Find all hotels by El Cid in Riviera Maya from SAR 392

"Beautiful "

"If you want excellent food, definitely stay in the Royal area. It is well worth the upgrade especially if you don’t mind walking. Rooms are spacious, beds comfortable, but bathrooms have cracked tile in floors. Lots of walking and great for families. Wildlife is everywhere including monkeys, coati, agouti, deer, and iguana. Xcaret Park is a brief walk, plan for 2 days to see the whole park if you want to snorkel or do any activities. The staff in Royal are sometimes slow to respond but will accommodate your requests. "

"It's our first time at an all inclusive resort and it was a pretty great experience. The staff at the restaurants (buffet, bars and ala carte) were very friendly and always helpful. The resort is pretty massive although slightly dated was still very pleasing and comfortable. The food was pretty good but you need to book the ala carte ones quickly. We managed to try different ones throughout the stay. Would recommend this resort if you are looking for an all inclusive one in Playa Del Carmen"

"Every employee was courteous and friendly. Food was good and there was enough drinks"

"Everything was excellent and all the services were provided very delighetly and appropriately. The staffs were helpful and respectful "

"It was an amazing experience! I will definitely go back again. The food was delicious, and the staff was also amazing. "

"Our family had a wonderful time! Jose was a great host and Cipriano helped find seats for us each morning. The staff at the main buffet are great with service and the food as good. Thank you!! "

"This was a great place to stay. Easily one of our best vacations ever. Everything was great, weather, location, beautiful landscapes in the middle of nature, all the fun activities at the parks. Food too was excellent, we loved eating at Bio, their all vegan restaurant. Hospitality was top notch. Xenses, Xplor and Xelha are must do parks. Hope to visit again in the future when Xavage their other park opens up. "

"My husband and I traveled for his 70 th birthday. We rate this hotel a 10/10 . Food was delicious , staff was friendly and we truly just enjoyed everything. Shout outs to some very special staff KENDDELL- was pool entertainment. He remembers everyone's name after meeting you only once . TIGER at the main bar was so fun and gave personal attention. Also at main bar OCTAVIO , Jorge and Yovannetti. Miquel at pool bar was so fun . PILAR who booked our dinner on the beach with a show . She was so friendly and we chatted and fun with her the whole week . Our housekeepers were efficient and our room was always made up with fun animals lol . Only complaint is people reserving chairs at the pool by 6 am and never in the spots almost all day . One other complaint was bell hop when we left the taxi ride back to airport , the sign said 55$ and they told us we didn't understand the money conversion but we showed them on the phone and they couldn't answer us . We took the ride but didn't tip over the 70 $ . Best place would go back and would DEFINITELY recommend this hotel . 😁"