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Copal Tulum Hotel

4.5 star property
Luxury Tulum hotel in Zama with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copal Tulum Hotel

2 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, down comforters, memory foam beds, minibar
Luxury Apartment, 3 Bedrooms, Private Pool, Garden View | Private kitchen
Terrace/patio
Terrace/patio

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym
  • Parking included
    Parking included
The price is SAR 281
SAR 350 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Apartment, 1 Bedroom, Private Pool, Garden View

Private pool

Premium Apartment, 1 Bedroom, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 154 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Private kitchen

Luxury Apartment, 2 Bedrooms, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 122 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 1 Bedroom, Private Pool

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 1 Bedroom, Private Pool

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 90 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Private kitchen

Deluxe Studio, 1 King Bed with Sofa bed, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Private pool

Luxury Studio, 1 King Bed with Sofa bed, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 108 sq m
  • Sleeps 3
  • 1 King Bed and 1 King Sofa Bed

View all photos for Premium Double Room, 1 King Bed, Private Pool, Garden View

Private pool

Premium Double Room, 1 King Bed, Private Pool, Garden View

Highlights

Yard
Deck/patio
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Apartment, 1 Bedroom, Terrace, Garden View

Private kitchen

Luxury Apartment, 1 Bedroom, Terrace, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Smart TV
  • 95 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 King Sofa Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, Garden View

Courtyard view

Deluxe Double Room, 1 King Bed, Terrace, Garden View

Highlights

Yard
Deck/patio
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Memory foam bed
Ceiling fan
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Premium Apartment, 2 Bedrooms, Private Pool, Garden View | Premium bedding, down comforters, memory foam beds, minibar

Premium Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 214 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 4 Bedrooms, Garden View

Premium bedding, down comforters, memory foam beds, minibar

Luxury Apartment, 4 Bedrooms, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 288 sq m
  • Sleeps 3
  • 2 King Beds, 4 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

43-inch Smart TV with satellite channels, TV, Netflix

Luxury Apartment, 2 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 165 sq m
  • Sleeps 3
  • 1 King Bed, 2 Twin Beds and 1 King Sofa Bed

View all photos for Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Private pool

Luxury Apartment, 3 Bedrooms, Private Pool, Garden View

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cribs/infant beds
Kitchen
  • 215 sq m
  • Sleeps 3
  • 1 King Bed, 4 Twin Beds and 1 King Sofa Bed

Similar properties

Aerial view
The Waves Tulum
Pool
Hot Tub
Spa
Pet friendly
8.4 out of 10, Very Good, (753)
The price is SAR 298
SAR 373 total
includes taxes & fees
4 Dec - 5 Dec
The Waves Tulum

About the neighborhood

Map
Calle Ixchel sn, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 3 min drive - 1.8 km
  • Las Palmas Public Beach - 8 min drive - 4.8 km
  • Tulum Mayan Ruins - 9 min drive - 5.0 km
  • Tulum Beach - 12 min drive - 5.5 km
  • Playa Paraiso - 14 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 111 min drive

Restaurants

  • ‪Mercado Tulum - ‬20 min walk
  • ‪Rossina Cafe - ‬8 min walk
  • ‪La Parrillada Tulum - ‬16 min walk
  • ‪Pescaderia Estrada - ‬13 min walk
  • ‪Safari Comedor Zama - ‬6 min walk

About this property

Copal Tulum Hotel

Luxury hotel near Tulum Mayan Ruins
Take advantage of a poolside bar, a terrace, and a firepit at Copal Tulum Hotel. Indulge in aromatherapy, a manicure/pedicure, and a facial at The Healing Spot, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and a 24-hour front desk
  • Guest reviews speak highly of the pool, helpful staff, and first-rate property condition
Room features
All 85 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch Smart TVs with Netflix and satellite channels
  • Private yards, a personal chef, and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–11:30 AM: MXN 360-360 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Copal
  • Kokoro

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • Bicycle rentals
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Firepit
  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch Smart TV
  • Netflix
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Deck or patio
  • Yard

More

  • Access via exterior corridors
  • Chef
  • Desk
  • Guidebooks/recommendations
  • In-room massage
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
  • Airport shuttle fee: MXN 2500 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MXN 250 (one-way), (up to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Copal Tulum Hotel Hotel
Copal Tulum Hotel Tulum
Copal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Copal Tulum Hotel have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 7:00 AM–9:00 PM.

Is Copal Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Copal Tulum Hotel?

Self parking is free at this property.

What time is check-in at Copal Tulum Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Copal Tulum Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Copal Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2500 per vehicle applies.

Where is Copal Tulum Hotel located?

Located in Zama, this luxury hotel is within 1 mi (2 km) of Hospital de Tulum and Tulum National Park. Tulum Beach and Tulum Mayan Ruins are also within 3 mi (5 km).

Copal Tulum Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 834 reviews" "
Rating 8 - Good. 131 out of 834 reviews" "
Rating 6 - Okay. 57 out of 834 reviews" "
Rating 4 - Poor. 48 out of 834 reviews" "
Rating 2 - Terrible. 66 out of 834 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shamiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so amazing, the staff was wonderful. The pool area was so unique. My room was just as expected. I just wished there was a jacuzzi option as the pools were really cold.
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica, Houston

Stayed 1 night in Oct 2024

8/10 Good

catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Johnequa, Jamaica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the aesthetics to the staff, everything was a 10 out of 10. The food in their restaurant was very good as well. I would highly recommend to anyone & I will definitely be going back.
Stayed 3 nights in Nov 2024

2/10 Terrible

Yolanda

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice !!!
Stayed 1 night in Aug 2024

8/10 Good

Unique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs were walking around entire resort
Stayed 1 night in Oct 2024

6/10 Okay

Gawain

Liked: Cleanliness, property conditions & facilities
The place was okay , the pool wasn’t completely private as what separates deck is just sticks which people can see through, I asked about laundry…. no response…I ordered food a couple of times that never came. I didn’t get a full tour I guess because I was raining in my arrival but it never happened after anyway.. I don’t know the place was nice but service….. meh.
Stayed 7 nights in Oct 2024

10/10 Excellent

Celia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was very helpful
Stayed 3 nights in Oct 2024

8/10 Good

Juan

Stayed 6 nights in Jul 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and comfortable
Stayed 6 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Allison

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was pretty and well kept. The staff were friendly and helpful and the onsite restaurants were amazing. The room was exceptionally moldy to the point where it was uncomfortable to be in and my allergies were very active making it hard to breath.
Stayed 5 nights in Oct 2024

10/10 Excellent

Monique

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Oct 2024

4/10 Poor

Cameron

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful hotel in a not so great neighborhood. Not walkable, need a car to get to more desirable parts of town. Room was pretty nice, but the private patio had a broken gate and wasn’t very private.
Stayed 11 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Fatiah N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & The staff was super nice!! Shout out to Max 🤗 The only thing is there’s absolutely no mirrors in the rooms except the bathroom little mirror.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. Quiet and peaceful with incredible staff working diligently to provide excellent service
Stayed 4 nights in Oct 2024

10/10 Excellent

Hanan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Ebony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place
Stayed 1 night in Jul 2024

10/10 Excellent

William, NEW YORK

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great Price
Stayed 2 nights in Sep 2024

8/10 Good

Beyonce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, but the room I had paid for was so small in person but only the picture it looked so big and spacious, I had to pay more money at the property to get another room
Stayed 4 nights in Sep 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing from the first day until the end! I even extended my stay twice! Very relaxing atmosphere in the jungle. The two on-site restaurants serve incredibly cuisine as well. The entire staff was very professional, helpful & accommodating! The hotel is in the jungle which loved but still close to everything you want to see or need. Huge thank you to Mariana, Ivy, Selina and the property manager Paola for making this trip unforgettable! I already can’t wait to return and spread the word about the amazing Copal Tulum hotel! Mahalo from Hawaii
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it’s amazing and the staff is extremely friendly and polite, both pools were incredible, and mini jungle they have inside of the hotel makes it even better, one of the best hotels I’ve ever stayed.
Stayed 2 nights in Sep 2024