Find Resorts & Hotels with Spas in Xpu-Ha

"The area is great, but the food at the buffets could be better. The staff doesn’t speak English."

"Beach was beautiful food was alright was either a hit or miss. Staff was very helpful. Everyone was very professional, kind, and helpful. I will say the no elevators with heavy baggage was a big frustrating but the views def make up for it. "

"I love the variety of activities for the kids. I did not like that I booked the Tropical and was put in the Caribe. I booked the Tropical because we stayed at the Caribe last time and I wanted something different. I may be wrong but I believe we were only allowed the al a carte restaurants at the Caribe. I would have like to have tried some of the others at the Colonial or Tropical. However, my number one complaint about the resort is how late the shows are. There are two theaters and it would...

"8 night stay for 7 people with 3 rooms. Ibooked for the Colonial but we were moved to the Beach without notification. Room and dining were as we expected. 1 room had a toilet back up spilling black water onto the floor. We should have asked for a room change then but they cleaned it and laundered anything we needed.Then same room begun to have leak in the ceiling so they had to change rooms on our last night. Still would go back."

"Booked at Beach then upgraded to the adult only. Awesome!!"

"Our vacation at Barcelo Maya Palace was wonderful! Service was great, food was good, and the resort was clean. We will definitely return to this resort again. "

"The property was beautiful, modern, super clean and I love the convenience of visiting neighboring properties, however, the staff are not the most accommodating, you must have a reservation for dinner reservations and if you are a minute late they will cancel your reservation which happened to us and the restaurant was pretty empty, that’s ridiculous also, the snack and food options after hours are very minimal and unfavorable, not very accommodating for those arriving after 6pm. "

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