Carretera Cancun - Tulum Km. 27.5, Puerto Morelos, QROO, 77580
What's nearby
Arrecife de Puerto Morelos National Park - 1 min drive - 0.1 km
Petempich Bay - 6 min drive - 2.4 km
Crococun Zoo - 10 min drive - 7.9 km
Puerto Morelos Beach - 13 min drive - 10.5 km
Puerto Morelos Town Square - 17 min drive - 12.2 km
Getting around
Cancun Intl. Airport (CUN) - 20 min drive
Restaurants
Market Cafe - 14 min drive
Sensai - 15 min drive
Casa del Mar - 15 min drive
Preferred Club Bar - 6 min drive
Moments Lobby Bar - 13 min drive
About this property
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive
Luxury all-inclusive hotel on the waterfront
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and an outdoor entertainment area at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. In addition to 4 bars, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Additional perks include:
2 outdoor pools
Free self parking and valet parking
A 24-hour front desk, concierge services, and an elevator
Outdoor furniture, smoke-free premises, and wedding services
Guest reviews say great things about the pool and helpful staff
Room features
All 355 rooms include comforts such as premium bedding and pillow menus, in addition to perks like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
Bathrooms with deep soaking tubs and hair dryers
Smart TVs with satellite channels
Coffee/tea makers, daily housekeeping, and electrical adapters/chargers
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Free valet parking on site
Food and drink
5 restaurants and 1 coffee shop/cafe
4 bars/lounges
Things to do
2 outdoor pools
Full-service spa
Conveniences
Elevator
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Turndown service
Wedding services
Outdoors
Beachfront location
Outdoor entertainment area
Outdoor furniture
Spa
9 treatment rooms
Couples treatment room(s)
Massages
Massage/treatment rooms
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
More
Couples dining
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bed sheets
Down comforter
Pillow menu
Premium bedding
Bathroom
Bathrobes
Bathtub or shower
Deep soaking bathtub
Hair dryer
Private bathroom
Towels
Entertainment
Satellite channels
Smart TV
Food and drink
Champagne service
Coffee/tea maker
Espresso maker
Minibar
More
Electrical adapters/chargers
Laptop-compatible safe
Turndown service
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Parties and events are allowed on site
We should mention
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Margaritaville Island Reserve Riviera Maya
Margaritaville Island Reserve Riviera Maya An Adults Only
Frequently asked questions
Does Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive have a pool?
Yes, this property has 2 outdoor pools.
Is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Self parking and valet parking are free at this property.
What time is check-in at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive?
Yes, the property is all-inclusive.
Where is Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive located?
This Puerto Morelos hotel is on the beach, steps from Arrecife de Puerto Morelos National Park, and within 9 mi (15 km) of Moon Palace Golf Club and Puerto Morelos Beach. Petempich Bay and Ojo de Agua Beach are also within 9 mi (15 km).
Margaritaville Island Reserve Riviera Maya - An Adults Only All Inclusive Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were not helpful as there were raccoons swimming in our private swimming pool and it caused me to end my birthday trip a day early the hotel did not accommodate me or refund me for my last night which I find unfair I have been going back and forth with them for weeks now
This was our first stay at this resort and we are already planning to come back. Everything was amazing! The food was fantastic, staff was incredible. Although there’s no beach we didn’t find it a problem at all, plus if you walk towards ether resort on ether side you can walk along those beaches
Everything was beautiful, the staff were very accommodating except someone in Concierge Aleesa. She was very rude and aggressive and bating people into altercations, definitely spoke with a supervisor about her. Restaurants on the resort are not done traditionally and will be filled for your entire stay. We could not get reservations for the steak house, went to see if there were any cancellations and the restaurant was empty asking us to come back on another day. This is what needs to be fixed. Besides that it was a wonderful stay!
My issue is with Expedia, the beach at this resort was destroyed over a year ago but yet Expedia is showing a beautiful beach. This is false advertising and Expedia has lost a customer
It’s an excelent and beautifull hotel. The food and drinks are great in every bar and restaurant. However, location is fan from everything and roads near the hotel are destroyed and some drivers are going to mention that they won’t go through those roads, especially on rainy days since it get flooded. Overall, it’s an good choices if you are looking not to go out much and enjoy the facilities.
Great hotel with very nice staff. Only downside no beach access available. Smaller resort with fewer activity options but the overall place is very beautiful. Great service from servers Juan and Jesus at the Boathouse buffet and JWB Steakhouse. Febe in concierge services was very helpful booking restaurant reservations. Every time she seen me walking around she always provided a smile and spoke to me remembering my name. The rooms are very nicely decorated with a lot of space. The Landshark restaurant had good food, love the tacos from the other snack bar. JWB restaurant had the best overall food experience.
Everything is nice and walkable to everything. The food is the best that we have had at all of all inclusive resorts that we have been to. Staff is so friendly we will be going back in June. All ready scheduled it
This resort was 10/10. Everything about the resort met our expectations. Staff were all amazing everywhere in the resort. Very clean resort. There isn’t anything wrong to say about it. We will definitely be back
Excellent all inclusive. Superb staff. Very well maintained hotel. Faultless and generous. Only negatives - no real beach and road access is painful therefore bestcstay in the hotel.
David
Stayed 5 nights in Nov 2024
4/10 Poor
Mario Luis
Traveled with group
9 December 2024
Disliked: Amenities
No communication regarding not being able to be on property after check out time.