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Conrad Tulum Riviera Maya

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for Conrad Tulum Riviera Maya

3 outdoor pools, pool umbrellas, sun loungers
2 bars/lounges, 3 beach bars, swim-up bar, poolside bar
Lobby
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
The current price is SAR 1,849
SAR 2,537 total
includes taxes & fees
24 Mar - 25 Mar

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Suite, 2 Bedrooms

View from room

Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ocean View Suite with King Bed

View from room

Ocean View Suite with King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View

View from room

Room, 2 Queen Beds, View

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Ocean View (Ceiba)

View from room

Room, 2 Queen Beds, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tropical View Suite with King Bed

65-inch flat-screen TV with satellite channels, TV, pay movies

Tropical View Suite with King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 99 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Guestroom with King Bed

View from room

Ocean View Guestroom with King Bed

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Guestroom w/ 2 Queen Beds

View from room

Partial Ocean View Guestroom w/ 2 Queen Beds

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 47 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Tropical View Guestroom with 2 Queen Beds

View from room

Tropical View Guestroom with 2 Queen Beds

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (Ceiba)

View from room

Room, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Guestroom with King Bed

View from room

Tropical View Guestroom with King Bed

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 47 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View (Ceiba)

Room, 1 King Bed, Partial Ocean View (Ceiba) | Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Partial Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Guestroom with 2 Queen Beds

View from room

Ocean View Guestroom with 2 Queen Beds

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Ocean View (Ceiba)

View from room

Suite, 1 King Bed, Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View (Ceiba)

View from room

Room, 2 Queen Beds, Partial Ocean View (Ceiba)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Ocean View (Governors Suite)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (Governors Suite)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Dining table
  • 145 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Partial Ocean View Guestroom with King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Partial Ocean View Guestroom with King Bed

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • 47 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living area | 65-inch flat-screen TV with satellite channels, TV, pay movies

Presidential Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
Refrigerator
  • 186 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ceiba Tropical View)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (Ceiba Tropical View)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Pillowtop bed
Separate bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Sports facility

Hilton Tulum Riviera Maya All-Inclusive Resort

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
8.4 out of 10, Very Good, 1,703 reviews
The price is SAR 1,472
SAR 1,472 total
includes taxes & fees
31 Mar - 1 Apr
Hilton Tulum Riviera Maya All-Inclusive Resort

About the neighborhood

Map
Carretera Cancun Tulum 307, Tulkal Chemuyil, Tulum, QROO, 77774

What's nearby

  • Dolphinaris Tulum - 19 min walk - 1.6 km
  • Riviera Maya Golf Club - 5 min drive - 5.6 km
  • Xcacel Beach - 6 min drive - 5.9 km
  • Akumal Beach - 8 min drive - 6.0 km
  • Xel-Há Park - 9 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 75 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬4 min drive
  • ‪Restaurante Yucatan - ‬4 min drive
  • ‪Restaurante Arlequin - ‬5 min drive
  • ‪Vela Sur - ‬20 min walk
  • ‪Piscis snack bar - ‬5 min drive

About this property

Conrad Tulum Riviera Maya

Luxury eco-certified resort near Akumal Beach
3 beach bars, a swim-up bar, and a poolside bar are just a few of the amenities provided at Conrad Tulum Riviera Maya. Active travelers can enjoy amenities like cycling and fitness classes at this resort. Indulge in a massage, a manicure/pedicure, and a body wrap at the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Yoga classes are offered at the 24-hour gym; the property also has a terrace, shopping on site, and a coffee shop/cafe. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • 3 outdoor pools with sun loungers, pool umbrellas, and a swim-up bar
  • Free valet parking
  • Bike rentals, express check-out, and express check-in
  • Supervised childcare (surcharge), ATM/banking services, and a reception hall
  • Guest reviews give top marks for the helpful staff
Room features
All 349 rooms feature comforts such as private plunge pools and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and hair dryers
  • 65-inch flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/closets, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Conrad Tulum Riviera Maya is listed in the 2022 Condé Nast Traveler Hot List.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 3 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Maratea - Mediterranean
  • Autor - Mexican
  • Kengai - Asian
  • Ukai - Japanese
  • Ultramar

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Shopping
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center (50000 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 13 treatment rooms
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 43
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Private plunge pool
  • Restaurant dining guide
LIST_ALT

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Conrad Tulum Riviera Maya have a pool?

Yes, this property has 3 outdoor pools.

Is Conrad Tulum Riviera Maya pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Conrad Tulum Riviera Maya?

Valet parking is free at this property.

What time is check-in at Conrad Tulum Riviera Maya?

Check-in begins at 3:00 PM.

What time is check-out at Conrad Tulum Riviera Maya?

Check-out is at noon.

Where is Conrad Tulum Riviera Maya located?

Nestled on the beach, this Tulum resort is within 1 mi (2 km) of Riviera Maya Golf Club and Aktun Chen. Xcacel Beach and Xcacelito Beach are also within 3 mi (5 km).

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Conrad Tulum Riviera Maya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 177 out of 238 reviews
Rating 8 - Good. 26 out of 238 reviews
Rating 6 - Okay. 17 out of 238 reviews
Rating 4 - Poor. 9 out of 238 reviews
Rating 2 - Terrible. 9 out of 238 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Giulliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing and service is excellent!
Stayed 5 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and spend some days with the family
Stayed 4 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property, wonderful staff and great food options. Treat yourself to this exceptional experience!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything about this porperty
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything from the moment I walked in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Marija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience with a modern twist in a jungle
Stayed 5 nights in Jan 2025

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star experience.
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 3 nights in Oct 2024

10/10 Excellent

Angela K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at the property and it was excellent!
Stayed 4 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and wonderful staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and very attentive staff
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 3 nights in Jun 2024

10/10 Excellent

Norlan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing resort with super friendly staff!
Stayed 4 nights in Jun 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
This would have been a perfect birthday weekend but the hotel room we were given lost all power. We asked for another room but could not be given the same level of room we paid for. Thankfully Expedia refunded us! Maybe next time we will have better luck.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ge-Ann

Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful property and would definitely visit again.
Stayed 3 nights in May 2024

10/10 Excellent

Andre T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5 star resort. Just be prepared to drop another 1-2k on dining if going with family.
Stayed 6 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice, rooms are beautiful. Food is very limited, and some of the restaurants skew toward avant garde. Def review the menus before deciding. Staff was friendly and attentive with a few missed service opportunities. I tend to hold Conrad and Waldorf to a higher standard being top tier Hilton properties. Overall nice resort and very social media “worthy” but service is good but not excellent.
Stayed 5 nights in Nov 2024

10/10 Excellent

Yamile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I can describe this property in one word, it will be “Majestic” everything about this location is amazing. Next time I’m in Tulum, I’ll be sure to return to this location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and friendly. A good mix of food options. And the resort was beautiful. The design of resort is perfect for pictures.
Stayed 3 nights in Jun 2024

10/10 Excellent

ebel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond my expectations!!! Luxurious and impeccable!
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding all around
Stayed 4 nights in Jul 2024

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and they offered vegan options. Also, it was very romantic for our honeymoon. However, I love all inclusive resorts. They food and drink may add up quickly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, and the staff was amazing!!!
Stayed 5 nights in Jul 2023

10/10 Excellent

Fakhteh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel in Tulum
Stayed 3 nights in Nov 2023