on your villa location ) one of our favorite places to eat was capricho. ( don’t miss out on the Sunday only Mexican dinner ) We had a blast every day there were interactive activities at the Helios Infinity pool. Don’t hesitate to ask your butlers for anything they are extremely accommodating and were eager to make our stay one to remember! "

"GREAT"

"Great for families with young kids. Rooms with Murphy beds were fantastic. Good dining options, very well kept property. Friendly staff. Would definitely recommend"