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"The staff is exceptional but I would recommend a few things in the way of entertainment. Perhaps live music at the pool, more activities pool side ie. pool games, dance lessons, cooking class ( salsa or guacamole lessons), etc. "

"El hotel me parecio muy bueno aunque tiene problemas de mantenimiento"

"We had an amazing experience during our stay at Moon palace. This resort has a lot to offer for adults and children of all ages. Big pools, pool side bars, food, kids pool, play room, full spa … list goes on and on. Staff was super friendly, welcoming and really taking care of all the guests. great food options - more than what you can eat buffet and bunch of fine cuisines. Can’t wait to go to one of palace group resorts around the would again! "

"Appreciate the fact that it wasn’t a huge resort. Staff was friendly and entertaining"

"Beautiful property. Staff were all very kind and helpful. Just please warn first floor that coatis WILL get into your unlocked patio door. I sure love them tho. Highlight of the trip was watching them, and the cats. YES, I fed the coatis fruit and got some amazing photos. Not recommended, but i did pet them my last day! Loved the buffet. Nice job, Mexico!!!"

"Our VIP status got us the room service but other than that I really didn’t notice anything different than what somebody without that had. "

"I have never stayed at an all inclusive before and definitely had my doubts. Well, this visit was a game changer. The resort was great! Great location. Dining options. Cleanliness. The spa was amazing (visited it twice-once with Raquel and second time with Sherry). The wait staff were friendly and funny, engaging. Thank you Pablo and Jesus. The food options were endless it seemed, very delicious and fresh. The entertainment team tirelessly to keep patrons moving and engaged but without pressure. Daniel, David, Carla and Angela … you guys made all the difference. I did not want to leave! I’m NEVER one to go to the same place twice, but Wyndham Alltra officially changes my view on that stance. Thank you, everyone for a wonderful time. "

"Had a great stay there. Family of 4. Staff was great"

"I love all different amenities the property had available to us. Our favorite was the waterpark. "