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Hotel Riu Palace Kukulkan - Adults Only

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Palace Kukulkan - Adults Only

4 outdoor pools, pool umbrellas, sun loungers
Sundeck
Exterior
Lobby sitting area
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Room options

Available filters for rooms
Showing 42 of 42 rooms

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (E)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Vista Mar (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Front Elite Club -L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (L)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club - L)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CAN)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Sea View (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Ocean View (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | B2C-CAN)

Minibar, in-room safe, desk, blackout drapes

Suite, Ocean View (Elite Club | B2C-CAN)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (U)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (M)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Sea View (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout drapes

Junior Suite Ocean Front Elite Club (M)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
Bathrobes
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout drapes

Suite Ocean View Elite Club (U)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Elite Club | E)

Highlights

Balcony
Air conditioning
Club Lounge
Flat-screen TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Partial Ocean View (B2C-US)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (C)

Highlights

Balcony
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Separate bedroom
Private bathroom
Eco-friendly toiletries
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

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All inclusive
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About the neighborhood

Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Marlin Beach - 5 min walk
  • Cancun Interactive Aquarium - 7 min walk
  • La Isla Shopping Mall - 7 min walk
  • Aquaworld - 6 min drive
  • Cancun Convention Center - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Duna Pool Bar - ‬7 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Cambalache - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪mb Restaurant - ‬3 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only

Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Hotel Riu Palace Kukulkan - Adults Only and take advantage of a free breakfast buffet, a swim-up bar, and a grocery/convenience store. With amenities like a white sand beach and sun loungers, this hotel is the perfect place to soak up the sun. Indulge in a body wrap, aromatherapy, and a massage at the onsite spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • ATM/banking services, beach towels, and a 24-hour front desk
  • Barbecue grills, concierge services, and an elevator
  • Guest reviews give top marks for the dining options, beach locale, and pool
Room features
All 428 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 6 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Lifeguards on site

Conveniences

  • ATM/banking services
  • Elevator
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body wraps
  • Massages
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Cancun
Hotel Riu Palace Kukulkan - Adults Only Hotel
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Cancun
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only Hotel Cancun

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Palace Kukulkan - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Kukulkan - Adults Only?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Kukulkan - Adults Only?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only?

Yes, the property is all-inclusive.

Where is Hotel Riu Palace Kukulkan - Adults Only located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall and La Isla Shopping Mall. Marlin Beach and Hotel Zone Beaches are also within 10 minutes.

Hotel Riu Palace Kukulkan - Adults Only Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2071 out of 3017 reviews" "
Rating 8 - Good. 528 out of 3017 reviews" "
Rating 6 - Okay. 231 out of 3017 reviews" "
Rating 4 - Poor. 78 out of 3017 reviews" "
Rating 2 - Terrible. 109 out of 3017 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Najla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where absolutely clean and beautiful. Very attractive to everyone.
Stayed 5 nights in Dec 2024

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, however bed was just bit to firm
Stayed 6 nights in Dec 2024

6/10 Okay

Otoniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the beach unpleasant surprise no guarantee on bed size we want a king end up in a double bed room for 2 nights, until one king bed become available.
Stayed 7 nights in Dec 2024

10/10 Excellent

Michele C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at the Riu Las Americas & Riu Cancun before and this one was by far my favorite. A mixture of fun activities but also some R&R. Of course, always friendly staff and constantly cleaning. Walking distance to the shopping mall. The buffet was AMAZING in comparison to the sister resorts. We chose to eat at the buffet more than the restaurants because the steak house was just ok. But my BIL said the Italian restaurant was really good.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wendy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only draw back is the beds are extremely hard and uncomfortable.
Stayed 5 nights in Nov 2024

2/10 Terrible

Norma

Traveled with partner
Food and service terrible.
Stayed 5 nights in Dec 2024

10/10 Excellent

MARCO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 5 nights in Dec 2024

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Sven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. 5th stay at RIU
Stayed 6 nights in Dec 2024

2/10 Terrible

Saul

Traveled with partner
Disliked: Staff & service, amenities
I booked this trip for my fiancè and I to celebrate our engagement and from the beginning it was a nightmare. My package was supposed to be for 2 people (flight and resort) but my room was only booked for 1 person! When I get there the “customer service” charged me $800 to add my fiancè to my room. While trying to enjoy my stay I was given attitude from several employees who hate their job. The restaurants are TERRIBLE! To top it off when I was checking out they charged me an additional $200 fee because my fiancè had to much to drink at their unlimited drinks party and threw up. I have never had such a bad experience with any resort or hotel! DO NOT STAY HERE there are way better properties you can choose from! TRUST ME
Stayed 4 nights in Dec 2024

10/10 Excellent

Jingxuan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This all-inclusive resort in Cancun exceeded all expectations! From the moment we arrived, the friendly staff made us feel right at home. The resort's dining options were outstanding, offering everything from authentic Mexican dishes to fresh seafood and international favorites. Each meal was a new adventure for the taste buds. The location is unbeatable, with a shopping mall just a short stroll away. It was so convenient to browse boutiques and grab souvenirs without needing transportation. Our hotel room view was a dream come true – waking up to the endless turquoise sea every morning was pure magic. The balcony became our go-to spot for morning coffee and sunset cocktails. Speaking of cocktails, the resort's selection was top-notch. From classic mojitos to creative tropical blends, every drink was crafted to perfection. If you’re looking for the perfect Cancun escape, this resort has it all – stunning views, incredible dining, a prime location, and service that makes you feel like royalty. Highly recommended for a stress-free, unforgettable getaway!
Stayed 4 nights in Dec 2024

10/10 Excellent

Taj

Liked: Cleanliness, staff & service, property conditions & facilities
Trip was awesome
Stayed 4 nights in Dec 2024

8/10 Good

Brittany

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our second time staying at this property. The first time we went in January. This time we went with a few more people in December and upon booking we asked for our rooms to be together. When we got there to check in the other couples had went, checked in and gotten done well. The lady that we had had messed around kept going over by the other people kept going in the back, just kept messing around and about six other couples had checked in between the time that we had got to the desk to check in to the time that she actually assigned our room and you could hear the other couples getting the same rooms that we had ordered and then she said well the only way I can give you a room that’s by the other people that you came with is if you take one with a double bed because now there’s no rooms available we paid extra to have an ocean view and we were on the second floor and you could barely see above the palm trees, so we had no view of the ocean.
Stayed 5 nights in Dec 2024

8/10 Good

INDIRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed in this hotel for 4 days. We enjoyed every moment of our stay. Good customer service, housekeeping cleanliness, and food were excellent. I recommend this place and want to go back again.
Stayed 4 nights in Dec 2024

10/10 Excellent

PETER L

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit this year! Wonderful property, great rooms with bathtubs, never ending hot water, get the pillow top put on your bed, nice pillows, wonderful beach area, Rossini's Italian restaurant has the best antipasto bar, great servers, shuttle to the Riu caribe for their Theme night parties, late check outs available as well. You won't regret a visit to this hotel.
Stayed 5 nights in Dec 2024

8/10 Good

Anel Gisela

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was nice and the rooms were clean. Jade was great; she helped me surprise my in-laws who were celebrating 49 years of marriage and our dear friends celebrating 45 years of marriage. However, the receptionist who checked me in was not welcoming and didn’t explain anything about the resort besides giving me the room keys. The drinks were noticeably low in alcohol. We dined at two restaurants: the morning buffet and the steakhouse. The steakhouse lacked flavor, and the meat was tough to chew. The Asian restaurant had limited options, and we discovered that the buffet at night offered Asian food as well. The buffet had more flavor and shorter wait times. The Spanish night at the buffet was good in flavor, though some items, like the enchiladas de mole, had cold tortillas and filling. Overall, the restaurants could improve in flavor. The entertainment was okay, but not great. The beach was lovely. It was windy most of our days, but we still enjoyed the beach and the waves. Overall, it's a good place to relax and great for the beach. However, the food and entertainment could be better.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Canesha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun in the sun
Stayed 3 nights in Dec 2024

10/10 Excellent

Ali

Stayed 5 nights in Nov 2024

10/10 Excellent

Kelsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was amazing! It was beautiful and the staff were very attentive. I got the elite club and the restaurant alone was enough to make me want to come back. I will say the only thing that threw me off was the resort credits. They were used more so as a discount which was strange to me. You couldn’t actually buy anything with just the credits but other than that the room, pool, dining options, and activities were a plus! I would recommend and actually stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 4 nights in Dec 2024