Find 4 Star Hotels in Riviera Maya from SAR 334

"Our stay there was wonderful, definitely recommend this place! "

"You get the full jungle experience! There were so many animals on property and they have there own ruins too!"

"The staff is amazing and beyond friendly. Food is amazing. Beach is amazing. Quieter and smaller than I expected, perfect size. We will be back and highly recommend. Worth the privilege upgrade on our opinion, without would still be great. "

"Great service "

"It was difficult to know what was included in our package. We travelled with a group who each booked individually and we didn’t all have access to the same areas and services. wood be easier if all guests were treated equally "

"Extremely friendly staff. Many areas for relaxation or activity. Great food variety!??"

"Our first time vacation in Tulum, Mexico. Was really excited about it but it didn't meet the expectations. The hotel is in a remote location and there was to transportation out of hotel to the Tulum city or surrounding areas! You either have to have a rental car or taxi! I was so surprised that a 5 star hotel didn't have airport pickup in their all inclusive packages! Had to pay almost $200 extra to go to hotel and back in airport. Hotel facilities was ok. Junior suit should have slippers to use in the room but there wasn't any! Bathtub and sinks Water wouldn't clear fast. Villas are spread out too far. Had to walk 10 mins from the room to lobby and buffet areas every meal time! There were carts/ trains available with a wait. Food options was ok but full of pork!! It was just disgusting that they would put pork with chicken and beef without any label on which is what!! Breakfast had minimum varieties mostly eggs everywhere! Instead of giving that much alcoholic drinks for free, they could've given us fresh coconuts! Instead they were selling coconuts for $800 pesos each!! All inclusive option didn't include all the restaurants within the Grand Tulum hotel area which i didn't know, otherwise i could've booked in Luxury Akumal or Sian kan! Grand Tulum had better reviews online. Anyway..overall an average experience. Might look for othet hotel options next year. "