Find all hotels by Fairmont in Maroma from SAR 2,344

"The resort was a great experience. Very quiet and peaceful. We had a great experience. The food, the drinks, the staff was all a great experience. The spa is definitely worth trying out. The ocean view was amazing and the pools were very clean. If you're looking for a tranquil getaway qith your significant other, this is definitely the place to go to!"

"The structure and lay out of the main area and guest rooms allow for privacy, quiet and community at the same time. The small buildings blend in with the vegetation. The property beach. The grounds are lush and very well kept."

"On the property, it was better than what we had expected! We loved how there was wildlife hanging out (e.g., the iguanas), and the service was more than what we could've asked for. The food was way above our expectation. With personal preferences, we did find some things foreign, but there was not a meal where we were not satisfied. The ladies we had for room service (Claudia and Guadalupe) were very kind and did things we did not expect them to do (e.g., fold clothing that we had washed!). Booking tours and activities in the Cancun area was very convenient; reserving the shuttle to hotel (after arriving at the airport) and back to the airport was an easy process as well. Most of the staff members who we had passed by greeted us with "Hola!" which made us feel welcomed, despite being one of the few Asians around at the hotel space. We definitely would love to come again, and we would recommend this place to anyone who asks about where we went for our honeymoon!"

"One of the best resorts we have been to in Mexico. Loved that we didn’t have to make reservations at the restaurants. Food was good and the service was excellent!"

"So beautiful, so clean, and the BEST food!"

"My Expedia representative Krystel Pohlenz was absolutely amazing and made everything welcoming. The resort was great. But her service will absolutely make us return here for more vacations. "

"I reviewed some of the reviews prior to traveling. Do not take the negative reviews with much weight. I wholeheartedly would give this resort a 5/5. The place was beautiful (yes, a little dated, but beautiful). The staff were so welcoming, funny, kind, consistent, and absolute professionals. The resort's pools were absolutely overwhelming. They were the biggest pools that I have ever seen in my life. The animals and nature were also amazing. I have never seen some of the animals. There were coatis everywhere! They were so cute. The location was convenient to Downtown Playa Del Carmen. There was a resort shuttle for 10 dollars round trip per person; the shuttle was great! A note of caution! Book a taxi from the airport PRIOR to getting to Mexico. The taxi experience is frustrating when you do it the day of. Never, ever, pay the first price they tell you. We paid 220 for two people to get to and from the resort. You can likely find cheaper. All of the critics seem to be not down to earth. This is an affordable and welcoming resort. You get what you pay for with respect to fancy food. The food was what you would expect for an affordable resort. It was good, but nothing I would rave about. There is only one criticism that I do agree with. I think the reservations for the restaurants fill up wayyyy too quickly. Make sure to book a reservation as soon as you check in. Plan your dinner times out to be conveinant for your plans. Otherwise you will not get a reservation. <3"

"The service was great! The beach was amazing! The food was great! And the activity staff was awesome! We would definitely come back!"

"Love this resort! 2nd year in a row that we chose El Cid!"