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"We loved our stay at the RIU Cancun! We felt safe and well looked after during our entire stay at this resort. The food options are INCREDIBLE! Just be sure to get in line early for any of the individual restaurants, as they filled up very quick. The staff was always so pleasant, friendly and accommodating! It was my partners birthday during our stay, and housekeeping left something sweet and exciting in our room that day! That was a special surprise! There are 4 pools, most of which are quite lively and busy, but thankfully there is one that is much quieter and relaxed when you truly need to unwind and relax. We also appreciated being oceanfront, and being able to go down a few steps to the beach whenever we wanted! I would absolutely come back to this resort! The only issue we had was that our key cards were constantly needing to be reset and reactivated, nearly every day of our stay we had to go get them reset. However they remedied this by changing the batteries in our door lock! "

"Great overall "

"Recently stayed at Paradisus - Cancún for my birthday and everything was better than I could have even imagined. I was blown away by the exceptional customer service from all staff. I truly felt like royalty! Everything felt seamless & flowing. It was easy & convenient to schedule excursions & make reservations for meals. Being that it was during spring break, it was busy but not to the point that it felt crowded. The only place you’ll find crowded is the pool of course because it’s incredible, so keep that in mind finding chairs after 9 can be difficult. We opted for a towel on the beautiful beach, only a short walk from a bar and restrooms, etc.. We rented a beach cabana one day & it comes with a bottle of champagne and a seafood platter. Considering it was hard to find chairs the entire time, it was nice to have a designated spot to relax for the day & also have a server that came by frequently for drink refills. The buffet has a wide variety, breakfast was really good, ask for Jorge! The best thing I ate while I was here was the black angus ribeye from Sal. Omg. It was the best steak I have ever tasted in my life & I’m from Texas! Lol The service at the steak restaurant was phenomenal, worth every penny and truly made my birthday trip feel so special. I’ll never forget it. Biggest take aways from this place is the beauty of the resort & the amazing staff that actually connect with you & provide exemplary service. It truly exceeded my expectations. Book the trip! "

"We enjoyed the dining options and the service by all staff. "

"Fun and relaxing"

"Beautiful property with exceptional food choices and amazingly friendly staff. Easy walk between the Sunrise and Nizuc resorts for dining and entertainment options. Sunrise pool area is always full of energy. "

"staff could not have been more friendly and helpful! highly recommend. "

"The entertainment staff was phenomenal!!!"

"The staff and cleanliness cannot be beat. For an all inclusive, the dining options are great. The only slightly annoying aspect of the resort was the very loud construction work for large portions of each day. "