Find all hotels by El Cid in Maroma from SAR 503

"One of the best resorts we have been to in Mexico. Loved that we didn’t have to make reservations at the restaurants. Food was good and the service was excellent!"

"I reviewed some of the reviews prior to traveling. Do not take the negative reviews with much weight. I wholeheartedly would give this resort a 5/5. The place was beautiful (yes, a little dated, but beautiful). The staff were so welcoming, funny, kind, consistent, and absolute professionals. The resort's pools were absolutely overwhelming. They were the biggest pools that I have ever seen in my life. The animals and nature were also amazing. I have never seen some of the animals. There were coatis everywhere! They were so cute. The location was convenient to Downtown Playa Del Carmen. There was a resort shuttle for 10 dollars round trip per person; the shuttle was great! A note of caution! Book a taxi from the airport PRIOR to getting to Mexico. The taxi experience is frustrating when you do it the day of. Never, ever, pay the first price they tell you. We paid 220 for two people to get to and from the resort. You can likely find cheaper. All of the critics seem to be not down to earth. This is an affordable and welcoming resort. You get what you pay for with respect to fancy food. The food was what you would expect for an affordable resort. It was good, but nothing I would rave about. There is only one criticism that I do agree with. I think the reservations for the restaurants fill up wayyyy too quickly. Make sure to book a reservation as soon as you check in. Plan your dinner times out to be conveinant for your plans. Otherwise you will not get a reservation. <3"

"Love this resort! 2nd year in a row that we chose El Cid!"

"We thought the facilities and staff were excellent. Everyone was helpful, friendly and knowledgeable. Excellent experience all around. The food could have been a little better, but there were plenty of options and everything was well presented."

"all was ok"

"the resort was beautiful and relaxing. all the workers were super friendly and accommodating, anything you need they will make it happen. I am recommending to everybody who asks and I will definitely be back. highly recommend the atv and wave runner tours as well as the sunset catamaran tour."

"This was my second time staying at Haven. This time we brought friends with us and they loved it just as much as we do. The swim out ocean front view will keep us coming back along with the service. "

"I like that it was adult only, the resort had lots of activities daily and the staff was great!!!!"

"if you have any doubts about where to stay, look no further. i had a wonderful time at the Excellence Riviera. Their app made things extremely easy and convenient for us. the staff is just amazingly nice and respectful. no one got sick, which was our worry. the food was alright, definitely not the best but we didn’t starve. drinks were tasty and the bartenders were always kind when we asked for extra shots in the drinks. just book here :)"