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Sensira Resort & Spa Riviera Maya – All Inclusive

4.5 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sensira Resort & Spa Riviera Maya – All Inclusive

3 outdoor pools, free cabanas, sun loungers
Private beach, white sand
Sapphire, 2 Bedrooms | View from room
Amber Room | View from room
Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All inclusive
  • Hot Tub
  • Spa
The price is SAR 1,193
SAR 1,451 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Ruby Suite

Ruby Suite | Premium bedding, pillowtop beds, free minibar, in-room safe

Ruby Suite

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 58 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire, 2 Bedrooms

Sapphire, 2 Bedrooms | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
2 bedrooms
  • 75 sq m
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Agatha King

Agatha King | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha King

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Agatha Queen

Agatha Queen | Premium bedding, pillowtop beds, free minibar, in-room safe

Agatha Queen

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Amber Room

Amber Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Amber Room

Highlights

Balcony
Private indoor spa tub
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Room

Sapphire Room | Premium bedding, pillowtop beds, free minibar, in-room safe

Sapphire Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

Similar properties

Exterior

Hyatt Ziva Riviera Cancun - All Inclusive

Pool
Hot Tub
Breakfast included
All inclusive
8.0 out of 10, Very Good, (1077)
The price is SAR 3,386
SAR 3,386 total
includes taxes & fees
4 Jan - 5 January 2025
Hyatt Ziva Riviera Cancun - All Inclusive

About the neighborhood

Map
KM 27.5 Carr. Cancún - Tulum Mz 40 Lt 16, Puerto Morelos, QROO, 77580

What's nearby

  • Petempich Bay - 1 min walk
  • Arrecife de Puerto Morelos National Park - 1 min walk
  • Crococun Zoo - 11 min drive
  • Puerto Morelos Beach - 14 min drive
  • Puerto Morelos Town Square - 16 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Sensai - ‬16 min drive
  • ‪Casa del Mar - ‬16 min drive
  • ‪Preferred Club Bar - ‬7 min drive
  • ‪Coco Café - ‬19 min drive
  • ‪Desires Music And Sports Bar - ‬19 min drive

About this property

Sensira Resort & Spa Riviera Maya – All Inclusive

Luxury all-inclusive hotel
Take advantage of free water park access, a poolside bar, and a grocery/convenience store at Sensira Resort & Spa Riviera Maya – All Inclusive. Indulge in aromatherapy, a body treatment, and a massage at Inspiration Spa, the onsite spa. The on-site international cuisine buffet restaurant, La Pergola, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a coffee shop/cafe.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • An outdoor tennis court, babysitting (surcharge), and concierge services
  • Massage treatment rooms, a ballroom, and luggage storage
  • Guest reviews say great things the family-friendly amenities, pool, and helpful staff
Room features
All 359 rooms boast comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 43-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and daily housekeeping

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • La Pergola
  • Galerie Des Sens
  • La Finca de Ana
  • Rodeo Grill
  • La Tentazione

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Spa tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Trampoline
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6771 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Free pool cabanas
  • Pool sun loungers
  • Private beachfront location

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to January 31 2025 (dates subject to change):
  • Tennis courts

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.91 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sensira Resort Spa
Sensira Resort Spa Riviera Maya – All Inclusive
Sensira Resort & Spa Riviera Maya – All Inclusive Hotel
Sensira Resort & Spa Riviera Maya – All Inclusive Puerto Morelos

Frequently asked questions

Does Sensira Resort & Spa Riviera Maya – All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Sensira Resort & Spa Riviera Maya – All Inclusive?

As of 22 Dhuʻl-Hijjah 2024, prices found for a 1-night stay for 2 adults at Sensira Resort & Spa Riviera Maya – All Inclusive on 23 Dhuʻl-Hijjah 2024 start from $384.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sensira Resort & Spa Riviera Maya – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sensira Resort & Spa Riviera Maya – All Inclusive?

Self parking is free at this property.

What time is check-in at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Sensira Resort & Spa Riviera Maya – All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Sensira Resort & Spa Riviera Maya – All Inclusive?

Yes, the property is all-inclusive.

Where is Sensira Resort & Spa Riviera Maya – All Inclusive located?

Nestled on the beach, this Puerto Morelos hotel is within a 5-minute walk of Petempich Bay and Arrecife de Puerto Morelos National Park. Puerto Morelos Beach is 1.8 mi (2.9 km) away.

Sensira Resort & Spa Riviera Maya – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 900 out of 1548 reviews" "
Rating 8 - Good. 334 out of 1548 reviews" "
Rating 6 - Okay. 149 out of 1548 reviews" "
Rating 4 - Poor. 81 out of 1548 reviews" "
Rating 2 - Terrible. 84 out of 1548 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Masoud

Liked: Cleanliness, staff & service
Great hardworking staff but obviously short staffed.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great layout… lots of activities for kids. Steak house with the mechanical bull was a family favourite!
Stayed 7 nights in Dec 2024

8/10 Good

RAFAEL, Macomb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall, staff not efficient most of the time
Stayed 3 nights in Dec 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
When I first checked in, the bell hop said "welcome home" and it felt like that each day. The rodeo grill has a mechanical bull for children and adults. Gracias Sensira. Gracias.
Stayed 5 nights in Dec 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Peggy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Vacation with family and two grandchildren. Absolutely amazing place for children, they loved the trampoline area and all you can eat ice cream. Playing mini golf and four different pools to play in. Playing in the sand. Dining was wonderful! Absolutely wonderful place to stay!
Stayed 10 nights in Dec 2024

2/10 Terrible

Darina

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible place
Stayed 7 nights in Nov 2024

4/10 Poor

Tyson

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Sherryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was amazing all around! Fantastic for families with small children but still lots of adult areas as well. Would definitely return!
Stayed 4 nights in Dec 2024

2/10 Terrible

Amanda Devi

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

4/10 Poor

Meagan

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The resort was clean but that is about all the positives I can say! The staff had a handful of people that are friendly the rest of the time they were rude and honestly made you feel like you were an inconvenience to them. We had 6 kids between two couples we picked this resort because of the reviews and how much they had to offer for the kids there, however it was a huge disappointment with the lack of things to do unless you left your kids in a adventure club room to the side of the resort with no way of seeing them. Our kids didn't want to spend time in this room so we asked if they could come do a craft with us or have the craft out in the main lobby or pool deck. The answer was no and we couldn't stay with them either which was a red flag. The trampoline park seems like a great idea until you have 12 kids in a small area and kids getting hurt every two seconds. Most of the table games aren't working, the zip line has a height limit so only 1 of the kids was able to go on it. The food was good but the options are very minimal when they don't have a buffet at night and one of the dining areas are adult only. The biggest disappointment was the POOLS ARE FREEZING, to the point where no one wanted to go in them or could only go for short periods of time. The beach has seaweed grass all over it, as much as they try to clean it up it looks dirty at all time. We would take walks daily up the beach, it was not maintained - seaweed grass and plastic /garbage everywhere.
Stayed 7 nights in Dec 2024

8/10 Good

Moti, Delta

Stayed 5 nights in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 4 nights in Dec 2024

10/10 Excellent

Abanoub

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 4 nights in Dec 2024

10/10 Excellent

Angelo

Family Friendly Hotel
Stayed 7 nights in Nov 2024

6/10 Okay

MICHAL, Guelph

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property looks a lot better in pictures than it really is. The tennis court and the multi-sport court on the rooftop is closed down due to missing railing. All of the basketball hoops are ripped off. There was glass on the mini golf. The kids play areas are in the basement and there’s a smell of moisture. The trampoline area has “dust” from the foam blocks that they never vacuum. There’s dust everywhere. At night time they turn down the lights, even in the lobby. There are a few restaurants and the food was actually very good, however, at dinner time you have to go to a sit down restaurant and with small kids starting a sit down dinner at 6pm is too late. The food takes a while to come out and by the time you’re eating the kids are melting by down. A lot of the wheelchair/stroller ramps are extremely steep and unsafe. There’s no railings in places. The shallow kids poop is not heated and the water was very cold. The building acts as a big sail and it’s extremely windy at all times - the wind channels between the sections. There is paint peeling everywhere. We found a cockroach near the hotel rooms. At night time the wind howls under the doors and through the windows. The beds are comfortable, however one of the pillows we were given had black mould on the actual pillow. There’s nothing around the property to explore unless you take a shuttle or taxi.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Farhan

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Joy, Buffalo grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Guadalupe Fuentes De, Antioch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
THE TRUTH about this resort: 1. Difficult to get to due to the horrible road conditions that the resorts don't want to spend money on fixing. 2. Limited dining options: their breakfast buffet runs from 7-11 am and 1-4 for lunch. They only have four restaurants, and you need reservations for two of them. They open at 5:30 pm. Long waiting lines up to 2 hours (ridiculous if you are traveling with kids). 3. There is only one family pool, one kids pool, and one adult pool. There are not enough chairs to accommodate all the hotel's guests around the pool and beach area; therefore, there are daily fights among guests. 4. Although the service staff is friendly, there are not enough employees to serve all the hotel's guests at the restaurants and pool area. They are exploiting these poor, hard-working people and underpaying them for sure. 5. The beach is usually dirty due to the daily sargassum and algae being pushed out by high tide. The hotel maintenance staff does not remove this algae; it is contracted out and is done every two days, and they do a very poor job. If you want a decent hotel and enjoy a cleab tropical beach. THIS IS NOT THE PLACE. I WOULD NOT RECOMMEND NOR WILL RETURN TO THIS RESORT.
Stayed 6 nights in Nov 2024

10/10 Excellent

NIRMAL

Liked: Cleanliness, staff & service, property conditions & facilities
The property was excellent. The staff and service was great. We loved everything except the beach did have a lot of seaweed. so it was difficult to go on the beach.
Stayed 7 nights in Dec 2024