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"The hotel was excellent and the only reason they are not getting 5 stars is because of an issue with the TV. The local stations are all in spanish which I would assume. However, the TV's are old so you have no options to remotely connect to netflix or any.other options. Both the butlers we had were great and tried to fix it with no luck. The restaurants require reservations so the first night since we didnt have reservations we did room service. The food was ok, but would not and did not order again. The Italian restaurant was amazing and if you can sit outside the view is unbeatable! We also tried the Asian and Japanese restaurants ans they both were good as well. The cabanas at the beach are first come first serve, but we always found one available when we wanted it. I recommend the resort. We did the upgraded option, so i am not sure what comes with different levels."

"Excellent experience, strongly recommended."

"A great place to stay with family. Consignier staff Veronica was very helpful, as well as all the other staff. Several food options to choose from, room service was great and pools are very clean. Will definitely book there again. "

"Very clean, excellent food, fast and friendly staff. Pool bars do wind down around 6pm but over beautiful resort! I will definitely be back! "

"Loved it "

"The Fantastic GM Andrea Ruitz ! The Happy vibes of the Beloved Team! Excellent food and drinks and service! Gorgeous grounds, beach and suites! Third booking on the same holiday , Beloved gets my highest recommendation! Best General Manager in the collection, Andrea’s attention to details is Exceptional!!!!💕💎💎💎💎💎💕"

"Absolute Luxury. 5 stars x 100!!! Just perfect in every way. We were showered with phenomenal service from start to finish. "

"Perfect "

"One of the Best Beach areas I have seen in Mexico "