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"Property was good, staff above average but even with Premium it was difficult getting reservations in the nice restaurants at normal times."

"Booked at Beach then upgraded to the adult only. Awesome!!"

"Only issue was small items went missing from our room and our families room until we complained at the desk and left the do not disturb sign out. This is the reason for 3 stars on the staff even though it was likely one employee out of hundreds. The staff was otherwise extremely helpful and kind! Property is beautiful and massive and the food was delicious. Make sure to reserve your dinners upon check in as they book up quickly!"

"The property was stunning. Partially in the jungle with a beautiful path to the beach. Tons of dining and entertainment options within a couple minute walk. Staff is extremely attentive and helpful. Couldn't be happier and definitely going back"

"Great property for families. Variety of food options, great pools, awesome gym."

"I love the variety of activities for the kids. I did not like that I booked the Tropical and was put in the Caribe. I booked the Tropical because we stayed at the Caribe last time and I wanted something different. I may be wrong but I believe we were only allowed the al a carte restaurants at the Caribe. I would have like to have tried some of the others at the Colonial or Tropical. However, my number one complaint about the resort is how late the shows are. There are two theaters and it would...

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"Very good"