Hotels with smoking rooms in Quintana Roo

"Myself and girlfriend stayed for 7 days at the occidental. We really appreciated the hospitality and gluten free options and awareness by the staff. They went above and beyond for the service. We were helped every morning by Emilia and Otillio at the beach club and were the best! Prior to coming we were concerned about the gluten free options and environment of the resort. There was lots to do with the xcaret park so close and discounts provided at the resort. Highly recommend and we will be coming back!"

"Great place "

"Loved it. Looks better then the photos and we all had a wonderful time "

"people are very nice. The hotel is not really what I would consider five stars. We had lots of problems with our thermostat. It would run like it had a mind of its own. We asked to switch rooms and although the hotel was not very full, they kept saying all the rooms were taken. It is very nice hotel over I would say it’s worth four stars definitely not a five star. "

"Hotel could be updated. Restaurants are great. Gym needs to be expanded and renovated. "

"I have stayed in many all inclusives, and Gran Fiesta Americana Coral Beach definitely wins the top spot! They were fantastic - so many amenities, beautiful new restaurants (the Argentinian steakhouse was AMAZING) and so many events and activities. The pools and beaches were beautiful, clean, and well maintained. Great staff and made our experience memorable by going above and beyond every time. Will definitely recommend for anyone looking for a Cancún resort! "

"The staff were all very friendly and professional. The entire resort was very clean. We were able to dine at each restaurant without needing reservations. "

"This is what a vacation should be! Spacious room with ocean views (I upgraded). My bathroom & balcony were HUGE (shower & a large tub). I loved all the lighting options- dim, mood lighting as well as brighter lights as needed. The balcony with 2 loungers was great because if I didn't feel like joining the nightly entertainment, I could enjoy the view from my balcony (room #945). FOOD: Noriku is excellent! The teppanyaki is a must-try, and even the regular menu is very good. The rodizio buffet is so good! Loved it and would highly recommend. Luce (Italian) is not great. I didn't enjoy what I ate there (except for the tiramisu) and the service is slow. Steakhouse is yummy (skip the "truffle parmesan fries"). The breakfasts are good here but go early for the best table, service & options. Don't sleep on the iced lattes offered at the café. For lunch, the buffet has better options than Seasalt but it's fun to try all. Gym was great too. Beach is awesome but waves are SO STRONG. Cons: during rush hour, the elevators were incredibly frustraing. There should be a service elevator for employees to use. Towel service: it should start at 7am, when the sun rises and early birds want to hit the beach! There were a few dirty patches in my room that weren't cleaned but overall, this is a very clean property. I traveled as a solo female traveler and felt very safe. The pool activities are way too loud and the nightly entertainment is a little too PG-13. Not much to do as a single person."

"My wife and I had a wonderful time at the resort. Food was delicious, staff was friendly and helpful and the Riu Parties were a blast. Highly recommend!!!"