Find Hotel with a Concierge in Riviera Maya

"This is truly an amazing property and worth the money. The rooms were nice and clean. The food was top notch at all restaurants, especially the a la carte. We only visited Xplor park which was a lot of fun. My only reasons for not giving 5 starts in all categories were due to the following: 1. As noted in many reviews, the staff push you to attend a presentation for the expanded area of the hotel. This is actually a sales tactic for a membership (which you may or may not be interested in). Though they promise a 90 minute presentation in exchange for a $200 credit, it ended up being over 3 hours between the breakfast with the sales staff then further meetings with managers etc. etc. They need to be more honest up front about the time commitment. Fortunately, the $200 credit is paid at the end which we used at the spa with no issues. 2. We had a garden suite room. It was a ground level floor very close to where people walk to and from the restaurants or the pool. It becomes very loud at night as the room was not very sound proof. To avoid these issues, upgrade your room so you get a higher level, and avoid the sales presentation (unless you feel 3 1/2 hours of your time is worth $200USD). Overall, I will definitely come back in the future."

"Very nice resort."

"Great place "

"This is a beautiful resort with a perfect blend of luxury and tranquility. A great choice for those seeking a peaceful escape with a touch of charm."

"We had a great stay! 👍"

"We stayed at this hotel third time for the last 5 years and everything is perfect: big variety in food, very helpful staff, Nice beach, a lot of swimming pools on the territory. If you booking this property through the Expedia you’ll get vip access to all hotels and restaurants and beaches."

"Peaceful"

"The property is clean and well laid out. Loved the walking paths. The staff were amazing. I really like the butler that was staffed at each building to assist you with any request "

"Everyone was so nice and helpful. Beautiful place. The concierge for our building, pool, and beach were all so sweet and helpful"