See all properties
Save

AVA Resort - The Newest All OceanFront

5.0 star property
Luxury resort on the beach, with 6 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AVA Resort - The Newest All OceanFront

View from room
Free minibar, in-room safe, desk, blackout drapes
Restaurant
Room, 2 Queen Beds, Oceanfront (Queen) | Free minibar, in-room safe, desk, blackout drapes
Sauna, spa tub, steam room, body treatments, hydrotherapy

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Spa
  • Air conditioning
The price is SAR 2,160
SAR 2,160 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite, 2 Bedrooms (Panoramic)

Free minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms (Panoramic)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 122 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Suite (F&F Sundeck)

Free minibar, in-room safe, desk, blackout drapes

Suite (F&F Sundeck)

Highlights

Private outdoor spa tub
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Rainfall showerhead
  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Penthouse, 1 Bedroom (Suite)

Free minibar, in-room safe, desk, blackout drapes

Penthouse, 1 Bedroom (Suite)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, Oceanfront (F&F)

Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (F&F)

Highlights

Private outdoor spa tub
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Rainfall showerhead
  • 57 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, 2 Bedrooms (Panoramic King & King)

Free minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms (Panoramic King & King)

Highlights

Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
Bathrobes
  • 123 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Oceanfront (Queen)

Room, 2 Queen Beds, Oceanfront (Queen) | Free minibar, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Oceanfront (Queen)

Highlights

Private outdoor spa tub
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (Central)

Highlights

Private outdoor spa tub
Air conditioning
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 4 Bedrooms (Panoramic)

Free minibar, in-room safe, desk, blackout drapes

Suite, 4 Bedrooms (Panoramic)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 166 sq m
  • Ocean view
  • Sleeps 12
  • 1 Double Sofa Bed, 2 Queen Beds and 2 King Beds

View all photos for Suite, 3 Bedrooms (Panoramic)

Free minibar, in-room safe, desk, blackout drapes

Suite, 3 Bedrooms (Panoramic)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 167 sq m
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout drapes

Suite, 2 Bedrooms, Oceanfront (Gala)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 126 sq m
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Oceanfront (Central)

Free minibar, in-room safe, desk, blackout drapes

Suite, Oceanfront (Central)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 155 sq m
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, ADA Accessible, Oceanfront (King)

Room, 1 King Bed, ADA Accessible, Oceanfront (King) | Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, ADA Accessible, Oceanfront (King)

Highlights

Private outdoor spa tub
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Oceanfront (Couples)

Free minibar, in-room safe, desk, blackout drapes

Room, Oceanfront (Couples)

Highlights

Private outdoor spa tub
Air conditioning
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Rainfall showerhead
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (King)

Free minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed with Sofa bed, Oceanfront (King)

Highlights

Private outdoor spa tub
Air conditioning
Free minibar items
LED TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Gala)

Free minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Gala)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 86 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms (Suite)

Free minibar, in-room safe, desk, blackout drapes

Penthouse, 2 Bedrooms (Suite)

Highlights

Separate dining area
Private outdoor spa tub
Air conditioning
Dining table
Free minibar items
LED TV
Blackout drapes/curtains
Bathrobes
  • 168 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

Pool
All inclusive
Spa
Kids pool
8.2 out of 10, Very Good, (2455)
The price is SAR 2,346
SAR 2,856 total
includes taxes & fees
8 Jan - 9 January 2025
Moon Palace Cancun - All Inclusive

About the neighborhood

Map
Blvd. Kukulcán 25.3, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Ventura Park Cancun - 5 min drive
  • Riviera Cancun Golf Resort - 8 min drive
  • Delfines Beach - 12 min drive
  • Xoximilco - 13 min drive
  • Moon Palace Golf Club - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 15 min drive

Restaurants

  • ‪Lobby Bar - ‬19 min drive
  • ‪Grand Lobby Bar - ‬18 min drive
  • ‪Grand Central Buffet - ‬19 min drive
  • ‪Momo teppanyaki Resturant - ‬19 min drive
  • ‪The Grill - ‬20 min drive

About this property

AVA Resort - The Newest All OceanFront

Luxury all-inclusive resort near Riviera Cancun Golf Resort
Located close to Moon Palace Golf Club, AVA Resort - The Newest All OceanFront provides free full breakfast, an adjacent golf course, and free water park access. With amenities like a white sand beach and kayaking, this resort is the perfect place to soak up the sun. Treat yourself to a facial, hydrotherapy, or a manicure/pedicure at Spa Wellness, the onsite spa. Be sure to enjoy a meal at any of the 14 on-site restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a nightclub and 2 swim-up bars.
Other perks at this resort include:
  • 6 outdoor pools and a children's pool, with 2 swim-up bars and pool umbrellas
  • Free valet parking
  • 5 outdoor pickleball courts, a 24-hour front desk, and concierge services
  • Outdoor furniture, luggage storage, and meeting rooms
Room features
All 1622 rooms offer comforts such as private outdoor spa tubs and 24-hour room service, as well as thoughtful touches like free international calls and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and tubs or showers
  • 65-inch LED TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and tablet computers

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Aerobics
Cooking
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–noon
  • 14 restaurants and 2 coffee shops
  • 2 swim-up bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Paddleboards on site
  • Shopping mall

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's games
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Trampoline

Conveniences

  • ATM/banking services
  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Area rugs in public areas
  • Tile flooring in public areas
  • Tile flooring in room

More

  • At least 80% lighting from LEDs
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 65-inch LED TV
  • Cable channels
  • Pay movies
  • Tablet computer

Food and drink

  • Espresso maker
  • Free minibar
  • Local meal delivery service

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • LED light bulbs
  • Local maps
  • Phone
  • Private outdoor spa tub
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include outdoor lighting

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

AVA Resort Cancun
Ava The Newest All Oceanfront
AVA Resort Cancun All Inclusive
AVA Resort - The Newest All OceanFront Resort
AVA Resort - The Newest All OceanFront Cancun
AVA Resort The Newest All OceanFront All Inclusive
AVA Resort - The Newest All OceanFront Resort Cancun

Frequently asked questions

Does AVA Resort - The Newest All OceanFront have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at AVA Resort - The Newest All OceanFront?

As of 23 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at AVA Resort - The Newest All OceanFront on 5 Muharram 2025 start from $574.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AVA Resort - The Newest All OceanFront pet-friendly?

No, pets are not allowed at this property.

How much is parking at AVA Resort - The Newest All OceanFront?

Valet parking is free at this property.

What time is check-in at AVA Resort - The Newest All OceanFront?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AVA Resort - The Newest All OceanFront?

Check-out is at noon.

Are there all-inclusive benefits at AVA Resort - The Newest All OceanFront?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, cooking classes, and more.

Where is AVA Resort - The Newest All OceanFront located?

Located in Cancun, this beachfront resort is next to a golf course, 1.9 mi (3 km) from Riviera Cancun Golf Resort, and within 9 mi (15 km) of Delfines Beach and Moon Palace Golf Club. La Isla Shopping Mall and Cancun Convention Center are also within 12 mi (20 km).

AVA Resort - The Newest All OceanFront Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 49 reviews" "
Rating 8 - Good. 8 out of 49 reviews" "
Rating 6 - Okay. 7 out of 49 reviews" "
Rating 4 - Poor. 4 out of 49 reviews" "
Rating 2 - Terrible. 7 out of 49 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

GEORGE CHARLES, Florida

Liked: Cleanliness, staff & service, property conditions & facilities
Great family spot, kids and teenagers loved it!
Stayed 8 nights in Nov 2024

6/10 Okay

Stuart

Liked: Cleanliness
Room service was a major issue. The property is nice and our room was fantastic but they are too new in my opinion and staffing seems to be an issue. Less English speaking staff than typical of that type of resort. They tried hard but I will wait a year or two before going back once they have worked out the kinks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leslie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service by the pool. Great customer service at front desk on reminding us to reserve a place at a certain restaurant
Stayed 4 nights in Nov 2024

8/10 Good

Leina

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
room service for food order takes over 45 min and not all food was available and was not that great. Also evening dining area needs to make a reservation ahead and if we miss it cannot walk in…. However, kids club was great and all the staffs members were great. House cleaning people are very good too. Clean our room regularly and appreciate it. Buffet areas is over all great service except Hamburgers are out quickly and my kids could not eat at all….
Stayed 4 nights in Nov 2024

10/10 Excellent

Muhammad

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a new property with an upscale facility and a great dining experience. The hotel has friendly staff and great service throughout the hotel—multiple programs for all ages.
Stayed 3 nights in Nov 2024

10/10 Excellent

pavel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel, beautiful, modern, nice and clean. Nice staff, good beach, beautiful saltwater pool, good food.
Stayed 6 nights in Nov 2024

8/10 Good

Castillo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice resort but a bit too far from the main downtown area of Cancun
Stayed 6 nights in Nov 2024

10/10 Excellent

jadzia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jesus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Forgot my car key in the hotel room. I called the front desk who's transferred me three times. The loss prevention representative told me I had to send an email request out, and she advised me she would call me back to have someone check the safe, but she never did. I had to call back just to be given the runaround. I did not get my key back and had to pay 1k for a replacement part. Word of advice: ensure you have everything before checking out because you'll probably not get your property back.
Stayed 3 nights in Nov 2024

6/10 Okay

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Vlaun

Stayed 2 nights in Oct 2024

10/10 Excellent

Dariusz, utica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with amazing food
Stayed 8 nights in Oct 2024

8/10 Good

Ao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a couple of negative reviews, we still decided to go visit this property. Overall, it is good. I will detail some pros and cons. Pros: 1. New and stylish. This property is very new, and the design is modern with a unique taste. I have to say they put a lot of effort into it. By walking in the property, I feel enjoyable. 2. The restaurants are well presented. Six restaurants: Asian, French, Italian, Mexican, Steakhouse and Mediterranean. The food is decent, the design is special to the restaurant theme, and the service is tentative. My favorite is the steakhouse and French. However, the Asians and French are adults only. 3. The bakery is a surprise. They have a really good bakery chef and you'll love the pastry and coffee there. 4. The kids club is really huge and there are many activities to get involved in, though the lighting is very "disco" style. Not sure why they dim the light for the kids club. Cons: 1-The buffet is definitely below average. Only breakfast and lunch are provided. Stations are spread and disorganized. Options are very limited. No mussels or fresh shrimp, let alone lobster or oysters. Very disappointed. 2-Staff are friendly but some are English limited, thus there might be some communication difficulties. 3-Many places are not open yet, for example the floating thing on the bay and the laser tag. I heard they will have another 6 months until fully open. 4-Mosquitos were everywhere. Not sure if it's the season or this property.
Stayed 4 nights in Nov 2024

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service
Service was great.
Stayed 6 nights in Oct 2024

10/10 Excellent

Daryna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Oct 2024

4/10 Poor

Julijana

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is not near any restaurants or even on a nice beach like the hotels in the hotel zone. The beach is a lagoon with brown water, and alligators in the area. They advertised all the restaurants in the hotel, however only a handful of them are open. Beware, the hotel is still under construction and the top two floors are under construction, including many parts of the hotel. The hotel is about 10 minutes from the airport, so you are burdened by the flights coming in and out. The lagoon pool was nothing to write home about either. The liner pool must have been leaking due to the water diminishing daily. The food and drinks were good at most of the restaurants, but you have to ask for the top-shelf liquors. However, the staff was amazing!
Stayed 6 nights in Oct 2024

10/10 Excellent

Jeen Hee, Chino Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff, I loved the atmosphere, I loved everything about Ava! Such an awesome experience! Will definitely be back with family!
Stayed 5 nights in Oct 2024

6/10 Okay

Sonia

Traveled with family
The property one day will be great potential but the building still has leaks. Staff not fully trained. Buffet not enough options
Stayed 3 nights in Sep 2024

6/10 Okay

Lee Beom

Stayed 4 nights in Aug 2024

4/10 Poor

Laura

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I was so excited to stay here, but we were thoroughly disappointed in the resort. It was still massively under construction, noisy, very dirty, and we had to walk through so much of it to get to our elevator for our room. The resort is gigantic, and there is a lot of walking and a lot of food options, but so much of it was still not done and we were not able to utilize all of the amenities that we were expecting. It was a very very boring resort, with calm music throughout the entire place, no matter what area of the pool you’re at. There is zero entertainment crew, and nothing to do in the evenings, except one night, there was live music inside, but in a very small bar area with no room to dance. We had brought a speaker outside by the pool, and mgmt. came over and said it was against the rules & to use headphones. I had to turn it off & the other guests near us were mad that my music got turned off too. VERY BORING RESORT. Ava was overly staffed with few customers at the resort (3:1 ratio) & we had absolutely terrible service most of the time. There were a few exceptions of excellent employees, which I commended, told leadership about & tipped them all heavily. The amount of times we waited for service, or just told ‘no’, was unacceptable! On the 4th day, I expressed our concerns with mgmt. & Oscar was understanding & helpful & did his best to make the remaining 2 days of our stay more enjoyable all around. Ava is overpriced & disappointing in 2024!
Stayed 5 nights in Aug 2024

2/10 Terrible

YING YI

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

woo kyung

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and service are what you expect of an 5 stars resort. However there are still areas that are under construction. I will recommend to wait until the end of the year to book here. With that said we will be coming back in a year or two.
Stayed 4 nights in Aug 2024

6/10 Okay

Anjli

Liked: Staff & service
Disliked: Property conditions & facilities
Loved the food as well as service in restaurants and poolside. Our room was swept out mopped. Just had beds made which was annoying as we did venture to the beach a few times. The kids club does not allow parts to come in with the kids and the kids need to do the scheduled activity. They aren't allowed to just go and play which was unfortunate. The is family time from 4-5 though. Bathroom intermittently had sewage smell which we couldn't figure out as someone's it smells great and others was just terrible. Even with everything fully open I doubt we will be back.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lenard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay at AVA Resort Cancun! The service and staff were exceptional—everyone went out of their way to make sure we were comfortable and had everything we needed. The highlight of our stay was definitely the long saltwater pool. It was the perfect place to relax and unwind, with plenty of space to swim or just lounge by the water. Although not all the restaurants were open yet, we still had enough options to try something new every day. We’re already looking forward to our next trip to try the ones we couldn’t fit into this stay. I’ll definitely be coming back and highly recommend AVA Resort for anyone looking for a top-notch getaway in Cancun!
Stayed 8 nights in Aug 2024