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Hilton Cancun Mar Caribe All-Inclusive Resort

4.5 star property
Luxury property on the beach, with 13 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cancun Mar Caribe All-Inclusive Resort

Exterior
Meeting facility
13 outdoor pools, cabanas (surcharge), pool umbrellas
On the beach, white sand, free beach cabanas, sun loungers
Smart TV, foosball

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • All inclusive
  • Spa
The price is SAR 1,628
SAR 1,987 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Ocean View Accessible Suite - RI Shower

View from room

Ocean View Accessible Suite - RI Shower

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - Plunge Pool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Ocean View Room - King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Ocean View Room - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Patio (Pool)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Patio (Pool)

Highlights

Patio
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 105 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Beachfront (Enclave, Plunge Pool)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds, Beachfront (Enclave)

Beach/ocean view

Suite, Multiple Beds, Beachfront (Enclave)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

View from room

Suite, 1 King Bed, Jetted Tub, Beachfront (Enclave)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Enclave Beachfront Room - King Bed - Terrace

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront Room - King Bed - Terrace

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Ocean View Suite - 1 King 2 Murphy Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Ocean View Suite - 1 King 2 Murphy Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 105 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Mobility)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Ocean View (Mobility)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Ocean View Room - 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Premium Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pool and Patio View Room - 2 Queen Beds

Pool and Patio View Room - 2 Queen Beds | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Pool and Patio View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Beachfront (Enclave, Ground Floor)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Terrace

View from room

Enclave Beachfront Room - 2 Queen - Terrace

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Enclave Beachfront Room - 2 Queen - Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront Room - 2 Queen - Balcony

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort View Room - King Bed

Resort View Room - King Bed | Resort view

Resort View Room - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ocean View Room - 2 Queen Beds

View from room

Ocean View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Enclave Beachfront 2 Bedroom Suite - Whirlpool - 1Kg 2Qn 2 Mphy

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 151 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed

View all photos for Honeymoon Suite - King Bed

Honeymoon Suite - King Bed | Bathroom | Free toiletries, hair dryer, towels, soap

Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 105 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Enclave Honeymoon Suite - King Bed

Enclave Honeymoon Suite - King Bed | Living area | Smart TV, foosball

Enclave Honeymoon Suite - King Bed

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 105 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Ocean View

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms, Ocean View

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 151 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Resort View Room - 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Resort View Room - 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Smart TV
Pillowtop bed
Premium bedding
Blackout drapes/curtains
Egyptian cotton linens
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 2 Queen Beds

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The price is SAR 1,354
SAR 1,354 total
includes taxes & fees
13 Jan - 14 January 2025
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About the neighborhood

Map
Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Maya Museum of Cancun - 2 min walk - 0.3 km
  • Iberostar Cancun Golf Course - 8 min walk - 0.7 km
  • Aquaworld - 18 min walk - 1.5 km
  • El Rey Ruins - 3 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 3.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬19 min walk
  • ‪Hotel Emporio Cancun - ‬5 min walk
  • ‪Tun-kul - ‬7 min walk
  • ‪El Maguey, Restaurant - ‬14 min walk
  • ‪El Antiguo Laguito - ‬19 min walk

About this property

Hilton Cancun Mar Caribe All-Inclusive Resort

Luxury all-inclusive property near Iberostar Cancun Golf Course
Located close to Delfines Beach, Hilton Cancun Mar Caribe All-Inclusive Resort provides a swim-up bar, a beach bar, and a rooftop terrace. This property is a great place to bask in the sun with a white sand beach, free beach cabanas, and beach massages. Treat yourself to a body wrap, a hot stone massage, or a body treatment at The Spa, the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Mediterranean cuisine. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 13 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), ATM/banking services, and wedding services
  • Beach umbrellas, beach towels, and a TV in the lobby
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 540 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Extra amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and free cribs/infant beds
  • Free toiletries and hair dryers
  • Smart TVs with cable channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Free secured valet parking on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 7:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • La Luce
  • Maxal
  • Noriku
  • Vela
  • Seasalt

Things to do

  • 24-hour fitness center
  • 13 outdoor pools
  • Air hockey
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 13 outdoor pools
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Mini-fridge
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 39
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 29
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 25 per person (roundtrip)
  • Airport shuttle fee per child: USD 25 (roundtrip), (up to 15 years old)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number ORC180608L73

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Royal Uno All Inclusive Resort Spa
Hilton Cancun Mar Caribe All Inclusive Resort
Hilton Cancun Mar Caribe All-Inclusive Resort Cancun

Frequently asked questions

Does Hilton Cancun Mar Caribe All-Inclusive Resort have a pool?

Yes, this property has 13 outdoor pools and a children's pool.

Is Hilton Cancun Mar Caribe All-Inclusive Resort pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 80 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Cancun Mar Caribe All-Inclusive Resort?

Self parking and valet parking are free at this property.

What time is check-in at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hilton Cancun Mar Caribe All-Inclusive Resort?

Check-out is at noon. Late check-out is available for USD 500 (subject to availability).

Does Hilton Cancun Mar Caribe All-Inclusive Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of USD 25 per person applies.

Are there all-inclusive benefits at Hilton Cancun Mar Caribe All-Inclusive Resort?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, water fitness classes, yoga classes, and more.

Where is Hilton Cancun Mar Caribe All-Inclusive Resort located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Maya Museum of Cancun and Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 mi (5 km).

Hilton Cancun Mar Caribe All-Inclusive Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1240 out of 2073 reviews" "
Rating 8 - Good. 449 out of 2073 reviews" "
Rating 6 - Okay. 219 out of 2073 reviews" "
Rating 4 - Poor. 89 out of 2073 reviews" "
Rating 2 - Terrible. 76 out of 2073 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Zemo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Stayed 7 nights in Aug 2024

10/10 Excellent

Aleksey

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in Dec 2024

6/10 Okay

YU

Liked: Staff & service
Good facilities, friendly staff, but food quality needs to be improved
Stayed 3 nights in Dec 2024

10/10 Excellent

Ace Dela Cruz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet family hotel. Entertainment team is good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tushar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. Good food options. Hibachi experience was the best!
Stayed 4 nights in Dec 2024

10/10 Excellent

Zhaoqiang

Stayed 3 nights in Nov 2024

8/10 Good

Biplob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to travel with family.
Stayed 7 nights in Dec 2024

10/10 Excellent

Cliserio, Laredo

Stayed 7 nights in Nov 2024

10/10 Excellent

Akshay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience right from welcoming us to leaving back to airport . Staff are really friendly and always cordial . Rooms were cleaned and stocked everyday . The property is beautiful and not old . The night time shows and activities were good enough to keep us entertained for couple hours with new things each night. The beach view room is excellent with enchanting sunset and sunrise . No complaints with breakfast since they had quite a good spread . The ala carte restaurants are also good out of which Asian was the best . The only thing I would recommend Is to have at least a couple Asian cuisine in their buffet menu . The beach is stunning and the service is excellent wherever u go .
Stayed 4 nights in Dec 2024

6/10 Okay

Duane

Traveled with partner
Buffet food was not special. Facilities could have been cleaner and evening entertainment was very simple. The place is overrated
Stayed 10 nights in Dec 2024

10/10 Excellent

Rebecca Naomi

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Just returned from 7 days at this resort, it was our first time travelling internationally with our young kids and chose this resort as it seemed family friendly. We had an amazing stay! The facility was clean, the food was good, drinks were good too and our kids were quite pleased they could order from the swim up bar. Kids club was great, our son asked to go back and they did cute little crafts and made play dough. We got a 2 bedroom suite and it was gorgeous with a lovely view and comfy beds. This is definitely.not a party resort, things shut down early which was totally fine for us but if you’re looking for a late night party scene then I would go elsewhere. My only complaint is that we chose this resort for the kids water park area and the water was so freezing the kids wouldn’t go in there, I don’t understand why the water isn’t heated like the rest of the pools on the property. Overall great stay and we can’t wait to go back!
Stayed 7 nights in Dec 2024

10/10 Excellent

SUNG TAO

Stayed 5 nights in Nov 2024

6/10 Okay

JaYoun

Stayed 5 nights in Dec 2024

10/10 Excellent

Matheus Abrao Safatle De

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything on the property
Stayed 4 nights in Dec 2024

10/10 Excellent

Allen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was outstanding! as far as traveling outside of the property that's another story. They will over charge you in an instant, so book movement through the hotel concierge. Overall, the Hilton is very high quality as far as hotels go.
Stayed 6 nights in Sep 2024

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly ! Great night activities and room service . Definitely will come back
Stayed 4 nights in Dec 2024

10/10 Excellent

Nia Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

KM RASSEL, Maple Grove

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
RIP OFF WITH ALL-INCLUSIVE. ALL JUNK FOOD. ITS BETTER TO EAT MCDONALDS. EVERYTHING DESIGNED NOT TO SERVE QUALITY FOOD.
Stayed 6 nights in Nov 2024

8/10 Good

Vincent

Liked: Amenities
Everything was good
Stayed 6 nights in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort !!
Stayed 4 nights in Dec 2024

10/10 Excellent

Kim

Traveled with family
Liked: Amenities, property conditions & facilities
All the restaurants were very good. The staff and the food was very tasty and we loved the hibachi. The morning buffet was always stocked and never had a problem getting in even at busy times. The best thing about this hotel is the entertainment team. Santos, Cristian, Bruno, Leon, Kax, Tony. They’ve made our vacation so much fun and they were all so personable and professional. We love that and we would go back just to see them as our new family. Thank you Hilton! The bugs were a little hard and the pillows a little large. Always found a good spot by the pool. Good food down at the beach. Very steep there and unable to go in the water due to high surf and wind. That did not stop us from having a good time. We love the Hilton family. Our second trip a Hilton. Does not disappoint. Did not have to make reservations except for hibachi. The spa was one of the best I’ve been to and my massage was the best I’ve ever had. Her name was Veronica.
Stayed 7 nights in Dec 2024

10/10 Excellent

Tufail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Luis A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and perfect for families
Stayed 4 nights in Nov 2024

6/10 Okay

Beth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It felt like the staff was very unhappy and provided bad service as a result. There were a few notable exceptions, Italian restaurant, cleaning service and guys by the pool. The beach is beautiful but too wavy for small children, wish I had gone a bit further down the coast, as I have in the past. The splash pad area was a key factor for choosing the hotel (traveling with 8 kids— 1, 4, 5, and 12 year olds) but was freezing the entire week first week December. The kids club was a huge hit and they let me bring in my baby as long as I stayed with him, which was great. The food itself was excellent (two foodies in our group) but the waitstaff damped that experience. Recommend it but don’t plan to go back.
Stayed 6 nights in Dec 2024