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Sandos CancĂșn All Inclusive - Adults Only

4.5 star property
Leave your worries behind on this sun-kissed retreat with a tranquil atmosphere of private cabanas by the sea.

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your current months are February, 2025 and March, 2025.
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March 2025

Photo gallery for Sandos CancĂșn All Inclusive - Adults Only

2 bars/lounges, poolside bar
3 outdoor pools, pool umbrellas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
View from property
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
The price is SAR 1,985
SAR 1,985 total
includes taxes & fees
31 Jan - 1 Feb

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 108 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Free minibar items
HDTV
  • 84 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe room

Deluxe room | Beach/ocean view

Deluxe room

Highlights

Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | View from room

Sandos Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Kitchenette
Free minibar items
HDTV
  • 74 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
HDTV
Renovated in 2017
Blackout drapes/curtains
Pillowtop bed
  • 43.0 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Cancun, QROO

What's nearby

  • Aquaworld - 14 min walk
  • La Isla Shopping Mall - 3 min drive
  • El Rey Ruins - 5 min drive
  • Delfines Beach - 6 min drive
  • Tortuga Beach - 14 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • â€ȘRestaurant nebbiolo en cancun - ‬2 min walk
  • â€ȘJW Marriott Lobby Bar - ‬8 min walk
  • â€ȘPorfirio's Cancun - ‬8 min walk
  • â€ȘPuerto Madero - ‬8 min walk
  • â€ȘClub 91 Lounge - ‬9 min walk

About this property

Sandos CancĂșn All Inclusive - Adults Only

Luxury all-inclusive property refurbished in 2017 and located near La Isla Shopping Mall
Located close to Delfines Beach and El Rey Ruins, Sandos CancĂșn All Inclusive - Adults Only provides a free breakfast buffet, a poolside bar, and a terrace. With a white sand beach, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a body wrap, or a manicure/pedicure. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), 3 outdoor pools, and luggage storage
  • A banquet hall, massage treatment rooms, and a porter/bellhop
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 213 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ă  la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Zango Restaurant
  • St. Trop
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • Frattinis

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Beach yoga
  • Fitness center
  • Sauna
  • Shopping
  • Spa services
  • Spa tub
  • Steam room
  • Volleyball
  • Yoga classes

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Does Sandos CancĂșn All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is Sandos CancĂșn All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos CancĂșn All Inclusive - Adults Only?

Self parking is free at this property.

What time is check-in at Sandos CancĂșn All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos CancĂșn All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos CancĂșn All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos CancĂșn All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos CancĂșn All Inclusive - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

Sandos CancĂșn All Inclusive - Adults Only Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 792 out of 1793 reviews" "
Rating 8 - Good. 447 out of 1793 reviews" "
Rating 6 - Okay. 291 out of 1793 reviews" "
Rating 4 - Poor. 131 out of 1793 reviews" "
Rating 2 - Terrible. 132 out of 1793 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Debra

Traveled with group
Disliked: Staff & service, amenities
The property is very dated, no entertainment and hard to get a dinner reservation. They cancel your reservations without telling you and reschedule you for 9:30pm at a different restaurant so they can accommodate bigger parties. Who eats at 9:30 pm?? When we asked Bruno the manager of Sandos he was rude, said “not his problem” and walked away from us! How professional Sandos, our stay was ridiculous. We’ve stayed lots on places in Cancun and surrounding areas and will never return to this place it’s definitely bottom of the barrel. Also we received special VIP bands for Expedia and they meant absolutely nothing! We received no better benefits than the regular non Expedia guest. Disappointed with Sandos Cancun. If looking at this resort definitely choose somewhere else.
Stayed 6 nights in Jan 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4 star this is gross
Stayed 2 nights in Jan 2025

10/10 Excellent

Cora

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique experience at Sandos in the best way possible. They cater to their guests and you feel at home. Would highly recommend!
Stayed 7 nights in Jan 2025

8/10 Good

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The buffet very hit or miss
Stayed 11 nights in Jan 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Peyman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quite as expected
Stayed 4 nights in Jan 2025

10/10 Excellent

Felour

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great resort! Great shows and entertainment , nice facilities and friendly staff! They only need to work on food options at buffet as many of the foods which are offered daily are similar each day with no modifications or addition of new items in daily buffet instead.
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Mykayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very nice but there were some concerns, every morning on the beach there are people who will try to sell you things and won’t leave you alone. They push hard on sales
. We had a wedding here and I notice they were also reusing the plastic cups because there was lipstick on the cup
. Room service barely worked I could only use it 1-2 times during the week stay. I had “vip access” which gave me a free bottle of wine each day, $25 in spa credit. I only got one bottle of wine the whole time, and the spa credit is nothing, if you want a message it is crazy over priced. At least $30-50 more than back home for a regular massage so I passed on that offer. The place is very beautiful don’t get me wrong, but those were the parts that was pretty bad in my opinion The resort was very nice, everything was all inclusive all the food, and drinks. They also had restaurants you could do a reservation for which I recommend going very early in the day because it does book up fast. They also make sure your drink never stays empty! I’m not big on drinking alcohol I drank once during the trip, but it’s did get mocktails which was really good ! They made so many cool tasty ones !! I got a really great deal on here so I would recommend it. There’s for sure pros and cons
Stayed 6 nights in Jan 2025

4/10 Poor

Marco

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
The front men were very rude, the room a jointed to mind had construction start at 6:30ish am the whole floor smelled like paint thinner. Asked the front men for towels shrugged me off and said I’ll send some over. Never did. Just a bunch of small details that make me not want to recommend anyone else stay here.
Stayed 5 nights in Jan 2025

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Decent experience overall
Stayed 5 nights in Jan 2025

8/10 Good

Steve Gilbert, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at Sandos and I recommend it highly with one or two complaints. First the music they play around the pool area all day is mostly a loud thumping bass sound with occasional traces of a song laid over it. Not my taste ( I am a 66 year old man) and so loud! The other complaint is that there is no hot tub. there appears to be one that doesn't work. That was disappointing. The food , service and staff were very good!
Stayed 7 nights in Jan 2025

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness
The beach and the sea were beautiful. Amenities not so much. Shades were damaged and ineffective. Restaurants had same limited menus all the time and cooking was not at the best. The buffet though was better. Too expensive for the offerings.
Stayed 7 nights in Jan 2025

4/10 Poor

Michelle

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
One of the included restaurants was impossible to go to. Bathrooms were not very clean. Most of the food was not good. Staff were friendly.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mikayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time
Stayed 10 nights in Jan 2025

6/10 Okay

Lorretta

Liked: Cleanliness
I enjoyed my stay here the weather was lovely and so were the Margaritas. The pools were nice and although not heated they became my friend in the heat of the day. My room was large and the bed very comfortable. The housekeeper came later in the day when I would like to have had a shower and relax before the evening. The used face clothes would be removed but not replaced. The staff was mostly friendly and accommodating. The room outlets were loose and you had to wiggle the plugs to get them to connect My biggest peeve was they have an online directory so u can book the restaurants, look at the menus, see what entertainment was available, also a map of sorts. However the menus were outdated, the room service section didn’t work, the maintenance section didn’t work. After trying to use the room service section on the directory I discovered it didn’t work. So calling the front desk (no room service button on the phone) no one answered or if they did they answer they transferred the call and the phone wasn’t answered by room service or dropped them had to call back to the front desk. This was very frustrating and annoying. I think this resort needs some updating
Stayed 7 nights in Jan 2025

10/10 Excellent

Nikolas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 6 nights in Jan 2025

4/10 Poor

Elizabeth

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property grounds were ok. Food was NOT good and there wasn’t many activities to do around the resort. The beachfront is very small and the pools don’t get much sun throughout the day.
Stayed 5 nights in Jan 2025

6/10 Okay

Cindy L

Liked: Staff & service
Dining was a 2 at best. Room was very noisy due proximity to hotels mechanical room. Was like having a room in the middle of a busy helipad. Staff were very pleasant and helpful.
Stayed 8 nights in Jan 2025

8/10 Good

Stevenson

Liked: Cleanliness, staff & service
It was ok
Stayed 4 nights in Jan 2025

10/10 Excellent

Jaqueline Ramos

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently had our wedding here and everyone was so nice! The rooms were clean, the staff was friendly. Nely made everything run smooth, she is amazing!
Stayed 4 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've had an amazing week here. It's a smaller place so it's friendly and intimate. Location is right in the middle of the long beach where you can walk for hours without coming to private access only. Water is a bit rough this time of year but as it's cooler you don't need to jump in often to cool off. The wait-staff is attentive and polite and always smiling. Have liked the various choices at the buffet (especially the heaping mound of guacamole at lunch!), and really loved the steakhouse. Tons of beach chairs and waiters constantly around also. Kinda wish we would've done the tour of the Elite offerings at the start of the week to get the great freebies and upgraded wristband status-next time!
Stayed 7 nights in Jan 2025

4/10 Poor

Anthony

Disliked: Cleanliness, property conditions & facilities
Not up to par for a 5 star rating.
Stayed 5 nights in Dec 2024

2/10 Terrible

Kledjan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
**Review of Sandos Cancun** I recently stayed at Sandos Cancun with my family of eight, and unfortunately, our experience was far from what we had anticipated. The images presented online are misleading; the resort does not have a bar by the pool, which meant we had to trek a considerable distance for drinks. The service was disappointing throughout our stay. Despite having made reservations for dinner, we were informed that there was no table available for our group. On another occasion, we booked a table at a different restaurant, only to be told that our reservation was for six people instead of eight. When we asked for clarification, the host's response was frustratingly unhelpful, leaving us scrambling to remember the name under which we made the reservation. To make matters worse, the food quality was subpar, with only three restaurant options available. Even during our dining experiences, the waitstaff were scarce and often took a long time to attend to us, sometimes arriving every 20 minutes. The only positive aspect of our visit was the clear water, which was refreshing. However, I cannot recommend Sandos Cancun based on our experience. I typically refrain from voicing complaints, but this trip was, regrettably, worse than expected, and I have no plans to return. Not worth the money trust me!!!!!