Find all hotels by Palace Resorts in Riviera Maya from SAR 2,447

"The only two complaints is that the food was terrible . Typical however, for all inclusive resorts almost never have good food . Second that is there isn’t really much to do . I was suppose to get resort credits through my gold membership with Expedia and a room upgrade . Plus spa credits . I never did .. so that was a bit annoying "

"Is a Beautiful Hotel, the food is very good. "

"Our family of 4, daughters 10 & 12 and friends went to this resort for 10 days in February 2025. I cannot say enough good things about our experience. The resort is beautiful, well maintained and manicured. The staff were very kind and considerate. The room was well appointed and spacious. While there are only a few main restaurants there are other eating options that are available certain times - the quality of the food and flavours were quite good. Not even our pickiest eater went hungry. The pools are set at such a nice temperature, very good swimming options. The beach has suffered extensive erosion, but we still enjoyed swimming every day in the sandy area. The beach is cleaned and seaweed is removed each morning. We did not use the kids club, although they did have an extensive area suited to young children. The evening entertainment was limited, but the shows they had were well done. Overall the only small details that I can say on a less positive level were that the tv package was very limited and we could not cast our phone to tv to play movies and the beds were a little firm. "

"Staff service and good food "

"If you would like as near perfection this side of heaven, stay at Xcaret! This place is ideal for safety and security. Tip: Figure out which parks you want to visit before you arrive, actually call the hotel to reserve them! Restaurants, too, that require reservations. This way you'll get the most out of the tremendous amount available! Great for anyone -- except maybe the elderly? There was a lot of ground to cover every day. But if you're fit and can walk, enjoy the VAST offerings of Xcaret. Expect the best service and attention, a gorgeous property, unbelievable food, and lots to do."

"Great service and excellent food "

"The many choices of food, pool areas and of course drinks!"

"Some restaurants were excellent,some were not. Overall good experience "

"This resort was new and smelled fresh. Had a wonderful time with family. Exchange privileges with the other two resorts were wonderful. Many options to eat and nice shows in the evening. Only negative: beach-not so good."