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"We loved our stay at the Royal Haciendas! The kids club was a hit with our daughter, the games room was a popular place for our son and the swim up bar was the perfect spot for the parents! Food was great, staff were friendly and helpful. It was a windy week so we didn’t spend much time at the beach, but with so many swimming pool options, we didn’t miss it much (and the fact that you can see the ocean from the pools helps). Such a great family vacation spot! Thank you, Royal Haciendas!"

"Just spent a week at Sandos Caracol Eco Resort. The resort itself was excellent from the staff, the rooms, the activities, and the food selection. The beach is not the best that’s for sure but that is something out of the resorts control. Highly recommend the a la carte restaurants. This resort does not deserve the negative reviews it receives. "

"This place is incredible! The food was amazing and the views were hard to believe."

"The food was really good. The st"

"We liked the two different adult areas. Our Expedia conceige was Valerie. She was quick to get transportation to and from room. She also expedited two different times when door was locked and not working. She also was able to have ice delivered to our room quickly vs calling the front desk. She was very professional and helped withe dinner reservations. She seemed to go above and beyond to assist us with our needs"

" Booked this property last minute, got on a flight down there, took a taxi to the property only to find out they canceled the reservation. I never received any notification and it took me contacting them to have them tell me they cancelled it. Here we stand, a family of 5 with no place to stay. Had to take a taxi back to the airport and get booked on the soonest flight back home. I would not recommend staying here, and Expedia was no help either, all they said was “sorry for the inconvenience”. "