Find Luxury Hotels in Zona Hotelera

"Recently stayed at Paradisus - Cancún for my birthday and everything was better than I could have even imagined. I was blown away by the exceptional customer service from all staff. I truly felt like royalty! Everything felt seamless & flowing. It was easy & convenient to schedule excursions & make reservations for meals. Being that it was during spring break, it was busy but not to the point that it felt crowded. The only place you’ll find crowded is the pool of course because it’s incredible, so keep that in mind finding chairs after 9 can be difficult. We opted for a towel on the beautiful beach, only a short walk from a bar and restrooms, etc.. We rented a beach cabana one day & it comes with a bottle of champagne and a seafood platter. Considering it was hard to find chairs the entire time, it was nice to have a designated spot to relax for the day & also have a server that came by frequently for drink refills. The buffet has a wide variety, breakfast was really good, ask for Jorge! The best thing I ate while I was here was the black angus ribeye from Sal. Omg. It was the best steak I have ever tasted in my life & I’m from Texas! Lol The service at the steak restaurant was phenomenal, worth every penny and truly made my birthday trip feel so special. I’ll never forget it. Biggest take aways from this place is the beauty of the resort & the amazing staff that actually connect with you & provide exemplary service. It truly exceeded my expectations. Book the trip! "

"Overall great!! Food options needs a little more attention. "

"We enjoyed the dining options and the service by all staff. "

"Great, beautiful property!! Great experience"

"staff could not have been more friendly and helpful! highly recommend. "

"We traveled as a family—mom, dad, and our two little kids—and had the most relaxing vacation ever. The staff were wonderful, everything was clean, and the amenities were super convenient. The building itself could use a few updates, but overall, it was a great experience."

"Place full of energy. All inclusive means everything was good and unlimited. Very good place to visit. Love the bar tender whole over the resorts. "

"Excellent "

"The kids club was great - as well as the playground Crissel, the lady in the kids club was so interactive, kind and Caring to all the kids !"