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Emporio Cancun Optional All Inclusive

4.0 star property
Dive into fun by exploring cycling adventures or unwind by the pool with sun loungers and umbrellas. Enjoy delicious breakfasts at one of three restaurants.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Emporio Cancun Optional All Inclusive

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room | In-room safe, iron/ironing board, WiFi, bed sheets
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Housekeeping
The price is SAR 951
SAR 1,165 total
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Eco-friendly toiletries
Rainfall showerhead
Hair dryer
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Ocean View

Highlights

Air conditioning
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

Highlights

Air conditioning
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

Highlights

Air conditioning
TV
Sofa bed
Separate bedroom
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

Highlights

Balcony
Private pool
Air conditioning
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

Highlights

Air conditioning
TV
Private bathroom
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Coffee/tea maker
Cable channels
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Premium With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Deluxe With Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe With Beach View

  • Beach view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe With Beach View

  • Beach view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Deluxe With Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Premium With Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Premium With Ocean View

  • Ocean view
  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All inclusive
Spa
7.8 out of 10, Good, (2373)
The price is SAR 1,091
SAR 1,334 total
includes taxes & fees
22 Jan - 23 Jan
Occidental Costa Cancún All Inclusive

About the neighborhood

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 1 min walk
  • Iberostar Cancun Golf Course - 7 min walk
  • Aquaworld - 16 min walk
  • El Rey Ruins - 3 min drive
  • Delfines Beach - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬4 min walk
  • ‪Tun-kul - ‬4 min walk
  • ‪El Maguey, Restaurant - ‬12 min walk
  • ‪Market Place - ‬9 min walk
  • ‪MakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

Upscale resort near Iberostar Cancun Golf Course
Close to Delfines Beach, Emporio Cancun Optional All Inclusive provides 2 poolside bars, a swim-up bar, and a terrace. Adventurous travelers may like the cycling at this resort. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to in-room WiFi (surcharge), with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and an elevator
  • A banquet hall, ATM/banking services, and smoke-free premises
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 450 rooms offer comforts such as air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • 55-inch TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 0 per day)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (MXN 0 per day)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–noon: MXN 495 for adults and MXN 320 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • Room service available

Restaurants on site

  • CúA Culinary Artisans
  • Bacoli Trattoria
  • Sunset Grill
  • Legacy Room

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (8288 square feet)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Does Emporio Cancun Optional All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is Emporio Cancun Optional All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Cancun Optional All Inclusive?

Self parking is free at this property.

What time is check-in at Emporio Cancun Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Emporio Cancun Optional All Inclusive?

Check-out is at noon. Late check-out is available for MXN 1800 (subject to availability).

Are there all-inclusive benefits at Emporio Cancun Optional All Inclusive?

Some rate plans available at this property are all-inclusive.

Where is Emporio Cancun Optional All Inclusive located?

Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 mi (5 km).

Emporio Cancun Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 741 out of 1565 reviews" "
Rating 8 - Good. 338 out of 1565 reviews" "
Rating 6 - Okay. 200 out of 1565 reviews" "
Rating 4 - Poor. 126 out of 1565 reviews" "
Rating 2 - Terrible. 160 out of 1565 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nathally

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a lot of dining options and amenities within the facility. They did not disclose how pool chairs and daybeds needed to be reserved so that was an issue. Other than that no issues were encountered, staff and service was great. I would say making the entrance more secure would improve the feeling of being safe.
Stayed 4 nights in Jan 2025

6/10 Okay

catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Sadly the hot tubs were cool and never got. The staff is excellent! So kind and welcoming but so very disappointed in the pool area.
Stayed 3 nights in Jan 2025

8/10 Good

Roberto, San José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse a precio justo
Stayed 2 nights in Jan 2025

10/10 Excellent

Enid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente, buena comida. Habitación moderna y limpia. Le falta actividad nocturna en el hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Aleksandrs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have more activities for the kids
Stayed 7 nights in Jan 2025

6/10 Okay

Beverly

Disliked: Amenities, property conditions & facilities
The place and the beach
Stayed 7 nights in Nov 2024

10/10 Excellent

Yorelis

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is the best feature!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Zippora, Paramaribo

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Mila

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and absolutely amazing beach area! friendly staff, good food. Good location
Stayed 7 nights in Jan 2025

4/10 Poor

Luis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old the food was not good
Stayed 7 nights in Dec 2024

6/10 Okay

ODALIS

Traveled with family and small children
Liked: Staff & service
Property condition was okay - aside from the current construction going on in the hotel. I wished I would have been notified prior to booking to make my decision. Surrounding areas, front beach was cleaned daily- staff was very serviceable and helpful. The Jacuzzi water was cold. I purchased a lunch buffet - options and choices were okay. I also purchased the breakfast buffet- this was better. Overall it was a good experience, I felt secure and the rooms were quiet.
Stayed 6 nights in Jan 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great access to beach, the infinity pool with bar overlooking the beach was great, lots to love, just need more shaded loungers on the beach!
Stayed 3 nights in Jan 2025

10/10 Excellent

RICARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 5 nights in Jan 2025

8/10 Good

Eduardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazin chill time with friends in this all inclusive hotel. In general everything was nice, servicial staff, the food was amazing (buffet), but coktails drinks were poor quality.
Stayed 3 nights in Jan 2025

6/10 Okay

deshanti

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
overall the property itself was beautiful. The beach front view is breathtaking and there are many options for pool swimming. I didn't like the food. I also think there should be a more clear understanding verbally of how payments are required for the non all inclusive option. I forgot my card in my room for breakfast payment. One waiter stood there as i tried to call my other bank to unlock my apple pay. I offered to leave my phone with them to go and get my card. A lady worker told me to come back later when I go eat my next meal in the evening. Then the first waiter came to my room 45 minutes later knocking on the door for 20 mins asking for payment. Then later on that day for lunch, I had to pay and their machine wasn't working. Which then they gathered about 5 staff members around me trying to figure out how they could get payment. I'm sure they weren't intentionally trying to make me uncomfortable but I was very uncomfortable. We had to go to the lobby for me to make a payment and then the payment went through. I seemed to have been overcharged because they refunded money in pesos at my check out.
Stayed 2 nights in Jan 2025

8/10 Good

Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

2/10 Terrible

Samuel

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I’ll advise everyone to stay away from this place. If you’re looking for a cheap motel experience where the staff looked exactly like how the building looks and smells then this is the perfect spot for you. They get you with the price but trust me don’t think these reviews are just that of irate customers that just want to be sassy because that’s what we thought considering that we own and run multiple businesses and know how some customers can be. We gave this dump the benefit of the doubt but my goodness we regretted it and had to leave the next day. Upon arrival, the front desk experience was like that of a $2 motel with the cheapest of hookers.lol. We tried to overlook that and still went on to confirm the booking and proceed to our room. That’s were we knew we were in for the worse experience of our lives if we stayed. The walk to the elevator was like walking into the past. The walls were like prison walls. The elevator smelt and was literally run down. We couldn’t believe what we were seeing. Honestly Expedia needs to mandate hotels to put actual pictures of all amenity spaces. Then we walked down a hallway that looked like a cheap public high school in a 3rd world country to get to our room. The room smelt like pee that they tried to use bleach to wash off. The food IS TERRIBLE. We literally booked the Waldorf Astoria the very same night we got there and escaped the next day like we were breaking out of jail as early as we could.

4/10 Poor

Caitlin

Traveled with group
Disliked: Amenities
Check in and checkout was beyond poor. Entire lobby was full was unhappy people. Waited over an hour. Staff didn’t seem to care how long people waited. Had ocean room but needed to look past the debri and construction zone. Huge clump of dirty hair in the hallway outside the room. Hot water was an issue. We were booked for a week and ended up checking out and going to another hotel. On a positive the room was nice. Big expense to book another hotel but we just couldn’t stay there
Stayed 7 nights in Jan 2025

4/10 Poor

Go

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Nice beach. Check in check staff was terrible. Slow and not helpful at all. Took forever to check in and check out Found empty beer cans under bed when we checked in The other staff were great the bell boys. The food servers. All good So average. Rating from us
Stayed 1 night in Jan 2025

10/10 Excellent

jean wesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 4 nights in Dec 2024

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
At the time of booking had I had known the building was being renovated I would not have book I woke up to drill Sounds every morning. My toilet never flushed delt with maintenance issues twice in my 4 day stay. Water coming through the roof of lobby area horrible!
Stayed 3 nights in Jan 2025

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is average. Staff was nice. Pool area was nice and clean. Food was decent
Stayed 4 nights in Jan 2025

4/10 Poor

Brandon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
“All inclusive” is not all inclusive at this location. Room service is $17 USD per order. Reception ignores incoming phone calls, dinner buffet is disgusting. Kids touching everything and putting it back, and very poor quality food. Stay away from this if you want a 5 star experience.
Stayed 1 night in Jan 2025

6/10 Okay

Tabatha, saginaw

Traveled with family
Liked: Cleanliness, staff & service
Check in was terrible. Took about 1hpur and 40 minutes. We paid $32 US dollars for each of us for breakfast and the food quality was poor and the buffet area was constantly empty as they couldn’t put enough food out for everybody. The pool was great just don’t order the food. The view from our bedroom was amazing and the beach too. They definitely have to improve in some areas!!!!
Stayed 7 nights in Jan 2025

8/10 Good

Kyra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We moved from the Hilton to this property and I liked it better as it is quieter as a whole and felt calmer. The room we had was right on the beach so it was fabulous. Inside was nice. The blanket was so thin though. We asked for additional ones and they didn't have enough available so we were chilly in the night. There was a large area outside on the property that is blocked off in the middle so if felt under construction (thankfully no noise from it while we were there). The restaurant was nice with views of the ocean.
Stayed 2 nights in Jan 2025