Finest Playa Mujeres by The Excellence Collection - All Inclusive

5.0 star property
Luxury property on the beach, with 10 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

16 bars/lounges, 2 swim-up bars, 2 poolside bars, beach bar
View from room
Private beach, white sand, sun loungers, beach umbrellas
Terrace/patio
Outdoor wedding area

Reviews

9.0 out of 10

Wonderful

Popular amenities

The price is SAR 5,854
SAR 5,854 total
includes taxes & fees
31 Dec - 1 January 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 18 of 18 rooms

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Hypo-allergenic bedding
Pillow menu
  • Sea view
  • Sleeps 2
  • 1 King Bed

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 149 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Excellence Club Junior Swim-up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
  • 72 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Finest Club Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 88 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Finest Club Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 74 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Junior Suite Spa Or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Swim-Up Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
  • 144 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Finest Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 88 sq m
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Minibar (some free items)
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Two-Story Rooftop Terrace Suite with Plunge Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 149 sq m
  • Sleeps 4
  • 1 King Bed

Finest Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 72 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pool Family Suite

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 158 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Junior Suite With Private Pool

Highlights

Furnished balcony or patio
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
LED TV
  • 144 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive
  • Playa Mujeres Golf Club - 9 min drive
  • Isla Mujeres Ferry Terminal - 82 min drive
  • North Beach - 88 min drive
  • Dolphin Discovery - 88 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬8 min drive
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Caprichos Villa del Palmar - ‬5 min drive
  • ‪Davinos - ‬5 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Luxury all-inclusive property near Playa Mujeres Golf Club
You can look forward to an adjacent golf course, free water park access, and 2 swim-up bars at Finest Playa Mujeres by The Excellence Collection - All Inclusive. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, thalassotherapy, or a body wrap at One Spa, the onsite spa. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. The gym offers yoga classes and Pilates classes; other things to do include fishing, boat tours, and scuba diving. In addition to 2 poolside bars and a rooftop terrace, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 10 outdoor pools and a children's pool, with 2 swim-up bars, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • An outdoor tennis court, extended parking, and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), luggage storage, and tennis lessons on site
  • Guest reviews say great things the family-friendly amenities, beach locale, and helpful staff
Room features
All 450 rooms boast comforts such as 24-hour room service and free international calls, in addition to thoughtful touches like premium bedding and pillow menus. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 46-inch LED TVs with premium channels
  • Furnished balconies or patios, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Bicycling
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 poolside bars, 16 bars/lounges and 1 beach bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Lizo
  • Shoji
  • Le Petit Plaisir /Eleganc
  • The Market Kitchen
  • Brass

Things to do

  • 10 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Golf driving range
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Wine tasting room
  • Yoga classes

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16996 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace
  • Vegetable garden

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Beach towels
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • No plastic drinking straws
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Furnished balcony or patio

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free international calls
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 13 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Yes, this property has 10 outdoor pools and a children's pool.

Is Finest Playa Mujeres by The Excellence Collection - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-out is at noon.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, bicycling, soccer, and more.

Where is Finest Playa Mujeres by The Excellence Collection - All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 1 mi (2 km) of Mujeres Beach, Punta Sam Beach, and Punta Sam Ferry Terminal. Playa Mujeres Golf Club and El Meco Archaeological Site are also within 3 mi (5 km).

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 692 out of 1004 reviews" "
Rating 8 - Good. 147 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 34 out of 1004 reviews" "
Rating 2 - Terrible. 41 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hasan

Stayed 4 nights in Nov 2024

8/10 Good

xiaodan

Stayed 3 nights in Nov 2024

10/10 Excellent

Tanveer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, a lot of activities for kids and the kids activity areas were exceptional. Staff was very friendly. Pool was very nice. There was an issue with the room thermostat, but they fixed it right away. The food could have been better but overall it was great.
Stayed 5 nights in Dec 2024

8/10 Good

KAMALDEEP

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Chen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynnette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Playa Mujeres is removed from the crazy busy part of Cancún. The service was unbelievably amazing! Shout out to Fredy at the Gusto restaurant for getting me a virgin daiquiri when they don’t even have them there. TWICE! The staff is just fantastic and made a great stay into an amazing stay!
Stayed 4 nights in Dec 2024

6/10 Okay

Kristine

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We found this resort to be just okay. Rooms were nice, very minimalist. We paid extra for a swim up suite so we could swim/chill on the patio while our baby takes his naps. But the pool water was so cold, it was difficult to even get into. We found this to be the same case for all the pools at the resort. This led to us not using the pools as much, and other guests seemed to do the same. Pools were virtually empty most of the time. We found the ocean to be warmer! Compared to other resorts we’ve been to, there wasn’t much to do here so we got bored pretty quick. Restaurants were very good though, buffet was average. Probably will not come back, was expecting more based on past reviews. Server Andres at Surf & Turf was great
Stayed 7 nights in Dec 2024

8/10 Good

Grant

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and overall a great vacation for our family, including two children ages 7 and 5 and grand parents. The only reason we can't give 5 stars is the dining experience - the food was good, but it was very difficult getting a reservation at the more popular restaurants. If you weren't able to make the restaurants dinner opening, you had to wait over an hour for the next seating. There was also one night where the sheets were changed with slightly damp sheets - that didn't leave a very comfortable sleeping experience. Overall, we enjoyed our stay though!
Stayed 5 nights in Dec 2024

10/10 Excellent

Spencer

Had a wonderful time
Stayed 5 nights in Nov 2024

10/10 Excellent

Hujiaxi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a blast time staying in this hotel. One minor thing to improve: hope the staff at kids club could be more organized and follow their activities schedule on their app to avoid miscommunication. Overall the staffs are attentive and helpful.
Stayed 7 nights in Nov 2024

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Nicole

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Chitranshi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Dec 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

NaTasha Yvette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible internet connection
Stayed 3 nights in Nov 2024

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Sep 2024

10/10 Excellent

Ramy Medhat

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for young families
Stayed 4 nights in Nov 2024

6/10 Okay

Adam Richard

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and spa were great. Rooms and overall facilities underwhelming. Not enough beach and pool chairs. Food was just above average. Went during busy time and seemed like the resort was not well prepared to handle the number of people.
Stayed 8 nights in Nov 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect, great food, great staff, super clean hotel. Only the wifi could be better, was not able to finish a zoom meeting.
Stayed 7 nights in Nov 2024

10/10 Excellent

Prijilal, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Kelly Christeen

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Yusuf

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good!
Stayed 7 nights in Nov 2024

2/10 Terrible

Leah Marie

Stayed 4 nights in Oct 2024

6/10 Okay

Phuong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food is just average. Brass steak is bad, buffet is decent but not open for dinner at all. Wait time at restaurant is bad if we come at 7pm so we have to go at 6pm for a group of 6. Attacked by mosquitos a lot and entertainment is ok except MJ show is poor
Stayed 5 nights in Nov 2024

2/10 Terrible

ZVI

Stayed 5 nights in Oct 2024