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"Great property with top of the line customer service. Cielo and David were our concierges and they were amazing! Always checking on us, they helped with reservation for the shows. Will be definitely back soon!!!!"

"Beautiful "

"There is a lot of great wildlife on the property as it is right beside Xcaret. Having two private entrances to Xcaret is great as it takes many days to fully appreciate everything in Xcaret. Staff are very friendly and accommodating. Lunch and breakfast food selection options were great. Dinner selections were very varied. For the most part the property is kept very clean but could do better job picking up cans and glasses around the pool areas at the end of each day as you found the odd ones still around the next morning. The bartenders are not very good making the fancy cocktails as they should be made but they do not skimp on alcohol. Service in the al la carte restaurants was not consistent but upon request they were responsive. This was our 3rd time at this hotel and overall we would return again."

"Great property with super friendly staff!"

"I absolutely love this resort! The staff are amazing, so many options and places to explore. The excursions offered were more than what I could have asked for. "

"The staff were so nice and sweet. I asked the staff if they could do something special to our room for our first vacation as a couple and they put rose petals on the bed and chocolate with champagne. I have never felt so loved and appreciated staying at a hotel. I would definitely go back again!"

"The people who work there are very friendly. The property is beautiful. Pools, beach and food are just a short walk away, or get a ride on a golf cart if you dont want to walk. Lots of pretty bird's and some lizards and small creatures. They said the beach was full of seaweed but ai didnt think it was bad, just normalnfor the ocean."

"Stunning views. Clean and beautiful establishment "

"Perfect! Need to visit again"