Find all hotels by Viceroy Hotel Group in Riviera Maya from SAR 1,707

"Stayed there April 3-8, had the most wonderful first resort experience. The staff was helpful and attentive, and the property was easy to navigate after the first day! It was so beautiful and the food was great. Absolutely will be returning! "

"Beautiful "

"If you want excellent food, definitely stay in the Royal area. It is well worth the upgrade especially if you don’t mind walking. Rooms are spacious, beds comfortable, but bathrooms have cracked tile in floors. Lots of walking and great for families. Wildlife is everywhere including monkeys, coati, agouti, deer, and iguana. Xcaret Park is a brief walk, plan for 2 days to see the whole park if you want to snorkel or do any activities. The staff in Royal are sometimes slow to respond but will accommodate your requests. "

"It's our first time at an all inclusive resort and it was a pretty great experience. The staff at the restaurants (buffet, bars and ala carte) were very friendly and always helpful. The resort is pretty massive although slightly dated was still very pleasing and comfortable. The food was pretty good but you need to book the ala carte ones quickly. We managed to try different ones throughout the stay. Would recommend this resort if you are looking for an all inclusive one in Playa Del Carmen"

"Every employee was courteous and friendly. Food was good and there was enough drinks"

"Everything was excellent and all the services were provided very delighetly and appropriately. The staffs were helpful and respectful "

"It was an amazing experience! I will definitely go back again. The food was delicious, and the staff was also amazing. "

"Our family had a wonderful time! Jose was a great host and Cipriano helped find seats for us each morning. The staff at the main buffet are great with service and the food as good. Thank you!! "

"This was a great place to stay. Easily one of our best vacations ever. Everything was great, weather, location, beautiful landscapes in the middle of nature, all the fun activities at the parks. Food too was excellent, we loved eating at Bio, their all vegan restaurant. Hospitality was top notch. Xenses, Xplor and Xelha are must do parks. Hope to visit again in the future when Xavage their other park opens up. "