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Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
Premium bedding, pillowtop beds, free minibar items, in-room safe
Aerial view
Children's activities
View from room

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Hot Tub
    Hot Tub
  • All inclusive
    All inclusive
  • Pool
    Pool
  • Housekeeping
    Housekeeping
The price is SAR 2,515
SAR 2,515 total
includes taxes & fees
1 Dec - 2 Dec

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Excellence Club Junior Suite Ocean View

Terrace/patio

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Balcony view

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-up Suite

View from room

Excellence Club Junior Swim-up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 72 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Finest Club Family Suite

View from room

Finest Club Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Finest Club Junior Swim-Up Suite

View from room

Finest Club Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Spa Or Pool View

Premium bedding, pillowtop beds, free minibar items, in-room safe

Junior Suite Spa Or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

View from room

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Ocean View

View from room

Finest Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite

View from room

Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Excellence Club Junior Suite Pool View

View from room

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

View from room

Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 149 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Finest Club Junior Suite Pool View

View from room

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pool Family Suite

View from room

Pool Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 158 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite With Private Pool

View from room

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 144 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property
Atelier Playa Mujeres - Adults Only - All Inclusive
Pool
Breakfast included
All inclusive
Spa
9.4 out of 10, Exceptional, (1036)
The price is SAR 2,163
SAR 2,624 total
includes taxes & fees
16 Dec - 17 Dec
Atelier Playa Mujeres - Adults Only - All Inclusive

About the neighborhood

Map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 9 min drive
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 88 min drive
  • Dolphin Discovery - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬8 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Caprichos Villa del Palmar - ‬5 min drive
  • ‪Davinos - ‬5 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury all-inclusive property near Playa Mujeres Golf Club
You can look forward to an adjacent golf course, free water park access, and 2 swim-up bars at Finest Playa Mujeres by The Excellence Collection - All Inclusive. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to a body scrub, aromatherapy, or a massage at One Spa, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. The gym offers yoga classes and Pilates classes; other things to do include fishing, snorkeling, and boat tours. In addition to 2 poolside bars and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 10 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, extended parking, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), motorized watercraft on site, and an elevator
  • Guest reviews say great things the family-friendly amenities, beach locale, and helpful staff
Room features
All 450 rooms boast comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Lizo
  • Shoji
  • Le Petit Plaisir /Eleganc
  • The Market Kitchen
  • Brass

Things to do

  • 10 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16996 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-out is at noon.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.

Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 1006 reviews" "
Rating 8 - Good. 144 out of 1006 reviews" "
Rating 6 - Okay. 91 out of 1006 reviews" "
Rating 4 - Poor. 36 out of 1006 reviews" "
Rating 2 - Terrible. 41 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Eunice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to wait an hour to be taken to our room. Other than that, it was great!
Stayed 3 nights in Sep 2024

8/10 Good

Mark Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

6/10 Okay

Abrar Ahmed

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
while most of our experiences at the resort were enjoyable, there were issues with the concierge and some management-level employees. When we checked in late, we asked about any restaurants or bars that stayed open late. The concierge informed us that everything closed at 11 pm, but we later discovered a bar that stayed open until 1 am every night—information that would have been helpful from the start. Unfortunately, it seemed the concierge didn’t have accurate information or make an effort to assist us with our questions. Aside from these interactions, we had a pleasant stay and would consider returning, but I hope the resort improves the quality and responsiveness of its management team for a smoother experience.
Stayed 3 nights in Nov 2024

6/10 Okay

Punita

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great food and great amenities
Stayed 5 nights in Nov 2024

10/10 Excellent

Brandon

Stayed 3 nights in Oct 2024

8/10 Good

Jona

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff here is amazing. Every one is very attentive and smily. Rooms and food are good. Grounds are taken care of and the pools and beach are so nice.
Stayed 6 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family and children friendly.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mary Susan

Stayed 4 nights in Oct 2024

10/10 Excellent

Raidel I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Rehan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the fact that elevators are small, everything was great. The staff is so friendly and accommodating. Food was delicious everywhere especially the lizo restaurant. They have kids shows and pool for kids and separate area for kids area with water park and activities for kids such as face painting and game nights. Our bedroom was nice and spacious and they did room service multiple times a day without requesting which is very helpful for a family with small kids Highly recommend this resort and shows for adults too are great
Stayed 5 nights in Oct 2024

10/10 Excellent

Rahila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort and friendly staff. Perfect to vacation in a quite gated community away for the hustle of hotel zone in Cancun.
Stayed 6 nights in Oct 2024

10/10 Excellent

Hiram

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was fantastic
Stayed 5 nights in Oct 2024

8/10 Good

MEDHAT

Stayed 6 nights in Sep 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stayed was amazing! The staff was extremely welcoming and friendly. They gave us the best customer service that I have experienced. I’m referring from receiving us to the restaurants, entertainment and check out. This is definitely a 5 star experience. Simply amazing!
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Louis

Stayed 6 nights in Sep 2024

10/10 Excellent

Jong Hun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 5 nights in Oct 2024

6/10 Okay

James, Noblesville

Traveled with family
Liked: Staff & service
Finest is ‘fine’ , no wow factor we had hoped for and had at other excellence property. Room service slow and limited options. Many of the activities were adults only (pickleball, archery, bike rides, etc). Food was ok but nothing special . Limited pool area for family. Our 10 year old did like the blob in kids area. For price it is ok
Stayed 4 nights in Oct 2024

6/10 Okay

Jason

Stayed 7 nights in Sep 2024

10/10 Excellent

YEN-TING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like its name it’s been excellent for our stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Jani

Stayed 4 nights in Sep 2024

10/10 Excellent

Debbie

Liked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Surinder

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and service. Very clean and the staff are most attentive and accommodating of requests. Very prompt to fix anything. A very good holiday. Will definitely go back.
Stayed 7 nights in Sep 2024

8/10 Good

Fredelin

Stayed 6 nights in Sep 2024