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Grand Palladium White Sand Resort & Spa All Inclusive

4.0 star property
Family-friendly fun on the beach, with 6 outdoor pools

Choose dates to view prices

Photo gallery for Grand Palladium White Sand Resort & Spa All Inclusive

Aerial view
Couples treatment rooms, sauna, hot tub, steam room, Turkish bath
Junior Suite, Beachside | View from room
Outdoor wedding area
Private beach, white sand, sun loungers, beach umbrellas

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 32 of 32 rooms

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 53 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Beachside

Junior Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Beachside

Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Suite, Beachside

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Separate bedroom
Ceiling fan
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Bungalow by the lake

Romance Bungalow by the lake | Minibar, in-room safe, desk, laptop workspace

Romance Bungalow by the lake

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • Lake view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Separate bedroom
Ceiling fan
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Garden View

Suite Garden View | Minibar, in-room safe, desk, laptop workspace

Suite Garden View

Highlights

Furnished balcony
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Sofa bed - double
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Romance Villa Suite Poolside

Highlights

Furnished balcony
Private indoor hot tub
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Shower/tub combination
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Deluxe

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Superior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Superior

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Deluxe

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Deluxe With View

Living area | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Deluxe With View

  • Sleeps 1
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Deluxe

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Superior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Superior

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 1
  • 1 Twin Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 3
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Deluxe

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 3
  • 2 King Bed(s)

View all photos for Suite Deluxe

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Deluxe

  • Sleeps 4
  • 2 King Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 4
  • 2 Twin Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite Junior

Living room | 32-inch flat-screen TV with cable channels, TV, iPod dock

Suite Junior

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Suite Junior With View

Minibar, in-room safe, desk, laptop workspace

Suite Junior With View

  • Sleeps 1
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 Twin Sofa Bed(s) and 2 Full Bed(s)

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • Sleeps 1
  • 1 Twin Sofa Bed(s) and 1 King Bed(s)

About the neighborhood

Map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

  • Akumal Beach - 6 min drive - 7.1 km
  • Cenote Azul - 6 min drive - 8.1 km
  • Yal-ku Lagoon - 9 min drive - 5.3 km
  • Half Moon Bay - 9 min drive - 8.9 km
  • Xel-Há Park - 15 min drive - 19.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 66 min drive

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min walk
  • ‪Guacamayas Bar - ‬6 min drive
  • ‪Mezcal Lobby Bar - ‬9 min drive
  • ‪Beach Bbq - ‬6 min drive
  • ‪Lobby Bar White Sand - ‬1 min walk

About this property

Grand Palladium White Sand Resort & Spa All Inclusive

Upscale all-inclusive property renovated in 2019 and located near Akumal Beach
A free breakfast buffet, 2 swim-up bars, and a beach bar are just a few of the amenities provided at Grand Palladium White Sand Resort & Spa All Inclusive. This property is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Treat yourself to a massage, a manicure/pedicure, or a facial at Zentropia Palladium Spa & Wellness, the onsite spa. Be sure to enjoy Mexican cuisine at one of the 5 on-site restaurants. The gym offers Pilates classes and yoga classes; other things to do include racquetball/squash, boat tours, and volleyball. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy the following perks during your stay:
  • 6 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Tennis courts, express check-in, and babysitting (surcharge)
  • Evening entertainment, a billiards/pool table, and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All 264 rooms feature comforts such as private indoor hot tubs and furnished balconies, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Hot Tub
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 swim-up bars
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • Portofino
  • Sumptuori

Things to do

  • 5 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 8 buildings
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets
  • Renovated entire property - 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Facilities fee: USD 2 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Frequently asked questions

Does Grand Palladium White Sand Resort & Spa All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

Is Grand Palladium White Sand Resort & Spa All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Palladium White Sand Resort & Spa All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Palladium White Sand Resort & Spa All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Grand Palladium White Sand Resort & Spa All Inclusive?

Yes, the property is all-inclusive. Activities include windsurfing, snorkeling, kayaking, and more.

Where is Grand Palladium White Sand Resort & Spa All Inclusive located?

Nestled on the beach, this Kantenah property is 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park.

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Grand Palladium White Sand Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 329 out of 660 reviews
Rating 8 - Good. 179 out of 660 reviews
Rating 6 - Okay. 67 out of 660 reviews
Rating 4 - Poor. 39 out of 660 reviews
Rating 2 - Terrible. 46 out of 660 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and relaxing resort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay,great staff, great people
Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beyond amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Meryalt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with top of the line customer service. Cielo and David were our concierges and they were amazing! Always checking on us, they helped with reservation for the shows. Will be definitely back soon!!!!
Stayed 4 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The food was incredible! I would highly recommend this resort!
Stayed 7 nights in Mar 2025

10/10 Excellent

Deryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was absolutely amazing
Stayed 7 nights in Feb 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierges Cielo and David were very helpful and nice, also the rifle instructor Victor was very nice. The dinner at El Dorado restaurant was my favorite.
Stayed 6 nights in Apr 2025

10/10 Excellent

Keith Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the resort are excellent, well mannered and just very great people to be around.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. The dinning was fantastic and the pools were great. The beach was a little weedy and rocky by the White Sands and Colonial areas, but once to got into the water the sand down by the family select section was nice.
Stayed 8 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience. Massive resort complex
Stayed 6 nights in Mar 2025

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience all around. Good food. Very friendly and great staff
Stayed 5 nights in Mar 2025

10/10 Excellent

Sherny isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive always making sure all our needs were met. Location was clean and all amenities included.
Stayed 4 nights in Mar 2025

10/10 Excellent

Susan D

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience, beautiful beach, decent food, nice people. Would go again
Stayed 3 nights in Mar 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort with friendly staff!!
Stayed 4 nights in Feb 2025

10/10 Excellent

Keanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand palladium has a little bit for everyone, kids area and activities were so cute and looked fun. If you want quiet and relaxing, there’s areas for you and if you are wanting loud and inclusive there’s also places within the resort. Overall an amazing hotel
Stayed 8 nights in Mar 2025

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place.
Stayed 5 nights in Feb 2025

8/10 Good

Shekima

Liked: Cleanliness, amenities, property conditions & facilities
It was a good place far from town and airport
Stayed 4 nights in Jan 2025

10/10 Excellent

Franci-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to experience all of the restaurants,pools and beaches of the other resorts. The staff went over and above to make our stay great! The natural setting, wildlife and gardens made this trip outstanding. The spa was amazing.
Stayed 7 nights in Mar 2025

10/10 Excellent

Saim

Liked: Cleanliness, staff & service, property conditions & facilities
Great! The family selection was by far the best part of the whole resort. From the family selection beach front to the family selection room. It was amazing!
Stayed 7 nights in Mar 2025

10/10 Excellent

Kyle Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were friendly and helpful. The rooms were clean and comfortable. Beautiful basketball, tennis and pickleball courts. Pools were fabulous.
Stayed 7 nights in Mar 2025

8/10 Good

Qin

Liked: Cleanliness, staff & service
People are simple and friendly.
Stayed 7 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was lovely! All of the staff were very friendly and attentive. Shout out to Cielo and David, our concierges, as well as the manager Miguel. They took extra effort to ensure we had the best experience and were able to celebrate our anniversary in style. Highly reccomend the Japanese and steak restaurants!
Stayed 5 nights in Mar 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time at the property and we love how large it is. We love walking around and you don’t get bored because there are many lobby’s and things to do. The staff does a great job. I will definitely book with Expedia again they treated us great.
Stayed 8 nights in Feb 2025

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 7 nights in Mar 2025

10/10 Excellent

Christine M

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The whole resort was very clean. All of the staff was friendly and helpful.
Stayed 4 nights in Jan 2025