Find Scuba Diving in Zona Hotelera

"The hotel staff is super-helpful. We were not happy with our lagoon-view room since the view at the balcony was blocked by trees. The hotel staff immediately showed us another room with ocean view available at early check-in. We did not like that room either. Then the hotel staff asked us to wait until the check-in time to get another room with good view. It came out the room had a very nice ocean view, and the upgrade charge was reasonable. The hotel has lot of amenities, leisure spaces, well-maintained and nice landscape. The breakfast buffet was excellent with lot of choices and delicious food, especially the green juice. We love the beach area outside the building of our room. It's relatively quiet, the umbrellas are well-spaced, and a big swimming pool behind it."

"I booked this holiday because of the reviews and I was not disappointed. Infact, this resort was more than I could have hoped for. The staff and the customer service was some of the best I have ever experienced. The food options were plentiful and there was always something to eat or drink. The alcohol was truly unlimited, accessible and the bartenders were a laugh. There was even alcohol in the rooms for us to enjoy. Definitely good value for money. "

"Good food overall very clean "

"The property and staff were great! The location was convenient and close to the shopping areas. "

"Enjoyed our time! Beach was beautiful, room was spacious, had some really good food options, super close to the ultramar dock, and most of the employees were really nice! Would like to call out the rooms are not soundproof at all and you can hear everything that’s happening outside your door, like you know when your neighbors are coming in and going out. Also it gets pretty crowded and people ‘save’ lounge chairs by just leaving a towel on it, so it’s hard to find available ones sometimes. Would return with friends/family but probably not for a romantic getaway!"

"Property was clean and safe!"

"Thank you! Every time I go I feel like I'm home. "

"The beach was beautiful, staff was very helpful and kind in spite of my language barrier. Resort offered a wide variety of dining and activities. Glad we chose Paradisus Cancún!"

"The structure the hotel is perfect to see the ocean "